Blue Badge Co Reviews 

1,270
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

This was my first order and I'm always wary of new sites but I was pleasantly surprised at the ease of ordering and quick delivery. Would recommend to anyone who needs these goods

Rated 5 out of 5 stars

My original order was lost in the post; Julie went out of her way to order a replacement for me no fuss, great service. Friendly company to deal with and very efficient.

Rated 1 out of 5 stars

I ordered a cover and key from this company after reading the delivery times,meaning I should receive it before my holiday. I have just chased after 2 weeks to find what I ordered went out of stock a... See more

Company replied

Rated 5 out of 5 stars

Received my beautiful blue badge holder within 24 hrs of ordering, very impressed! Great quality too .

Company details

  1. #66 of 72 best companies in Mobility equipment supplier

Written by the company

Active, Independent and Stylish. Blue Badge Co is a trusted companion for an active lifestyle. Our products help people get out and about. We combine innovative style and reliability, ensuring that every product we offer supports an active, dynamic lifestyle and is sympathetic to the challenges our customers face. We help our customers face everyday challenges with confidence. Our products are not only practical but also an expression of personality, offering solutions that are both stylish and smart.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically takes over 1 month to reply

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4.3

All reviews

(1,270)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quality of the wallet

Dear Sir, I found your site very helpful and informative. The items I purchased were two keys and a wallet but I found the quality of the wallet not to be as good as I expected, it seems cheaply made but I will find out this summer if it can stand the excessive heat through the windscreen. Many thanks for your swift response to my purchase and I will return for other items in the future.

25 January 2025
Rated 5 out of 5 stars

Love these blue badge display holders

I have purchased all my blue badge holders from here as they are well made and correctly not obscuring the hologram as some cheap ones do so it keeps the badge and clock in great condition and of course not to forget the funky designs.

21 January 2025
Unprompted review
Rated 3 out of 5 stars

On the website it says £11.75 but on…

On the website it says £11.75 but on ordering you charge £13.75 plus shipping £2.00 different why is this.

15 January 2025
Unprompted review
Blue Badge Co logo

Reply from Blue Badge Co

Hello Sharman,

Thank you for your feedback. We truly value customer concerns and would have appreciated the opportunity to address your inquiry via email before a review was posted.

To better assist you, could you please let us know which product you attempted to purchase? If the item is eligible for VAT exemption, the prices displayed on the product page reflect the VAT-exempt cost, but if you are not eligible for VAT-exempt, you will be charged the regular price (with VAT). We understand how this might be confusing and sincerely apologize for any misunderstanding. You can check how to qualify for VAT exempt on our website here: https://www.bluebadgecompany.co.uk/pages/ordering-help

A 3-star review on Trustpilot is considered critical and can negatively impact our brand. If possible, we would greatly appreciate it if you could reconsider or remove your review.

Your satisfaction is extremely important to us, and we would love the opportunity to resolve this matter to your full satisfaction. Please don’t hesitate to reach out to us at hello@bluebadgecompany.com if you have any further questions, and we’ll be more than happy to assist you.

Rated 1 out of 5 stars

Rubbish

Not got my key please don't use this company

13 January 2025
Unprompted review
Blue Badge Co logo

Reply from Blue Badge Co

Hello Roy,

Thank you for taking the time to share your feedback. We sincerely apologize if your experience has been less than perfect, and we would have appreciated the opportunity to resolve the matter directly before you left a review. As a small business, we work diligently to provide the best service possible, and as part of our team, I, along with my colleagues, some who are disabled, take great pride in supporting our customers to the best of our abilities.

Upon reviewing your order, we noticed it was placed on January 9th, with standard shipping selected, which typically takes up to three business days to arrive. This means your package is expected to arrive on or before January 14th, which is the third business day after shipment.

If your order does not arrive by then, we would be more than happy to send a replacement or issue a full refund, whichever is most convenient for you. We kindly ask that you reconsider your review, and if you feel we don’t deserve the 1-star rating, we would deeply appreciate it if you could update or remove it.

We truly value your business and are committed to resolving any issues to your satisfaction. Thank you for your understanding and support!

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