The health consultant, Neil C., was friendly and informative and put us at our ease, explaining exactly what was going on at every step of the appointment. From past experience, reports are sent o... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Sharon at View Hotel, Eastbourne today was brilliant. She explained everything very thoroughly and was very patient. I was a slow bleeder which she explained was as I had been a blood donor. This requ... See more
Company replied
Leanne who did my Wellness checks at Marriott Hotel, Gateshead was brilliant. Made me feel comfortable from the off. Explained everything clearly, l could ask anything. Someone who is petrified of nee... See more
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My annual health check with Richard today. Thoroughly professional throughout and so relaxing I had my lowest ever BP reading! Looking forward to getting the results and comparing to last year's resul... See more
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Company details
About Bluecrest Wellness
Written by the company
Our multi award-winning service helps people like you take control of their health.
We’ve undertaken over 560,000 health checks since we established in 2012, including tests for heart disease and stroke, cancer risk, cholesterol, diabetes, liver function, kidney function, digestive disorders, bowel health, anaemia and much more.
We aim to inspire and motivate our customers to make the right decisions about their health now in order to live healthier, happier and longer lives. We position ourselves as the UK adult's partner in wellbeing, empowering people to take a proactive role in managing their own health.
Health MOTs Female Cancer Risk Male Cancer Risk Vitamins & Minerals
Convenient Locations
It’s our mission to make health confidence accessible to all. That’s why we’ve teamed up with a network of high-quality venues across the UK and Ireland, conveniently located in central areas with excellent parking and transport links. This ensures you can find a venue within 20 minutes of your home.
Detailed Results
Within 8 days of your appointment, your results will be available online through our My Wellness portal. Your printed report will be sent in the mail within 21 days. The report explains each test in detail, assigning every result a flag of green, amber, or red. It also provides follow-up advice on how you could improve your results.
24/7 GP Helpline
All of our health check packages provide you with unlimited access to a 24/7 GP helpline for a year after your appointment. From tummy upsets to travel advice, the service also covers prescriptions.
Contact info
5-9 Liverpool Gardens, BN11 1RY, Worthing, United Kingdom
- 0800 652 2183
- enquiries@bluecresthealth.com
- bluecrestwellness.com
4.7
Excellent
7k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from Bluecrest Wellness
Good Afternoon,
Thank you for your feedback. We are pleased to hear that Suhail was so helpful, and that you had a positive experience during your assessment.
Kind Regards,
Rob
Sharon and Kelly were absolute stars 🌟
Sharon and Kelly were absolute stars! Efficient, friendly, knowledgeable. Excellent stuff
10 July 2026
Unprompted review
Reply from Bluecrest Wellness
Good Afternoon,
Thank you for your kind feedback. We are delighted to hear that Sharon and Kelly provided such a positive experience at your assessment.
We really appreciate you taking the time to share your comments.
Kind Regards,
Rob
I have been using Bluecrest for several…
I have been using Bluecrest for several year and have spent over 2,500 pounds with them, but no more. My specialist suggested I get some extra tests. I rang Bluecrest for their complete list of tests. They said they would send me a copy. After a week with no list I rang again. They said they would send the list. Instead they sent me their brochure as an email attachment. I told them that the list was spread over 49 pages most of which were taken up with giant photographs of professional studio advertising models which would take a whole set of printer cartridges costing around 60 pounds to print. They agreed to send the brochure by post. When it still hadn't arrived I phoned again. On the third phone call I was told that they could not send me a brochure. They offered no explanation. I said: no brochure-no more custom. They were unimpressed. When my anger subsided I decided to extract the test information from the emailed brochure. It took up six pages. So I had saved 43 pages of tacky Tik Tok level influencer marketing BS. They are being really stupid because with a list of extra tests customers would likely order more tests. Also word of mouth advertising is very effective. Any customer showing a more serious professional looking brochure to friends and relatives would certainly greatly increase their customer base. As it is they look incompetent, thoughtless, careless and unprofessional. As this is their customer facing side I am concerned that the side we cannot see, the testing side, is likely to be even worse. At the very least they badly need marketing advice from an adult.
9 July 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon Martin,
Thank you for your feedback, and I’m very sorry to hear about your experience.
We truly value your long-standing support and appreciate the significant trust you have placed in Bluecrest over the years. I understand how frustrating it must have been to make multiple contacts regarding a brochure and not receive the information you were expecting.
Following your feedback, we are looking to get you a printed copy of the brochure to be sent to you, and we have also shared your comments regarding both the availability of information and the format of our marketing materials with the relevant teams for review. We appreciate that customers have different preferences when it comes to receiving information, and your feedback is helpful in identifying where improvements can be made.
I would also like to reassure you that the concerns raised relate to our customer communications and marketing materials. Our testing processes, laboratories, and clinical governance procedures operate separately and are subject to strict quality and regulatory standards.
Thank you again for taking the time to provide such detailed and candid feedback. We genuinely appreciate it and will use it to help improve our service.
Warm regards,
Thomas
Saw Emma Winter for health assessment she was excellent and clear
Saw Emma Winter for health
9 July 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon,
We’re delighted to hear that Emma provided such a positive experience during your health assessment.
It’s wonderful to know that you found her excellent and that they explained everything clearly throughout your appointment.
Helping our customers feel informed and comfortable is very important to us, and we’ll be sure to pass on your kind words to Emma.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
Excellent
Jackie was very professional and informative. She has an excellent manner . Extremely impressed.
9 July 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon Michael,
We’re delighted to hear that Jackie made such a positive impression during your appointment.
It’s wonderful to know that you found her professional, informative, and approachable. Providing clear information and a reassuring experience is very important to us, so it’s fantastic to hear that Jackie delivered this so well.
We’ll be sure to pass on your kind words to her.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
Bluecrest Health Check
I had a health check with Sunita from Bluecrest today and she was absolutely outstanding. From the moment I walked into the room, she made me feel completely at ease with her warm, calm and friendly manner.
What impressed me most was not only her professionalism and knowledge, but also how perceptive and genuinely engaged she was throughout the appointment. She took the time to listen carefully, explain things clearly, and share insights and advice that went far beyond what I was expecting. I felt comfortable discussing my concerns openly and never felt rushed.
Her ability to combine expertise with empathy is exceptional. She created an environment where I felt heard, reassured and supported, and she made what could have been an anxious experience feel positive and constructive.
She was brilliant in every respect, and I left feeling much more informed and confident about my health. Bluecrest is very lucky to have someone of her calibre on the team. Thank you so much Sunita!
9 July 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon Ashleigh,
We’re delighted to hear that you had such an outstanding experience with Sunita during your health assessment.
It’s wonderful to know that their warm, friendly, and professional approach helped you feel completely at ease from the moment you arrived. We’re especially pleased that they took the time to listen to your concerns, explain everything clearly, and provide such valuable insight and advice throughout your appointment.
Creating an environment where customers feel heard, supported, and confident is incredibly important to us, so it’s fantastic to hear that Sunita delivered this so well. Your comments about their professionalism, empathy, and expertise are truly appreciated, and we will be sure to pass on your kind words to them.
Thank you for taking the time to share such detailed feedback. We're delighted that you left feeling more informed and confident about your health.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
I have been a regular Blue Crest user…
I have been a regular Blue Crest user for over five years, and have been trying to get in touch with them about their subscription service. You cold and are told you are number 1 in the wait, then nothing happens. If you use the call back service you don't receive a call back and their voice mail cuts you off. Are they short of staff? or in some kind of difficulty?
6 July 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon Malcolm,
Thank you for taking the time to speak with me today, and for sharing your concerns.
I’m pleased that we were able to arrange your subscription booking and resolve the issue you were experiencing.
I would also like to thank you for bringing the issues you encountered with our telephone and callback systems to our attention. I have raised your feedback with our IT Team so that these issues can be investigated further. We take comments like these very seriously, as we understand how frustrating it can be when you are trying to contact us and are unable to do so.
As a valued Bluecrest customer of over five years, we truly appreciate your continued support and your honest feedback, which helps us improve our service.
If you have any further questions or need any additional assistance, please don't hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
Great experience
I've had multiple health checks with Bluecrest since 2022 and they have been great everytime. My latest with Fiona Meldrum was amazing. Very friendly with some suggestions on what drives some of the results which were being tested. I would highly recommend Bluecrest to anyone. It's made me more health conscious and small tweaks have made a huge difference in results and mood.
7 July 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon Nathan,
We’re delighted to hear that you’ve continued to have such positive experiences with us.
It’s wonderful to know that Fiona made your latest assessment so informative and enjoyable, providing helpful insights into your results and making the experience feel both friendly and supportive. We’ll be sure to pass on your kind words to her.
We’re especially pleased to hear that your assessments have helped you become more health conscious and that the changes you’ve made have had such a positive impact on both your results and overall wellbeing.
Thank you for your recommendation and continued support.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
Reply from Bluecrest Wellness
Good Afternoon,
Thank you for your feedback. We are delighted to hear that Heidi provided such an excellent experience during your assessment.
Kind Regards,
Rob
I had my Bluecrest appointment today…
I had my Bluecrest appointment today and have to say Ruth was excellent throughout. She was friendly, knowledgeable, and an outstanding phlebotomist to boot. The whole experience felt professional and reassuring. I’m now looking forward to seeing my results come through on the app.
7 July 2026
Unprompted review
Reply from Bluecrest Wellness
Good Afternoon,
Thank you for your kind feedback. We are delighted to hear that Ruth provided such an excellent experience
It is especially pleasing to hear your comments about the blood collection process, and we will be sure to share your feedback with Ruth. We hope you find your results just as helpful when they become available on the app.
Kind Regards,
Rob
Check What You Have Paid For
All ok until you get to the medical appointment where they try very hard to upsell you more tests that you thought were already in your package. Do check very carefully what you have paid for because it may not be what you think it is. Really disappointed with Bluecrest Wellness as it untrustworthy.
6 April 2026
Unprompted review
Reply from Bluecrest Wellness
Good Afternoon,
Thank you for your feedback. We are sorry to hear that your experience left you feeling disappointed.
We do try to be as transparent as possible about what is included within each package, and we are sorry to hear that you were expecting some tests to be included that were not part of your assessment. We have requested further information so that we can look into this in more detail for you.
While we do offer additional tests to allow customers to personalise their assessment, this should never feel pushy or detract from the experience. We are sorry if this is how the discussion came across during your appointment.
Kind Regards,
Rob
Really good assessment and well worth…
Really good assessment and well worth the money. This is my third annual review with Bluecrest. Always been professionally treated, this time by Ruth, who gave me some useful advice, too.
7 July 2026
Unprompted review
Reply from Bluecrest Wellness
Good Afternoon,
Thank you for your kind feedback and for choosing Bluecrest for your annual health reviews. We are delighted to hear that you found the assessment worthwhile and that you have consistently been treated professionally throughout your experiences with us.
It is especially pleasing to know that Ruth provided a positive experience and was able to offer some useful advice during your appointment.
Kind Regards,
Rob
I had my Bluecrest appointment today at…
I had my Bluecrest appointment today at CF Fertilisers, Billingham with Ryan & Vicki. I had to leave a review as they were just amazing in every possible way. They couldn’t have made me feel more at ease (I’m tricky to get blood from) and they did it with such kindness and patience. So friendly and super helpful and informative too! I wish I we could have them every time! Thank you both so much!
7 July 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon Julia,
We’re delighted to hear that you had such a positive experience with Ryan and Vicki during your appointment.
It’s wonderful to know that they made you feel completely at ease and took such a kind, patient approach, especially as blood tests can sometimes be challenging. We’re also pleased to hear that you found them friendly, helpful, and informative throughout.
Your feedback is greatly appreciated, and we’ll be sure to pass your kind words on to both Ryan and Vicki. I’m sure they will be delighted to hear them.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
Poor communication
Whilst the health tests appear decent their communications are awful. I wanted to ask about a high reading on my test , I tried calling one number for doctor and they said no I can’t help you with that. So I emailed support , they take weeks to respond and didn’t even answer the question. I’ve written back twice over 2 months and still haven’t had a response.
Will probably cancel my plan and go elsewhere if they can’t respond to my health questions.
30 May 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon,
Thank you for your feedback, and I’m very sorry to hear about your experience.
We understand how frustrating it must be to have questions about your results and feel that you have been unable to get the support you need. This is not the level of service we aim to provide.
We would really like the opportunity to help answer your queries and look into what has happened. If you could provide us with some further information so we can locate your account, or alternatively give our Customer Service Advisors a call on 0800 652 2183 (UK) or 1800 937 499 (ROI), we will be happy to assist and ensure your concerns are addressed.
Warm regards,
Thomas
Good
Straight forward. Ruth was friendly and helpful. Some of the results came back within hours.
6 July 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon Rakesh,
We’re delighted to hear that you found the process straightforward and that Ruth was friendly and helpful throughout your appointment.
It’s also great to know that some of your results were available so quickly. We understand how important timely results are, so it’s wonderful to hear this contributed to a positive experience.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
my father had a health screening with…
my father had a health screening with blue crest, he was feeling unwell and wanted to pay for a full review, it came back with all green and no markers other than cholesterol, 3 months later he passed away with chronic lung, bone and liver cancer - how were these missed !.. take care when interpreting results and if you feel unwell follow up with your doctor.
4 July 2025
Unprompted review
Reply from Bluecrest Wellness
Good Afternoon,
Thank you for taking the time to share your feedback. First and foremost, we would like to extend our sincere condolences for your loss.
We are very sorry to hear of your concerns regarding your father's assessment and understand why this situation has been so upsetting. We appreciate you bringing this to our attention and we have requested further information so that we can fully review the circumstances and investigate your concerns in more detail.
Kind Regards,
Rob
Heath assessment
I was seen by Dani at Waltham Abbey location for my health assessment. Everything was quick and efficient, all my questions were answered, and I was on my way 20 minutes after. Great experience, can recommend.
2 July 2026
Unprompted review
Reply from Bluecrest Wellness
Good Afternoon,
Thank you for your kind feedback. We are delighted to hear that Dani provided a quick and efficient experience, answered all of your questions, and helped make the assessment process straightforward and reassuring.
It is great to know that you had such a positive experience and would recommend our service to others.
Kind Regards,
Rob
Dani (Waltham Abbey location) helped me…
Dani (Waltham Abbey location) helped me with my Health assessment yesterday, and she was brilliant. Quick, professional and friendly. She answered all my questions and explained some unfamiliar procedures. The test went smoothly and was painless. I was really happy with my experience.
2 July 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon Luliia,
We’re delighted to hear that you had such a positive experience with Dani at our Waltham Abbey location.
It’s wonderful to know that they were friendly, professional, and able to answer all of your questions while clearly explaining any unfamiliar procedures. We’re especially pleased to hear that the assessment went smoothly and painlessly, helping to make the experience a positive one from start to finish.
We’ll be sure to pass on your kind words to Dani, as they will be greatly appreciated.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
Professional and informative
I met Neil Caines, he was polite and professional and very informative
1 July 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon Andrew,
We’re delighted to hear that Neil Caines provided such a positive experience during your appointment.
It’s wonderful to know that you found him polite, professional, and informative throughout your assessment. Ensuring our customers feel well informed and supported is very important to us, and we’ll be sure to pass on your kind words to Neil.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
Sharon J welcomed me
Sharon J welcomed me, was very, nice, polite and explained everything section of the procedures as we went along
2 July 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon Wendy,
We’re delighted to hear that Sharon made such a positive impression during your appointment.
It’s wonderful to know that she was welcoming, polite, and took the time to explain each stage of the assessment as you progressed through it. Helping our customers feel informed and comfortable throughout their appointment is very important to us, so it’s great to hear this came across so well.
We’ll be sure to pass on your kind words to Sharon.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
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