Blue Brontide Reviews 37

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

DO NOT BUY FROM THIS SCAM COMPANY. My order was placed on March 5th. No acknowledgement of order, no goods received, and no replies to direct messages or emails. I was sadly sucked in by the beautiful... See more

Rated 1 out of 5 stars

Part of the order was missing, I have made 2 attempts to contact this company by email. Once through their own contact page to advise of the missing item. No response. I am now left with the only o... See more

Rated 1 out of 5 stars

Ordered a toy for my Grandson's birthday on 25th Oct, received the standard email order acknowledgement and then.... nothing. No communication whatsoever, sent emails and Messenger requests via their... See more

Rated 4 out of 5 stars

Blue Brontide products are reliably good quality, made from sustainable materials, all 100% safe for our little ones to chew, put in the mouth, eat from, etc. I love the brand's aesthetics and range,... See more

Company details

  1. Baby shop
  2. Game Shop

Written by the company

Eco-friendly children's tableware & organic baby accessories Blue Brontide brings together sustainable design & coveted brands to deliver a carefully curated collection of eco-friendly, natural & non-toxic baby | kids products for green conscious parents in mind.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

37 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

DO NOT BUY FROM THIS SCAM COMPANY

DO NOT BUY FROM THIS SCAM COMPANY. My order was placed on March 5th. No acknowledgement of order, no goods received, and no replies to direct messages or emails. I was sadly sucked in by the beautiful looking website and claims of eco-credentials. An expensive mistake.

5 March 2026
Unprompted review
Rated 1 out of 5 stars

item not turned up and bad communication

I ordered an item on the 12th of March and I have not received it. It has been three weeks and I have had no contact. I have emailed them three times and a message on Instagram and had no reply. I have paid for the item and I’m now unable to contact them.

1 April 2026
Unprompted review
Rated 1 out of 5 stars

Part of the order was missing

Part of the order was missing, I have made 2 attempts to contact this company by email. Once through their own contact page to advise of the missing item. No response. I am now left with the only option of opening a claim with Paypal. I would not purchase an item from this company again

20 January 2026
Unprompted review
Rated 1 out of 5 stars

If I could leave no stars, I would! Shockingly bad!

If I could leave no stars, I would!
I ordered a flower press and received the usual order confirmation stating they would email when it had dispatched.
On the website it says they dispatch next day,
I hadn’t heard anything from them over a week later. Didn’t reply to my emails.
No sign of a dispatch 10 days later, and not a word.
Had to get a refund through PayPal in the end.
Shockingly bad company! AVOID at all costs!

29 August 2025
Unprompted review
Rated 1 out of 5 stars

Order paid for, but not sent or explained why not

Ordered a toy for my Grandson's birthday on 25th Oct, received the standard email order acknowledgement and then.... nothing. No communication whatsoever, sent emails and Messenger requests via their Facebook page, all totally ignored. No contact phone number anywhere to be found. All very frustrating & very poor customer service. Obtained refund via Paypal....

25 October 2023
Unprompted review
Rated 1 out of 5 stars

Poor customer service

I never leave a bad review but I have no idea how else I can contact the company. I placed my order in April, an item was missing and after chasing I was told it was because it was out of stock. I was offered a refund, a replacement or to wait, which I appreciated. I explained I was happy to wait for the item if they could give me an estimated time frame. Since then I have had no reply to my emails & instagram messages. I have asked for a refund and still nothing 3 months later. I am really disappointed as I really loved the products. All I wanted was a rough idea of when I would expect the item as it was for a present.

20 July 2023
Unprompted review
Rated 4 out of 5 stars

Absolutely amazing product

Absolutely amazing product, prices, and they are so quick to respond to any communication. Everything I have received is great quality and I will continue to work with them!! Love this company!!

4 February 2021
Unprompted review
Blue Brontide logo

Reply from Blue Brontide

Hi Emma

Thank you so much for your kind words. I hope the items you purchased from us will be loved, cherished & passed down the family gathering memories & character along the way!

Warmest regards & enjoy the rest of your day.

Sammy
bluebrontide.com

Rated 5 out of 5 stars

Blue Brontide's Product Review Video

We recently did a product review video of two of Blue Brontide's Eco-Friendly, Natural and Non-Toxic products and we absolutely loved them! Watch it on YouTube/ProjectCaritas

The first product we reviewed was Blue Brontide's Eco Wooden Bear Plate, made from solid oak, fully bio-degradable & completely package-free.

The second product was Kolekto's Architectural Toy, which beside being a great toy could also serve the purpose of a great decoration piece.

20 August 2019
Unprompted review
Rated 5 out of 5 stars

Toys your kids will love

I recently ordered the London Wooden Architectural Toy and the Eco Wooden Bear Plate and was quite surprised by the quality of both, as they look even better in real life! When holding them, you can really tell that these are high quality and durable products that will last you for a long time! Definitely worth checking them out :)

27 July 2019
Unprompted review
Rated 5 out of 5 stars

Hi Blue Brontide,

Hi Blue Brontide,

Recently we bought bluebrontide products as soon as we first discovered them on Pinterest, as we liked them very much. We have ordered a Bento whale, a fishing boat and other things from you. In fact, your products are even more beautiful than they look at bluebronite.com. We are very pleased that you are creating such nice baby products.

2 May 2019
Unprompted review
Blue Brontide logo

Reply from Blue Brontide

Hi Katarinka

Thank you for your lovely feedback, we hope your new tableware helps make mealtimes fun!

Please accept a discount for 10% off your next order, just use ECO10 at checkout. If you have any questions or queries don't hesitate​ to get in contact at info@bluebrontide.com

Warmest regards

The Blue Brontide Team
bluebrontide.com
H A P P Y 🌿E C O 🌿S H O P P I N G 🌿

Rated 5 out of 5 stars

Gorgeous products and great service!

1 April 2019
Unprompted review
Blue Brontide logo

Reply from Blue Brontide

Hi Hannah

Thank you for your lovely feedback, it's​ always nice to hear from happy customers!

Please accept a discount for 10% off your next order, just use ECO10 at checkout. If you have any questions or queries don't hesitate​ to get in contact at info@bluebrontide.com

Warmest regards

Sammy
bluebrontide.com
H A P P Y 🌿E C O 🌿S H O P P I N G 🌿

Rated 5 out of 5 stars

Beautiful products, beautiful company ethos

I bought the bear plate & whale bento for my boy & everyone's been commenting on how beautiful they are! Love Blue Brontides products & eco-friendly ethos, will definitely be buying from them again the high quality of the pieces is apparent.

23 March 2019
Unprompted review
Blue Brontide logo

Reply from Blue Brontide

Hi their,

Thank you so much for your lovely review, we're so happy to hear our products are being enjoyed & we hope they help to make mealtimes even more fun!

Please accept a discount for 10% off your next order, just use ECO10 at checkout. If you have any questions or queries don't hesitate​ to get in contact at info@bluebrontide.com

Warmest regards

Sammy
bluebrontide.com
H A P P Y 🌿E C O 🌿S H O P P I N G 🌿

Rated 5 out of 5 stars

Ordered a bunny teether for my baby

Ordered a bunny teether for my baby. It was packaged well, exactly as pictured and overall a great product. Very happy .

25 February 2019
Unprompted review
Blue Brontide logo

Reply from Blue Brontide

Hi Halima

Thank you for your lovely review, I hope your new teether will help soothe your baby during the teething months.

Please accept a discount for 10% off your next order, just use ECO10 at checkout. If you have any questions or queries don't hesitate​ to get in contact at info@bluebrontide.com

Warmest regards
Sammy
bluebrontide.com

H A P P Y E C O S H O P P I N G 🌿

Rated 5 out of 5 stars

Repeat customer.

Just received the bowl today. It is exactly what I ordered. The item was well packaged and arrived in a timely manner. Will definitely order from them again.

11 January 2019
Unprompted review
Blue Brontide logo

Reply from Blue Brontide

Hi

Thank you so much for your order & your lovely feedback, we hope your new bowl gets much use.
Please use discount code ECO10 for 10% off your next order with us.
If you have any questions or queries please do not hesitate to get in contact at info@bluebrontide.com

Warmest regards
Sammy
bluebrontide.com

Rated 2 out of 5 stars

Good products, shipped in a lot of plastic packaging

After finally finding plastic free products for kids, I ended up with a huge pile of plastic packaging. Products as such nothing to complain.

8 December 2018
Unprompted review
Blue Brontide logo

Reply from Blue Brontide

Hi Valerie,

Thank you for your feedback it's truly important for us to hear what our customers think.

We pride our selves on the packaging we use to send our orders in, we use card boxes made from 100% recycled content, tissue paper made from 'low grade' (the greenest) 100% UK post-consumer waste, completely acid-free, the card inserts we use are made from cotton paper, made from 100% recycled, pre-consumer waste and Vegan-friendly parcel tape made without the use of any animal products or animal testing. Free from any animal-based pigments or adhesives including gelatine. Not only recyclable, biodegradable and compostable but it's also made here in the UK!

Whilst all of the products Blue Brontide makes are plastic-free & pretty much all the products we stock are either package free or packaged without the use of plastic, we do have a couple of products that we stock that still use plastic packaging which are the placemats and the spoons within the bamboo bowl sets, we apologise that this small amount of packaging received was a disappointment we will continue to encourage our suppliers to head towards more eco-friendly packaging & we are now thinking of adding labels on the product pages to state how each item is packaged, we would love your feedback on this idea.

Warmest regards
Sammy
info@bluebrontide.com

Rated 5 out of 5 stars

Pretty design

Pretty design, great ethics

29 September 2018
Unprompted review
Blue Brontide logo

Reply from Blue Brontide

Thank you for your lovely review.

If you have any questions or queries please don't hesitate to contact us at info@bluebrontide.com

'Happy Eco Shopping'
The Blue Brontide team 🌿

Rated 5 out of 5 stars

Lovely company- good for the planet and…

Lovely company- good for the planet and super cute things available.

28 September 2018
Unprompted review
Blue Brontide logo

Reply from Blue Brontide

Thank you for your lovely review.

If you have any questions or queries please don't hesitate to contact us at info@bluebrontide.com

'Happy Eco Shopping'
The Blue Brontide team 🌿

Rated 5 out of 5 stars

Beautiful designs and a conscious…

Beautiful designs and a conscious intention behind it = perfect for both what I want for my daughter and what I want to teach her about the world. Thank you

28 September 2018
Unprompted review
Blue Brontide logo

Reply from Blue Brontide

Thank you for your lovely review of Blue Brontide, its always nice to hear from fellow conscious consumers.

If you have any questions or queries please don't hesitate to contact us at info@bluebrontide.com

'Happy Eco Shopping'
The Blue Brontide team 🌿

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