We have been going to Blue Crest Wellness health screening for many years, we have found them to be helpful and informative, our recent test was carried out by Rea, who was exceptional in every way po... See more
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Review summary
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Really good appointment at Rhinefield House with William. He was charming and efficient. Results came through after 6 days and are really useful. Well worth having done. My AST blood readi... See more
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Ruth was absolutely lovely during my health exam. She was really chatty, easygoing, and instantly made me feel comfortable, which took away any nerves straight away. The whole experience felt ca... See more
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The whole experience was great from start to finish. Rea who performed the tests was informative, explaining what each test was for and what the initial results were showing. Would recommend to anyone... See more
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Company details
About Bluecrest Wellness
Written by the company
Our multi award-winning service helps people like you take control of their health.
We’ve undertaken over 560,000 health checks since we established in 2012, including tests for heart disease and stroke, cancer risk, cholesterol, diabetes, liver function, kidney function, digestive disorders, bowel health, anaemia and much more.
We aim to inspire and motivate our customers to make the right decisions about their health now in order to live healthier, happier and longer lives. We position ourselves as the UK adult's partner in wellbeing, empowering people to take a proactive role in managing their own health.
Health MOTs Female Cancer Risk Male Cancer Risk Vitamins & Minerals
Convenient Locations
It’s our mission to make health confidence accessible to all. That’s why we’ve teamed up with a network of high-quality venues across the UK and Ireland, conveniently located in central areas with excellent parking and transport links. This ensures you can find a venue within 20 minutes of your home.
Detailed Results
Within 8 days of your appointment, your results will be available online through our My Wellness portal. Your printed report will be sent in the mail within 21 days. The report explains each test in detail, assigning every result a flag of green, amber, or red. It also provides follow-up advice on how you could improve your results.
24/7 GP Helpline
All of our health check packages provide you with unlimited access to a 24/7 GP helpline for a year after your appointment. From tummy upsets to travel advice, the service also covers prescriptions.
Contact info
5-9 Liverpool Gardens, BN11 1RY, Worthing, United Kingdom
- 0800 652 2183
- enquiries@bluecresthealth.com
- bluecrestwellness.com
4.7
Excellent
6K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thank you Vicky
I would like to thank Vicky for the professional Wellness Assessment she under took 3rd April at the Holiday Inn Ellesmereport.
2 April 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon,
Thank you for taking the time to share your kind review. We’re really pleased to hear that you had such a positive experience at your Wellness Assessment on 3rd April at the Holiday Inn Ellesmere Port.
It’s wonderful to know that Vicky provided a professional service, and we’ll be sure to pass on your thanks, as they will be very happy to hear it.
If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Eva was excellent
Eva was excellent, very welcoming and explained everything in detail to help me understand what's happening. Great appointment when there, lots of kit and could upgrade package on the day. Fairly pricey for extras but a trusted brand so happy to pay.
The booking process was frustrating and could be improved as I'd originally booked the cheaper package, then wanted to upgrade but had to call to upgrade but keep the original booking and I received a you did not attend email and also it's been added as an appointment to my Vitality account so it looks like I've had 2 appointments this year!! Not ideal. Haven't downgraded on stars as I think the overall experience from the appointment to the results on my phone and booklet arriving by post was excellent.
Parking at the venue (Village Bournemouth) was very confusing and I had to check with a receptionist about their free parking as it wasn't clear what to do with signs everywhere saying you will get a fine if you park there and not at the hotel.
11 March 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon,
Thank you for taking the time to leave such detailed feedback.
We’re really pleased to hear that Eva made your appointment welcoming and informative, and that you were happy with the assessment, results and printed booklet. We’ll be sure to pass your kind comments on.
I’m sorry to hear about the frustration caused when upgrading your package and the resulting booking notifications, including the duplicate appointment showing on your Vitality account. This isn’t ideal, and we’ve shared your feedback with our booking and IT teams to improve this process.
We also apologise for the confusion around parking at the Village Hotel in Bournemouth. We understand how unclear signage can be stressful, and we’ll raise this with the venue and our Events Team to improve guidance for future customers.
Thank you again for your thoughtful feedback and for recognising the overall quality of the service. If you need any support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Horrible
Horrible, these people are pure criminals.
I booked a full body MOT for my wife, we scheduled a session to accommodate my wife’s busy schedule as she is daily rate employee. If she does not work she does not get paid.
Few hrs before our scheduled appointment they send an email and message saying we are rescheduling this appointment because they are short of staff we requested for refund and it’s been over 8 days and no refund and on top of this they are claiming that we missed their scheduled appointment.
Criminal, we spend £319/- it’s hard earned money to be looted by these thieves.
24 March 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon,
Thank you for taking the time to share your experience. I attempted to contact you earlier today but was unfortunately unable to reach you.
I am very sorry for the experience you have had, as this is not the standard of service we aim to provide. Unfortunately, your assessment had to be rescheduled due to unexpected staffing issues. While situations like this are sometimes unavoidable, we fully recognise the inconvenience this causes and sincerely apologise for the disruption.
I have reviewed your account and can confirm that a full refund has now been processed and should be showing in your account. If there are any issues with this, please let us know straight away so we can investigate.
I would also like to explain that the email you received confirming a missed appointment was an automated system message. This is triggered when the scheduled appointment time passes without the assessment being marked as attended. We understand that in the circumstances this message may have caused further frustration, and we apologise for this. Your feedback has been noted and will be used to help us improve our communications moving forward.
If you have any further questions or require additional support, please do not hesitate to contact our Customer Service Advisors on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Second time having a Bluecrest medical
Second time having a Bluecrest medical, second time having a fantastic experience.
Highly recommended- Jill the screening clinician was fantastic.
1 April 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon,
Thank you for taking the time to share your kind review.
We’re delighted to hear that your second Bluecrest health assessment was another fantastic experience.
It’s wonderful to know that Jill provided such excellent care during your screening. We’ll be sure to pass on your kind comments, as they’ll mean a lot. Thank you again for your recommendation.
If you ever have any questions or need further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Dan was great
Dan was great, made us both feel very comfortable, allowed us to do the assessment at the same time which was nice, he was very informative and good to chat with.
1 April 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon,
Thank you for taking the time to share your lovely review.
We’re really pleased to hear that Dan made you both feel comfortable and that being able to complete the assessment together added to your experience.
It’s great to know that Dan was informative and easy to chat with, helping make the appointment both relaxed and engaging. We’ll be sure to pass on your kind comments, as they will be very much appreciated.
If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Myself and my wife booked a complete health check…
Myself and my wife booked a complete health check today with bluecrest and the clinician Jonathan s was absolutely brilliant. He was kind and courteous to both of us. Jonathan maintained a friendly and professional approach as he took us through the tests, explaining what each test contained and what to expect. On this experience alone we will be using bluecrest from now on.
1 April 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon,
Thank you so much for taking the time to share your delightful review. We are delighted to hear that both you and your wife had such a positive experience at your recent health check.
It is wonderful to know that Jonathan looked after you both so well and provided a kind, courteous and professional service throughout the assessment. We are really pleased that the clear explanations and friendly approach helped make the experience reassuring, and we will be sure to pass on your lovely comments to Jonathan.
We truly appreciate your trust in Bluecrest and are delighted to hear that you plan to continue using our services.
If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Great service
We have been going to Blue Crest Wellness health screening for many years, we have found them to be helpful and informative, our recent test was carried out by Rea, who was exceptional in every way possible, she explained everything very well, engaging and any questions answered in detail. We have just applied for the healthcare subscription with a great discount, half year test and already booked for next year and paying monthly. The results giving previous tests and show trends is invaluable to keep an eye on how your health is improving (or not!!) Keep up the great work.
23 March 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon,
Thank you so much for taking the time to share your lovely review. We are delighted to hear that you have been attending Bluecrest Wellness for many years and continue to find the service helpful and informative.
It is wonderful to know that your recent assessment with Rea was such a positive experience. Your comments about how well they explained everything, how engaging they were, and how thoroughly they answered your questions are greatly appreciated. We will make sure your kind words are passed on, as they will be very happy to hear them.
We are also pleased that you have joined our healthcare subscription and have already booked your mid‑year and next year’s assessments. Having access to your health trends over time is incredibly valuable, and we are glad you find this insight helpful for keeping track of your wellbeing.
Thank you again for your continued trust and your lovely encouragement. We truly appreciate your support.
If you ever have any questions or need any further assistance, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Paid £287 for a full assessment - less than half refund
Paid £287 for a full assessment. Booking process is an absolute pain as it fails and if it fails mid booking your slot is held without being able to go back. Eventually booked an appointment for 7pm, did all the stuff, they couldnt draw blood. Rescheduled, drank a ton of water then get an email saying my appointment had been moved to 2 months away. Call in and reschedule to a week. Drink a lot of water again and still no bloods. Had to wait 15 minutes past the booking time to get in and when I spoke about a refund offered less than half the cost of the the booking in refund. Considering most of the info is related to the blood test results, its a little incredulous. I will be avoiding them again and I reccomend you do too.
Nurse was lovely about it but the admin, rebooking, and already painful scenario to then be told we've taken most of your money, is just terrible.
1 April 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon,
Thank you for taking the time to share your feedback. I am very sorry to hear about your experience, and I completely understand how frustrating this must have been.
Please be assured that we are currently investigating your concerns in line with our complaints procedure. We want to understand what has happened at each stage and ensure this is handled properly for you.
We will be in touch with you shortly with a proposed resolution.
If you need anything in the meantime, please reach out to our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
I had a core health check today with…
I had a core health check today with Dan Porter, in Kent. Dan was fantastic from beginning to end, explaining everything that would be done and why it was being tested. The appointment was quick and painless, and I would happily recommend Bluecrest to anyone thanks to Dan's friendly and professional attitude.
31 March 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon,
Thank you for taking the time to share your lovely review. We are really pleased to hear that your core health assessment went so well.
It is great to know that Dan explained everything clearly from start to finish, making sure you understood what was being tested and why. We are also delighted that the appointment felt quick and painless, and that Dan’s friendly and professional approach made such a positive impression. We will be sure to pass your kind comments on, as they will be very happy to hear them.
If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Bluecrest health assessment was a very positive experience
After a short wait Simon the health assessor took me to the room for the health check. Simon was very good with explaining how the assessment would be carried out.
He answered my questions and took his time to carry out all the procedures. At no time did I feel rushed.
I was very happy with the Bluecrest experience and can recommend it to anyone who would like to have a health check done
31 March 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon,
Thank you for taking the time to share your kind review. We are really pleased to hear that you had such a positive experience during your health check.
It is great to know that Simon explained each part of the assessment clearly and took the time to answer your questions, ensuring you never felt rushed. We are delighted that you were happy with the overall Bluecrest experience, and we will make sure your kind comments are passed on to Simon.
If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Annual Health Check
My wife and I had our annual health check and Dan and Bluecrest, as ever, provided a friendly and professional service.
All the stages and tests were fully explained
27 March 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon,
Thank you for taking the time to share your delightful experience. We are really pleased to hear that both you and your wife had a positive experience during your annual health check.
It is great to know that Dan and the Bluecrest team provided a friendly and professional service, and that each stage of the assessment was clearly explained. We will be sure to pass on your kind comments to Dan, as they will be very happy to hear them.
If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Used Bluecrest for 4 years
Used Bluecrest for 4 years. Never again. I was late yes not 10 minutes early but 17 minutes late. According to their times. No one asked me why. So sick of this type of attitude. So she Comes out and said I’m not seeing you today your late. I tried to explain. ! No point. I said I want my money back today. Oh no I have to wait 5 days. People have no voices. They are just wrong. That’s it. I was wrong. So disappointed. They have been late seeing me in the past. I did not complain. That is life. I wonder now I should have lowered my standard to meet their customer support.
31 March 2026
Unprompted review
Reply from Bluecrest Wellness
Good morning,
Thank you for taking the time to share such detailed feedback. We tried to call you this morning to discuss this further and help resolve the issue, but unfortunately we were unable to reach you.
We are very sorry for your experience. We understand that delays can happen for many reasons, and in situations where a customer is running slightly late, we are always happy to reschedule an assessment free of charge.
However, we are unable to proceed when a customer arrives as late as 17 minutes past their appointment time, as this would significantly impact all remaining appointments that day. We hope you can appreciate that we must balance this fairly for all customers attending.
That said, we fully agree that situations like this need to be handled sensitively, and we apologise for any upset or miscommunication at the time. We will raise internal feedback to ensure this is addressed moving forward.
Thank you again for sharing your experience. If you need any further support, please contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI). We are here to help.
Warm regards,
Thomas
Fantastic experience from Jill at…
Fantastic experience from Jill at Bluecrest. Immediately put me at ease and made the whole assessment a joy!
Thank you.
31 March 2026
Unprompted review
Reply from Bluecrest Wellness
Good morning,
Thank you for taking the time to share your lovely review. We are really pleased to hear that you had such a fantastic experience with Jill.
It is wonderful to know that they were able to put you at ease straight away and make the whole assessment enjoyable. We will be sure to pass on your kind comments, as they will mean a great deal to them.
If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
I saw Eva for an appointment in…
I saw Eva for an appointment in Eastleigh, she was very professional and patient, putting me at ease and answering my questions.
25 March 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon,
Thank you for taking the time to share your kind review. We are really pleased to hear that your appointment with Eva in Eastleigh went so well.
It’s wonderful to know that they were professional, patient, and able to put you at ease while answering all of your questions. We will be sure to pass on your kind comments, and I know they will be very happy to hear them.
If you ever have any questions about your results or need any further support, our Customer Service Advisors are always here to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Had my test today by Richard who was…
Had my test today by Richard who was kind and knowledgeable.
The guy on the phone who took my booking was so professional and polite.
I really like and trust this company.
30 March 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon,
Thank you for taking the time to share your lovely experience. We are so pleased to hear that your experience today went so well.
It’s wonderful to know that Richard was kind and knowledgeable throughout your appointment, and that our booking team made such a positive impression with their professionalism and politeness. We will be sure to pass your kind comments on to them. We are sure that they will be very happy to hear them.
We’re delighted that you feel confident placing your trust in us. If you ever have any questions or need any further support, our Customer Service Advisors are always here to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
A comprehensive health assessment
Was offered a comprehensive health assessment via my employer as part of my pay and conditions package. I was booked in to see Leanne who could not have been more professional, kind and helpful. She explained each step, answered all my questions and made me feel completely at ease. Leanne is a real credit to Bluecrest. Thank you!
30 March 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon,
Thank you for taking the time to share your wonderful review. We are delighted to hear that you received your health assessment through your employer and that your experience with Leanne was so positive.
It’s fantastic to know that they made you feel comfortable throughout the appointment, explained everything clearly, and was able to answer all of your questions. Leanne will be so pleased to hear your kind words, and we will be sure to pass them on. They are indeed a real credit to Bluecrest.
If you ever need any further support or have questions about your results, our Customer Service Advisors are always here to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Had a great time with Stacey
Had a great time with Stacey, and even getting blood drawn didn’t feel so terrible.
25 March 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon,
Thank you for taking the time to share your delightful review. We are really pleased to hear that you had such a great experience with Stacey.
It is wonderful to know that they helped make your appointment comfortable and that even the blood draw felt much easier than expected. We will be sure to pass on your kind comments, as they will be very happy to hear them.
If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Don't hesitate to give these a go!!!
So glad I came across this company as the tests they do are extensive. I made an appointment at my nearest location being in Swansea Mecure Hotel. The woman I saw, I think her name was Carys? She was amazing and so friendly. The whole appointment only lasted around 20 mins and all of my results were available within days. I had 8 "red flags" which im now addressing and will make follow-up tests in a few week's to see how things have changed.
23 March 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon,
Thank you for taking the time to share your experience with us.
We’re really pleased to hear that you found the tests extensive and that your appointment at the Swansea Mercure Hotel went smoothly.
It is wonderful to know that the Health Assessment Specialist you encountered has made such a positive impression and was so friendly throughout your visit. We truly appreciate your kind words, and we will make sure this feedback is passed on to Caryl.
It’s great that your results arrived quickly and that you are already taking steps to address the red flags highlighted. Following up in a few weeks to monitor your progress is a really positive approach.
If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
A total waste of time
I was attracted to Bluecrest Wellness because the set-up sounded very professional. However, the scales and BP result were both inaccurate and, had my BP genuinely been at the level measured by the HSA, then she shouldn't have carried out the spirometry test. The body composition scales were foot to foot rather than foot to hand and the HSA was unable to take my blood, which was the only reason I went. Have asked for a refund.
29 March 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon,
Thank you for taking the time to share your feedback. I am very sorry to hear about your experience, and I completely understand why you felt disappointed with your appointment.
We have tried to contact you to gather more insight into what happened and to resolve this directly, but unfortunately we have not been able to reach you so far.
I can see from your account that when you called our team, your refund request was processed immediately. This has now been actioned and should reach you within the next 3 to 5 working days.
We take all concerns about equipment accuracy and customer experience very seriously, and your feedback will be shared with the relevant teams so that this can be reviewed properly.
If you would like to discuss your experience further or if there is anything more we can do to help, please feel free to contact our Customer Service Advisors on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
I had a great experience with Dan Porter
I had a great experience with Health Assessment Specialist Dan Porter, friendly, professional and puts you at ease. He explained things clearly and simply and made the whole thing go very smoothly
27 March 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon,
Thank you for taking the time to share your kind review. We are really pleased to hear that you had such a great experience with Dan during your assessment.
It is wonderful to know that they were friendly, professional and able to put you at ease throughout your appointment. Your comments about how clearly everything was explained and how smoothly the assessment went are greatly appreciated. We will be sure to pass your kind words on to Dan.
If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
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