Bluecrate Reviews 577

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I’ve purchased plushies for both my dad and mom now and they love them. They toe the line between hilarious and sentimental LOL. They are always printed with such good quality and the shipping is SO f... See more

Company replied

Rated 5 out of 5 stars

I bought the custom mask where you can put any face on to the design. I got my neighbours face printed on it for Halloween and spent the evening trying to snog his wife. Definitely worth it for the la... See more

Company replied

Rated 2 out of 5 stars

I ordered a Personalised Couple Photo Portrait Poster of my partner and children. Unfortunately when it turned up it was extremely unflattering of them all, my partner looked about 75 (he’s in his 30... See more

Company replied

Rated 5 out of 5 stars

I bought this present for my girlfriend’s little sister because she can’t stay without her, in this way she will never be alone during the day or night. When Giorgia saw the “little Margherita” she li... See more

Company replied

Company details

  1. Gift shop

Written by the company

Unusual gifts made personal. Bluecrate has the perfect gift for all occasions.


Contact info

4.2

Great

TrustScore 4 out of 5

577 reviews

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Rated 1 out of 5 stars

Was very disappointed

Was very disappointed, It was huge and the pic was totally blown up too much. It was blurry. I wish someone told me. I wouldve sent different pic or bought something else

30 September 2020
Unprompted review
Bluecrate logo

Reply from Bluecrate

Hi Donna,

So sorry you didn't like how the print came out. I already asked our customer service team to get in touch with you and assist you with the issue. We're waiting to hear back from you and hope we can resolve this as soon as possible.

Again, so sorry for disappointing you. Talk to you soon!

Cheers,
The Bluecrate Team

Rated 5 out of 5 stars

Unbelievable

I bought this present for my girlfriend’s little sister because she can’t stay without her, in this way she will never be alone during the day or night. When Giorgia saw the “little Margherita” she litterally had no words to describe her happiness. I think I would not give her a better gift.

30 September 2020
Unprompted review
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Reply from Bluecrate

Hi Francesco,

This is so wonderful! It's always overwhelming whenever our products not only bring smiles and laughter but also pure happiness amidst our current situation. Thanks for the fab review and hope to hear from you again.

Cheers,
The Bluecrate Team

Rated 5 out of 5 stars

Very Fast delivery and great product

30 September 2020
Unprompted review
Bluecrate logo

Reply from Bluecrate

Hi Marco,

Thanks for the review! Happy to hear that you're satisfied with the delivery and quality of our product. Have a great day and hope to hear from you again!

Cheers,
The Bluecrate Team

Rated 4 out of 5 stars

Sketchy customer service

I ordered the mini-me doll and face mask 3 weeks ago. Mind you, I live in the EU so I’m extremely far away (sarcasm).

The mini-me was dispatched almost immediately and I received it about a week later which is expected.

But the face mask...
The face mask was never even dispatched.
Yes; three weeks have passed and yet they didn’t bother to even send it.

Did I write to them? Obviously. Several days after receiving the doll I asked what’s up with the face mask considering it wasn’t even sent. Never got a reply. Probably because I sent it via their site which is probably bugged.

Therefore, I wrote again and this time directly via my email so I have proof and U requested a refund. They finally replied and for some reason asked me a picture of the mini doll I received!? First time for everything, I guess. I send them back the requested image and they assured me that they will check what’s happening with the mask and get back to me. They didn’t give my refund.

5 full days passed from that and still no reply or further information what’s happening with the “cheap” 15 pounds mask. Today I again requested a refund. Mind you, I highly doubt they will give me one considering they are very sketchy.

EDIT:

James fixed it and I got my mask for free.

29 September 2020
Unprompted review
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Reply from Bluecrate

Hey Alan,

Thanks for your review. That's not good at all.

I'll look into this personally and make sure that we get back in touch with you. Of course, your refund will be processed right away if it hasn't already and I'll look into why the mask never made it. It should've been there at a similar time the Mini Me as they are both made in the UK.

Please look out for an email from me in a few hours - once I get to the bottom of this issue.

Cheers,

Jannes


Rated 5 out of 5 stars

Got my Santa’s little helper for my…

Got my Santa’s little helper for my daughter, can’t wait to see her looking at her own face :-). Great gift! Looks just like I expected!

27 September 2020
Unprompted review
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Reply from Bluecrate

Hi Monica,

Glad your daughter loved it! Thanks for supporting us and feel free to message us anytime if you need assistance in future orders. Have a great day!

Cheers,
The Bluecrate Team

Rated 5 out of 5 stars

We love mini me's!!!!

We love the mini me's. We now have four!!! We live in Spain and each one has always arrived within five days of ordering. Great product, great company x

24 September 2020
Unprompted review
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Reply from Bluecrate

Hi Penny,

Thanks for the wonderful feedback! So glad they arrived quickly. We'll be launching more fun products soon so looking forward to hearing from you again. Stay safe and have a great day!

Cheers,
The Bluecrate Team

Rated 5 out of 5 stars

Fantastic product (mini me) Loved it…

Fantastic product (mini me) Loved it and brought a smile to everyone’s face - great service and fast delivery 5 stars from me

22 September 2020
Unprompted review
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Reply from Bluecrate

Hi Sharon,

Amazing feedback! Thanks for taking the time to make us feel appreciated. Hope to hear from you again. Stay safe and have a great day!

Cheers,
The Bluecrate Team

Rated 5 out of 5 stars

Everything was perfect!

I ordered and delivery was too fast, also the quality of the product is excellent and the prices are too good!!!

21 September 2020
Unprompted review
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Reply from Bluecrate

Hi Giwta,

We're glad you had a great experience shopping with us. We'll create more wonderful products to make our customers happy so I hope we hear from you again soon. Take care!

Cheers,
The Bluecrate Team

Rated 5 out of 5 stars

Thrilled with the dolls I ordered for…

Thrilled with the dolls I ordered for my granddaughters, with their daddy face so they can take to their other home and can snuggle with especially when they miss him 😃 I will order from there again.

16 September 2020
Unprompted review
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Reply from Bluecrate

Hi Kelly,

Thanks for the fab review! So glad your granddaughters loved the dolls. We will be posting more personalized products on our site so we hope to hear form you again. Take care and have a great day!

Cheers,
The Bluecrate Team

Rated 5 out of 5 stars

The package came unexpectedly quick and…

The package came unexpectedly quick and the quality of the pillow is just great! A unique gift. :)

11 September 2020
Unprompted review
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Reply from Bluecrate

Hi Ana,

Thanks for the great review! So happy to hear that you loved our pillow cover and hope to hear from you again. We will be launching new products so please check out our site when you have time.

Cheers,
The Bluecrate Team

Rated 1 out of 5 stars

Paid and never received

I bought a mini me for my husband but unfortunately I never received it, I live in Dublin and in my tracker is saying that we’re delivered on the 5th of September.
I’m really disappointed and I don’t know how to get a refund.

7 September 2020
Unprompted review
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Reply from Bluecrate

Hi Alana,

So sorry you didn't receive your doll. I checked your order and I saw that you already contacted us about the delivery issue. Our team replied back to you, but it seems like we didn't receive any responses after the instructions we sent?

I already asked the team to send you an email again so we can assist you further.

Again, so sorry that it's showing as delivered already. Hoping to hear from you soon so we can resolve this issue. Thanks and have a great day!

Cheers,
The Bluecrate Team

Rated 5 out of 5 stars

Given a suitcase 'face skin' to my Son…

Given a suitcase 'face skin' to my Son for his Birthday. Funniest present ever!! Well done fledgling company. Delivered on time. Good quality item. No issues at all. Very reliable and that's a quality I like!

2 September 2020
Unprompted review
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Reply from Bluecrate

Hi Virginia,

Thanks for showing us a photo of your son using our product and please greet him a happy birthday for us! Hope he had a good one. Glad you chose our product to make him smile.

Have a great day!

Cheers,
The Bluecrate Team

Rated 5 out of 5 stars

Love my little mini me's. They are deadly

Love my little mini me's. Got a few for the family and they all thought they were hilarious. Great company that deal with and great service. Would deffo buy again. Thankyou

2 September 2020
Unprompted review
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Reply from Bluecrate

Hi Sarah,

Glad your family loved our dolls! Yes, they can really make anyone laugh and can be a good conversation starter. Hope to hear from you soon and have a good day!

Cheers,
The Bluecrate Team

Rated 5 out of 5 stars

Perfect!

My gift was perfect. The photo fitted nicely on the doll. Good quality and size.

2 September 2020
Unprompted review
Bluecrate logo

Reply from Bluecrate

Hi Inez,

Thanks for the wonderful review. Please check our site for new amazing products that will surely make you smile the way our Mini me doll did.

Cheers,
The Bluecrate Team

Rated 5 out of 5 stars

This was my second time order

This was my second time ordering from Bluecrate the products are good easy ordering shipping is fast ,it's a great store.

31 August 2020
Unprompted review
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Reply from Bluecrate

Hi Hlydude,

Thanks for ordering again! We're all doing our best to make delivery faster for our customers so we really appreciate your feedback. Stay safe and have a great day!

Cheers,
The Bluecrate Team

Rated 5 out of 5 stars

Great service.

29 August 2020
Unprompted review
Bluecrate logo

Reply from Bluecrate

Hi Benjamin,

Glad to be of service! Thanks for the review and hope we hear back from you soon. Stay safe and have a fantastic day!

Cheers,
The Bluecrate Team

Rated 5 out of 5 stars

It was worth the wait it turned out…

It was worth the wait it turned out great

26 August 2020
Unprompted review
Bluecrate logo

Reply from Bluecrate

Hi Rob,

Glad you loved it and thanks for waiting. We have more amazing products coming out soon so stay tuned!

Cheers,
The Bluecrate Team

Rated 5 out of 5 stars

Love it!!!!

Love it!!!!! Looks just like the pic you send in..very pleased..thank you...

26 August 2020
Unprompted review
Bluecrate logo

Reply from Bluecrate

Hi Trisha,

So happy to hear this! We are doing our best to please our customers with our products and service and glad that it's working.

Cheers,
The Bluecrate Team

Rated 5 out of 5 stars

Loved it!

Loved it! Shipped very fast. Bought as a gift for my daughter.

26 August 2020
Unprompted review
Bluecrate logo

Reply from Bluecrate

Hi Doreen,

Thanks for this review and we hope your daughter loved it too! Please stay tuned for more amazing products that will surely make you smile.

Cheers,
The Bluecrate Team

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