(abandoned profile) bludiode.com Reviews 1,177

TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

Order placed and paid (€731.21) for a Samsung S25 Plus (512GB). The item was not in stock. My order was cancelled and a refund was promised. The refund was not processed within the legal 14-... See more

Rated 3 out of 5 stars

I gave 3 stars mostly for how long it takes to get your order delivered. I order my phone on 25 January and I got it around 2 April. So if you order and you start thinking the worst when you see it do... See more

Rated 5 out of 5 stars

I purchased a chinese phone that was not available on my country. I paid for extra fast delivery but still the phone arrived around 30 days late. However the custumer service replied relatively fast t... See more

Rated 5 out of 5 stars

Package didn't arrived to me as fast I'd like to, but in within dates indicated by store. It was packed well, and was containing my Vivo X80 Pro phone, wchich is lacking global rom, but it's not an is... See more

Company details

  1. Tax advisor

Written by the company

Our business is not actively monitoring this page due to a significant number of fraudulent reviews on the platform. Instead, we invite customers to check out Bludiode’s real internal reviews, which are thoroughly checked by our staff for authenticity. content="noindex, nofollow" Yes, we do allow both positive and negative comments. For a more accurate representation of our service, visit our page here.


Contact info

3.2

Average

TrustScore 3 out of 5

1K reviews

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Replied to 88% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Awesome choice (of mine :)

Awesome choice (of mine :). I have now brand new, iPhone 14 Pro Max with Dual Sim. In Europe you can get only single sim version, not very convenient if you travel. Thank you.

7 December 2022
Unprompted review
Rated 1 out of 5 stars

Not worth it

Shipping from China. Very long delivery times, unreliable, and prices are not that low if you consider import taxes.

9 January 2023
(abandoned profile) bludiode.com logo

Reply from (abandoned profile) bludiode.com

Hello, I understand you are not satisfied from the price, can I know which product you bought at us, and which you are finding you are able to find cheaper? I'm pretty sure we can beat the price by few percents.

Rated 5 out of 5 stars

Fast

Fast, reliable. After order from local warehouse I received status during accomplishment eu in the same day. Tracking was sent to me next day, and I received package in 5 days.

13 December 2022
Unprompted review
Rated 5 out of 5 stars

I purchased an Asus Rog 6.

I purchased an Asus Rog 6.

I purchased another telephone from them last year, also. I had to send it for warranty service, and they made the process easy. They do any translations that may be needed for the manufacturer. Plus, they offer an additional one-year warranty, so that is another reason I bought from them.

They offer package insurance for a few dollars at checkout, along with an extended warranty for a penny. I get the insurance, to avoid any potential problems in the rare situation that my product may get stolen. I am not sure how it would work if something happened to my package and I didn't get the insurance. They do give you the choice, and it's only a few dollars.

They made it easy, to deal with a warranty claim, on a previous purchase.

I recommend them.

15 December 2022
Unprompted review
Rated 1 out of 5 stars

**SCAM**

**SCAM**
Misleading site. They are not located in UK nor in EU. They ship from China ... and they don´t state anywhere the customs fees and VAT charges. So please add more than 25% to the order. When you try to cancel, they charge you a 4% fee for it. A real SCAM! The address for the company is not true!!!!

31 October 2022
(abandoned profile) bludiode.com logo

Reply from (abandoned profile) bludiode.com

Hello, nobody from our customer pay for such tax, please do not manipulate in your review. Country from where we are shipping from is below product name. You can still return it to our UK, EU (DE) or USA warehouse. For warranty repair it'll need to be shipped to the country or the origin.
The devices were shipped directly from the supplier in Hong Kong / China / USA. You also accepted to pay any tax, by selecting in the cart " I agree to the terms of service and adhere to them unconditionally. I understand that depending on the country of origin of item ordered it might be subject for customs fees.". Without this you are unable to make an order at us. Paying taxes is part of ordering from companies that ship from abroad, we are informing about method of accomplishment of transaction:

Here:
https://bludiode.com/en/info/How-looks-accomplishment-of-the-transaction-at-Bludiodecom

We are informing about taxes here:

Our Terms and conditions, that you accepted before purchase:

Chapter 1, par 8.
Chapter 3, par 3 and 9

https://bludiode.com/en/info/terms-and-conditions-platform

Our refunds and returns policy:

https://bludiode.com/en/info/refunds-policy

Rated 5 out of 5 stars

Needed to pay extra

Needed to pay extra, but factory in Shenzhen is not working - I heard it in the news. For new iPhone you wait 4-6 weeks now. I decided to order here, but after they asked for little more due to price changed. After all I received sealed brand new iPhone and its dualism so it was worth both money and time. Hope this crisis will finish soon

8 November 2022
Unprompted review
Rated 5 out of 5 stars

If price matters

If price matters, here's the place to buy. I bought iPhone 14 wchich wchich was dual sim version. It was cheaper by over £200 than ones sold locally. Yes, I needed to pay £100 of tax, but I have Dual sim one, and I checked it at apple website - it has local warranty in the UK.

25 October 2022
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. New phone, arrived to me fast. It works flawlessly. Can fully recommend the store. TAX WAS LOW. Device: Honor Magic 4 Pro. 2 years warranty

10 October 2022
Unprompted review
Rated 2 out of 5 stars

Finally returned

Thanks for returned my money for the Iphone 14 pro.

30 November 2022
(abandoned profile) bludiode.com logo

Reply from (abandoned profile) bludiode.com

Please note that, our response time is 24 working hours, we respond in order of the date and time of the message.
We are waiting you provide the bank details, so we can proceed with the refund.

Rated 5 out of 5 stars

Very good store

Very good store. There are some negative reviews, but from other side I avoid stores with positive comments only, that might be a scam. Here you see negative reviews, so it means real people come here. My order was executed very well, i ordered from local warehouse and even 1 week since payment didn't passed and I already received call from DHL. So my experience was flawless. I've been asked to write review about service to extend warranty for another 12 months, I think it's good deal.

17 November 2022
Unprompted review
Rated 1 out of 5 stars

Reporting Trading Standards UK

If you want to wait two months for your order, and then receive cancellation email, without any reason provided. Go ahead and order from this website.

I am going to report them to trading standards as they shouldn't be allowed to sell in the UK.

29 November 2022
(abandoned profile) bludiode.com logo

Reply from (abandoned profile) bludiode.com

Hello, due to the insufficient semiconductor supplies caused by COVID-19 Pandemic in China, Apple is not releasing enough products of the market, which is causing price increase and unavailability. Unfortunately, as informed through email, the device you ordered ran out of stock and the supplier couldn't find it until now. This is a situation that is not under our control!

Rated 5 out of 5 stars

It's quite good store

It's quite good store. They have good prices, you can choose basically every model available on the market. They are not convincing you to buy some exact one. I had few picks, and they told me pros and cons of each. Finally I finished with Honor without Google apps, but price was great, and it's making great photos. I already found replacements for unavailable apps, so switch wasn't that hard. I can really recommend Honor and Huawei (is same brand)

28 September 2022
Unprompted review
Rated 1 out of 5 stars

They said they don't have the phone after 2months of waiting.

If you have time to lose — feel free to try your luck, maybe you'll eventually get what you ordered.

Ordered a Xiaomi Mi 11 Ultra — 12/512 Marble White

08 Sep 2022 — Ordered placed
08 Sep 2022 — Payment Authorized
11 Sep 2022 — Order Confirmed - initiated accomplishment
29 Sep 2022 — During Global Rom installation 2

Given the feedback from Trustpilot, I knew what to expect, and didn't have many expectations of them respecting the promised delivery time — which obviously was completely off.

I had several friendly discussions with support during this period of time — just checking the status.

On 09 Nov 2022 (2 month since order placed, more than 1 month after the phone is in the "Rom Installation") — I got the following message:

"Hello, our supplier informed us marble white color went out of stock. Can you accept ceramic white? The price difference would be refunded."

I asked how it's possible that it's for 1 month in the Rom Installation process but they tell me they don't even have it in stock. They were not able to answer the question. All blame went to the "supplier".

I didn't want the ceramic white as they proposed — and not even sure I want the phone at all.

I asked if they can send me a 12s Ultra 12/512 instead, and I will pay the difference once they ship the phone and send me a tracking number — they obviously said I need to pay upfront the difference, and then they'll ship it within 24h as they do have it in their warehouse.

For obvious reasons I did not trust them, and we had some more back-and-forth emails. After I asked them to return my money in full they even tried to convince me to get a ZTE in the same price range.

About 30mins ago they issued the refund.
Didn't get the money yet, but I think I will get them.

That's funny how they didn't want to send the 12s Ultra and let me pay after it's delivered — even tho they already have the 80% of its cost.

Anyway, not a trustworthy company — which wasted my time — and doesn't even trust their customers (for obvious reasons).

Now will try my luck to buy the 12s Ultra 12/512 on TradingShenzhen —let's see how it will go.

P.S. Too bad I can not upload screenshots of the conversation as it was pretty interesting :D

Shop answer: Hello, customer, you ordered Xiaomi product in rare marble white colour, which is periodically unavailable. We proposed you the same model in very similar ceramic white colour, but you denied. You asked us to sent you higher model without upfront payment, but this our company cannot do. As you didn't decided on any of our proposal, we processed you a full refund. It's very not nice you ending our care of you with negative comment.

Answer for the shop:
I consider that it's very not nice for your shop to lie to your customers.
How can the phone be on Rom Installation and then suddenly, 1 month later it's not available in stock?
Why didn't the shop notify me in September that the phone is not available, and instead wrongly update the status of the order?

I consider it very nice from my side to be transparent with people who read these reviews so that they do not fall into your lies.

As I mentioned, I read comments on Trustpilot before ordering — and I expected a big delay of 2-3 months, and that's not a problem given the price, global COVID situation, and other factors. But saying 2 months later that the phone is not in stock — and still have it available in your online shop — that's just not okay.

My opinion is that your shop deserves not more than 1 star (too bad there's no 0), for lying, not being transparent, and pretending to be nice to customers which is not true.

11 November 2022
Unprompted review
(abandoned profile) bludiode.com logo

Reply from (abandoned profile) bludiode.com

Hello, customer, you ordered Xiaomi product in rare marble white colour, which is periodically unavailable. We proposed you the same model in very similar ceramic white colour, but you denied. You asked us to sent you higher model without upfront payment, but this our company cannot do. As you didn't decided on any of our proposal, we processed you a full refund. It's very not nice you ending our care of you with negative comment.

Rated 5 out of 5 stars

Before writing this review I…

Before writing this review I extensively checked my phone I've got from them, and it's working very good,better than expected. Definitely it's not a scam.

5 October 2022
Unprompted review
Rated 5 out of 5 stars

Good phone

Good phone ! My new Xiaomi Ultra is having great screen and camera. I had screen protector already installed and there was case in the box. I can't believe I bought it that cheap. Delivery time is ok, for phone sent from china, but it could arrive bit faster. Good communication, good transaction

11 September 2022
Unprompted review
Rated 5 out of 5 stars

I ordered device with delivery from…

I ordered device with delivery from USA. I paid very low tax, and item came to me not even week after. So I see they have very fast delivery. Most of the items are sent from Asia though, but maybe better to choose these from USA to get them fast.

22 October 2022
Unprompted review

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