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Blue Badge Co Reviews 

1,269
•
TrustScore 4.5 out of 5

4.3

Mobility equipment supplier
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See what reviewers are saying

Rated 5 out of 5 stars

This was my first order and I'm always wary of new sites but I was pleasantly surprised at the ease of ordering and quick delivery. Would recommend to anyone who needs these goods

Rated 5 out of 5 stars

My original order was lost in the post; Julie went out of her way to order a replacement for me no fuss, great service. Friendly company to deal with and very efficient.

Rated 1 out of 5 stars

I ordered a cover and key from this company after reading the delivery times,meaning I should receive it before my holiday. I have just chased after 2 weeks to find what I ordered went out of stock a... See more

Rated 5 out of 5 stars

Dear Sir, I found your site very helpful and informative. The items I purchased were two keys and a wallet but I found the quality of the wallet not to be as good as I expected, it seems cheaply made... See more

Company details

  1. #66 of 72 best companies in Mobility equipment supplier

Written by the company

Active, Independent and Stylish. Blue Badge Co is a trusted companion for an active lifestyle. Our products help people get out and about. We combine innovative style and reliability, ensuring that every product we offer supports an active, dynamic lifestyle and is sympathetic to the challenges our customers face. We help our customers face everyday challenges with confidence. Our products are not only practical but also an expression of personality, offering solutions that are both stylish and smart.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 41% of negative reviews

Typically takes over 1 month to reply

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4.3

All reviews

(1,269)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

The products are great

The products are great, I only took one star off for the packaging which was tricky to get into (pass folder) and overall seemed a little excessive-I know ‘first world problem’ but you did request feedback.

30 December 2024
Rated 1 out of 5 stars

Blue Badge Co use Royal Mail which is…

Blue Badge Co use Royal Mail which is USELESS. They say they have attempted delivery when they haven't and then you cannot contact them via phone and the royal mail system is completely inadequate

12 November 2024
Unprompted review
Blue Badge Co logo

Reply from Blue Badge Co

Hello,

Thank you for your feedback. We’re sorry to hear about your experience with Royal Mail.

We’d love to assist you further. Could you please reach out to us directly with your order number, and we’ll do our best to resolve the situation? Our email address is hello@bluebadgecompany.co.uk.

Looking forward to hearing from you.

Kind Regards,
MJ
Blue Badge Co

Rated 4 out of 5 stars

The order has not arrived

The order has not arrived. I was really hoping it would come before the weekend.

Finally here! I am sure it was a mail problem and not the company, but if you want this before a trip for example, make sure you order in plenty of time!

5 November 2024
Blue Badge Co logo

Reply from Blue Badge Co

Hello Vikki,

We are very sorry about the delay with your delivery.

Unfortunately, this is an issue with Royal Mail and it is outside of our control.

This happens rarely and it is very frustrating for us too. We can only assure you that your item was dispatched on time and that it is still on its way to you.

We will get in touch with you directly via email to try and get this issue resolved.

We work really hard to provide a good customer experience and it's upsetting for us that this has happened.

We hope you will accept our apology.

Kind Regards,
MJ

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