Blue Bear Travel Insurance Reviews 

909
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I chose this firm due to Very good reviews from The Consumers Association (Which) this is second booking never needed any claim yet but every reason based on what they send out to feel confident in... See more

Company replied

Rated 5 out of 5 stars

The renewal process was straightforward and the WW premium this year was £20 less than last year. But we were unable to take 3 scheduled holidays because of Covid-19. Future holidays booked prior to... See more

Company replied

Rated 5 out of 5 stars

I found the buying experience great. Asking those few more health questions so felt that I was not being “punished” for being 70 and advised to take blood pressure tablets. I’m very fit, within hea... See more

Company replied

Rated 5 out of 5 stars

We are very happy with the excellent service we received from Blue Bear , when we rang to renew our travel insurance with them . They were very helpful when I rang to ask about the enhanced Covid... See more

Company replied

Company details

  1. Money & Insurance

Information provided by various external sources

✔️ "Excellent" Trust Pilot Rating ✔️ Which? Best Rate Since 2010 ✔️ Wide-ranging Travel Insurance Options ✔️ All Medical Conditions Considered ✔️ 24 Hour Emergency Assistance ✔️ UK-Based Call Centre


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

909 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(909)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful and straightforward

5 March 2020
Unprompted review
Blue Bear Travel Insurance logo

Reply from Blue Bear Travel Insurance

Good morning Chris,

Thank you very much for your feedback and for your 5 star review.

We are delighted to hear that you found our services to be helpful and straightforward.

Best wishes and safe travels from The Blue Bear team.

Rated 5 out of 5 stars

easy to use website

4 March 2020
Unprompted review
Blue Bear Travel Insurance logo

Reply from Blue Bear Travel Insurance

Good morning Andrew Charlton,

Thank you very much for your feedback and for your 5 star review.

Best wishes and safe travels from The Blue Bear team.

Rated 5 out of 5 stars

Annual Travel Insurance

I had Blue Bear Travel Insurance for a trip to Australia a few years ago, and decided to use them again.

It was a very quick and easy process to take out an Annual Insurance policy with them.

4 March 2020
Unprompted review
Blue Bear Travel Insurance logo

Reply from Blue Bear Travel Insurance

Good morning Jo,

Thank you very much for your feedback and for your 5 star review.

We are delighted you found the process easy to follow.

Best wishes and safe travels from The Blue Bear team.

Rated 5 out of 5 stars

Straight forward

Straight forward, professional and at a satisfactory cost.

4 March 2020
Unprompted review
Blue Bear Travel Insurance logo

Reply from Blue Bear Travel Insurance

Good morning Stanley Bromilow,

Thank you very much for your feedback and for your 5 star review.

We are delighted you found the process straightforward and our prices to be competitive.

Best wishes and safe travels from The Blue Bear team.

Rated 5 out of 5 stars

Medical screening - excellent

I found the buying experience great. Asking those few more health questions so felt that I was not being “punished” for being 70 and advised to take blood pressure tablets. I’m very fit, within healthy height to weight ratio and no adverse effects from raised blood pressure readings. When I visited my doctor he said he had never seen anyone with so few medical notes! Most insurance companies charged a massive premium at the mention of High BloodPressure. I felt the extra health questions gave a far better picture of my health.

Of course the real proof of how good a policy is happens if a claim has to be made. Hopefully this won’t have to happen!

3 March 2020
Unprompted review
Blue Bear Travel Insurance logo

Reply from Blue Bear Travel Insurance

Good morning Donny,

Thank you very much for your feedback and for your 5 star review.

We are delighted to hear that you found the buying process experience great!

Best wishes and safe travels from The Blue Bear team.

Rated 5 out of 5 stars

Very efficient and compatible

3 March 2020
Unprompted review
Blue Bear Travel Insurance logo

Reply from Blue Bear Travel Insurance

Good morning Mr Suttie,

Thank you very much for your feedback and for your 5 star review.

Best wishes and safe travels from The Blue Bear team.

Rated 5 out of 5 stars

Quick and easy online travel insurance…

Quick and easy online travel insurance with great system for pre-existing medical conditions. Great value also.

2 March 2020
Unprompted review
Blue Bear Travel Insurance logo

Reply from Blue Bear Travel Insurance

Good morning Steve,

Thank you very much for your feedback and for your 5 star review.

We are delighted to hear that you found our website to be quick and easy, and really appreciate your positive comments regarding the application of cover for pre-existing medical conditions, that really is music to our ears!

Best wishes and safe travels from The Blue Bear team.

Rated 5 out of 5 stars

Easy to contact and easy to understand…

Easy to contact and easy to understand the interviewer.

2 March 2020
Unprompted review
Blue Bear Travel Insurance logo

Reply from Blue Bear Travel Insurance

Good morning Arnold Taylor,

Thank you very much for your feedback and for your 5 star review.

Best wishes and safe travels from The Blue Bear team.

Rated 4 out of 5 stars

Easy to arrange cover

2 March 2020
Unprompted review
Blue Bear Travel Insurance logo

Reply from Blue Bear Travel Insurance

Good morning Ms Alison Cook,

Thank you very much for your feedback and for your 4 star review.

Best wishes and safe travels from The Blue Bear team.

Rated 5 out of 5 stars

Straightforward to deal with

Straightforward to deal with. Efficient and courteous.
Paid up promptly when we needed to make a claim

2 March 2020
Unprompted review
Blue Bear Travel Insurance logo

Reply from Blue Bear Travel Insurance

Good morning Mr Walsh-Atkins,

Thank you very much for your feedback and for your 5 star review.

We are delighted to hear that you found our services and staff to be efficient and courteous. Even more so that in a claims situation, you were paid promptly, that really is music to our ears.

Best wishes and safe travels from The Blue Bear team.

Rated 5 out of 5 stars

Made booking by phone

Made booking by phone, very helpful and courteous on all occasions.

2 March 2020
Unprompted review
Blue Bear Travel Insurance logo

Reply from Blue Bear Travel Insurance

Good morning Mrs Susan Tash,

Thank you very much for your feedback and for your 5 star review.

We are delighted to hear that you found our staff to be very helpful and courteous.

Best wishes and safe travels from The Blue Bear team.

Rated 5 out of 5 stars

Straightforward and clear, great service

I chose this firm due to Very good reviews from The Consumers Association (Which) this is second booking never needed any claim yet but every reason based on what they send out to feel confident in
Them. Update: holiday was cancelled due to coronavirus. Great support, very quick response and very helpful. They provided full protection In case I needed to make a claim for losses until I recovered Through credit card S.75 - No response from Norwegian for Their cancelled flights refund- and Airbnb refunded accommodation, so no losses. Then blue bear refunded my policy. What more could anyone ask? Definitely keep using blue bear.

2 March 2020
Unprompted review
Blue Bear Travel Insurance logo

Reply from Blue Bear Travel Insurance

Good morning Mr Frazer Streames,

Thank you very much for your feedback and for your 5 star review.

Best wishes and safe travels from The Blue Bear team.

Rated 4 out of 5 stars

Renewed policy with ease 😊

1 March 2020
Unprompted review
Blue Bear Travel Insurance logo

Reply from Blue Bear Travel Insurance

Good morning Alan,

Thank you very much for your feedback and for your 4 star review.

We are delighted to hear that you found the renewal process easy to follow.

Best wishes and safe travels from The Blue Bear team.

Rated 4 out of 5 stars

Review of policy

Happy to renew

29 February 2020
Unprompted review
Blue Bear Travel Insurance logo

Reply from Blue Bear Travel Insurance

Good morning Dr. David Harris,

Thank you very much for your feedback and for your 4 star review.

We are delighted to hear that you have renewed with us, we really appreciate your loyalty.

Best wishes and safe travels from The Blue Bear team.

Rated 5 out of 5 stars

Easy to follow speedy no problems

29 February 2020
Unprompted review
Blue Bear Travel Insurance logo

Reply from Blue Bear Travel Insurance

Good morning Trish,

Thank you very much for your feedback and for your 5 star review.

Best wishes and safe travels from The Blue Bear team.

Rated 5 out of 5 stars

Well done Vanessa

Your representative Vanessa was very informative, polite and clear.

28 February 2020
Unprompted review
Blue Bear Travel Insurance logo

Reply from Blue Bear Travel Insurance

Good morning Mr Hildred,

Thank you very much for your feedback and for your 5 star review.

We are delighted to hear that you found our operator Vanessa to be very informative, polite and clear - we will be sure to pass on your positive comments.

Best wishes and safe travels from The Blue Bear team.

Rated 5 out of 5 stars

Very helpful staff and excellent…

Very helpful staff and excellent prices. A girl called Vanessa took my call today. I found her very courteous,friendly and helpful. This is now my third season with Blue Bear and have always been happy with them.

28 February 2020
Unprompted review
Blue Bear Travel Insurance logo

Reply from Blue Bear Travel Insurance

Good morning Joe Megaughin,

Thank you very much for your feedback and for your 5 star review.

We are delighted to hear that you found our operator Vanessa to be very courteous, helpful and friendly - we will be sure to pass on your positive comments.

Best wishes and safe travels from The Blue Bear team.

Rated 5 out of 5 stars

There was a slight delay in answering…

There was a slight delay in answering the telephone but this was by additional calls following Corona virus.
The staff couldn’t be more helpful and had good knowledge of the various policies.

28 February 2020
Unprompted review
Blue Bear Travel Insurance logo

Reply from Blue Bear Travel Insurance

Good morning Mr Ainsbury,

Thank you very much for your feedback and for your 5 star review.

We really appreciate your patience with us at this time. If we can be of any further assistance, then please do not hesitate to contact us.

Best wishes and safe travels from The Blue Bear team.

Rated 4 out of 5 stars

A very easy renewal of my travel…

A very easy renewal of my travel insurance. Perhaps a little more information regarding coronovirus and any problems that might occur. Otherwise a very satisfactory service.

28 February 2020
Unprompted review
Blue Bear Travel Insurance logo

Reply from Blue Bear Travel Insurance

Good morning Mr William Douglas,

Thank you very much for your feedback and for your 4 star review.

We really appreciate your comments as it allows us to improve on our processes. We will certainly look in to providing more information where possible, with regards to coronavirus.

Best wishes and safe travels from The Blue Bear team.

Rated 5 out of 5 stars

First time user

Heard about you from a colleague who uses you often. Website fairly self explanatory even for those like us who really like to do face to face( it's an age thing I suppose)
All seems ok and price was competitive

27 February 2020
Unprompted review
Blue Bear Travel Insurance logo

Reply from Blue Bear Travel Insurance

Good morning Mr Burghardt,

Thank you very much for your feedback and for your 5 star review.

Best wishes and safe travels from The Blue Bear team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look