Bluecrest Wellness Reviews 

6,808
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,002 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional staff for making health assessments comfortable, explaining medical procedures clearly, and significantly reducing anxiety during blood tests. Consumers deeply appreciate the well-organized service, noting that appointments run smoothly and test results arrive promptly with very useful guidance for preventative care. However, some people mentioned frustrating experiences with customer support, highlighting difficulties getting timely responses, missing test results, and unhelpful follow-up communications. Reviewers also felt that repeat visits occasionally lacked special value for money, while a few encountered abrupt telephone consultations concerning important health findings.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently praising their professionalism,... See more

Service

Consumers find service to be exceptionally smooth, professional, and reassuring, praising staff members for... See more

User experience

Customers reported high satisfaction with the user experience, highlighting professional and friendly staff... See more

Customer service

People report positive experiences with customer service, noting that staff are very informative,... See more

Location

Reviewers express general satisfaction with the location, highlighting that appointments are easily booked... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The health consultant, Neil C., was friendly and informative and put us at our ease, explaining exactly what was going on at every step of the appointment. From past experience, reports are sent o... See more

Company replied

Rated 5 out of 5 stars

Sharon at View Hotel, Eastbourne today was brilliant. She explained everything very thoroughly and was very patient. I was a slow bleeder which she explained was as I had been a blood donor. This requ... See more

Company replied

Rated 5 out of 5 stars

Leanne who did my Wellness checks at Marriott Hotel, Gateshead was brilliant. Made me feel comfortable from the off. Explained everything clearly, l could ask anything. Someone who is petrified of nee... See more

Company replied

Rated 5 out of 5 stars

My annual health check with Richard today. Thoroughly professional throughout and so relaxing I had my lowest ever BP reading! Looking forward to getting the results and comparing to last year's resul... See more

Company replied


Company details

  1. Medical Group
  2. Community Health Centre
  3. Medical centre

About Bluecrest Wellness

Written by the company

Our multi award-winning service helps people like you take control of their health.

We’ve undertaken over 560,000 health checks since we established in 2012, including tests for heart disease and stroke, cancer risk, cholesterol, diabetes, liver function, kidney function, digestive disorders, bowel health, anaemia and much more.

We aim to inspire and motivate our customers to make the right decisions about their health now in order to live healthier, happier and longer lives. We position ourselves as the UK adult's partner in wellbeing, empowering people to take a proactive role in managing their own health.

Health MOTs Female Cancer Risk Male Cancer Risk Vitamins & Minerals

Convenient Locations

It’s our mission to make health confidence accessible to all. That’s why we’ve teamed up with a network of high-quality venues across the UK and Ireland, conveniently located in central areas with excellent parking and transport links. This ensures you can find a venue within 20 minutes of your home.


Detailed Results

Within 8 days of your appointment, your results will be available online through our My Wellness portal. Your printed report will be sent in the mail within 21 days. The report explains each test in detail, assigning every result a flag of green, amber, or red. It also provides follow-up advice on how you could improve your results.


24/7 GP Helpline

All of our health check packages provide you with unlimited access to a 24/7 GP helpline for a year after your appointment. From tummy upsets to travel advice, the service also covers prescriptions.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7k reviews

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No recent history of asking for reviews

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Replied to 98% of negative reviews

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4.7

All reviews

(6,808)

978 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic Service

I had my health check in Farnborough on Saturday 20th June, with Emma Winter. Emma and her colleague were extremely professional and friendly, explaining everything thoroughly as we went through each step of the checks. I would definitely recommend their service.

20 June 2026
Unprompted review
Bluecrest Wellness logo

Reply from Bluecrest Wellness

Good afternoon Linda,

We’re delighted to hear that you had such a positive experience during your health assessment.

It’s wonderful to know that Emma and her colleague were both professional and friendly, taking the time to explain each stage of the assessment thoroughly. Helping our customers feel informed and comfortable throughout their appointment is very important to us, so it’s great to hear this came across so well.

Thank you for your recommendation. We’ll be sure to pass on your kind words to Emma and the team.

If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Rated 5 out of 5 stars

Neil caines was great

Neil caines was great - knowledgeable and gentle with the blood test. An easy pleasant experience

2 July 2026
Unprompted review
Bluecrest Wellness logo

Reply from Bluecrest Wellness

Good afternoon Sylvia,

We’re delighted to hear that Neil provided such a positive experience during your assessment.

It’s wonderful to know that you found him knowledgeable and that he made the blood test as comfortable as possible. We’re especially pleased to hear that the whole experience felt easy and pleasant for you.

We’ll be sure to pass on your kind words to Neil.

If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Rated 5 out of 5 stars

A seamless process

A seamless process. Easy to book and the app is great which holds all your data. Dani my assessor on the day was very knowledgeable and very friendly. She is a great representative for Bluecrest. Well done and thank you.

2 July 2026
Unprompted review
Bluecrest Wellness logo

Reply from Bluecrest Wellness

Good afternoon Jay,

We’re delighted to hear that you found the whole process seamless, from booking your appointment through to your assessment.

It’s great to know that you found the app useful for keeping track of your health information, and that Dani made such a positive impression with her friendly and knowledgeable approach. We’re especially pleased to hear that she represented Bluecrest so well, and we’ll be sure to pass on your kind words to them.

Thank you for taking the time to share your feedback.

If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Rated 5 out of 5 stars

Ruth was lovely

Ruth was lovely. Very engaging and putting us at ease. Had really good health knowledge and advice. Thanks Ruth

1 July 2026
Unprompted review
Bluecrest Wellness logo

Reply from Bluecrest Wellness

Good afternoon Tracy,

We’re delighted to hear that Ruth made such a positive impact on your experience.

It’s wonderful to know that she was engaging, helped put you both at ease, and was able to share helpful health knowledge and advice throughout your appointment. We’ll be sure to pass on your kind words and thanks to them.

If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Rated 5 out of 5 stars

Ruth was really welcoming and…

Ruth was really welcoming and knowledgable

1 July 2026
Unprompted review
Bluecrest Wellness logo

Reply from Bluecrest Wellness

Good afternoon Chris,

We’re delighted to hear that Ruth made such a positive impression during your appointment.

It’s wonderful to know that she was welcoming and knowledgeable, helping to create a comfortable and informative experience. We’ll be sure to pass on your kind words to her.

If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Rated 5 out of 5 stars

Saw Ruth from Bluecrest Wellness this…

Saw Ruth from Bluecrest Wellness this week for my healthcare check as part of my Vitality insurance.

Ruth was exceptional in her professionalism, care and in explaining everything.

Thank you

1 July 2026
Unprompted review
Bluecrest Wellness logo

Reply from Bluecrest Wellness

Good afternoon Lee,

We’re delighted to hear that you had such a positive experience with Ruth during your Vitality health assessment.

It’s wonderful to know that her professionalism, care, and clear explanations helped make your appointment such a positive one.

We’ll be sure to pass on your kind words to them, as they will be greatly appreciated. Thank you for taking the time to share your feedback.

If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Rated 5 out of 5 stars

Recent Assessment

My husband and I have been having health assessments with Bluecrest for several years. During our recent visit Ryan Patel was efficient, friendly and very informative about each test.

30 June 2026
Unprompted review
Bluecrest Wellness logo

Reply from Bluecrest Wellness

Good afternoon,

We’re delighted to hear that you and your husband have been having health assessments with Bluecrest for several years.

It’s wonderful to know that Ryan made your recent visit such a positive experience with his friendly, efficient, and informative approach. We’re pleased that he took the time to explain each test clearly, helping you feel informed throughout the assessment.

Thank you for your continued support over the years. We’ll be sure to pass on your kind words to Ryan.

If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Rated 5 out of 5 stars

Another great session with Ruth

Another great session with Ruth - reassuring and professional as always - see you in December!

29 June 2026
Unprompted review
Bluecrest Wellness logo

Reply from Bluecrest Wellness

Good afternoon Thomas,

We’re delighted to hear that you had another great experience with Ruth.

It’s wonderful to know that she continues to provide such a reassuring and professional service. We’ll be sure to pass on your kind words to her, and we look forward to seeing you again in December.

If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Rated 5 out of 5 stars

Very professional and pleasant experience

Had a bluecrest wellness assessment in Bournemouth and it was carried out by Eva. Eva was very friendly and professional, explaining all the testing and making me feel comfortable. She managed to take my blood straight away with no problems which is very unusual for me as most of the time when I have blood taken it is a massive struggle and multiple attempts. Highly recommend and will be re-booking annually

30 June 2026
Unprompted review
Bluecrest Wellness logo

Reply from Bluecrest Wellness

Good afternoon Ellen,

We’re delighted to hear that you had such a positive experience during your health assessment.

It’s wonderful to know that Eva was friendly, professional, and took the time to explain everything clearly, helping you feel comfortable throughout. We’re especially pleased to hear that she was able to take your blood sample so easily, particularly as this has often been a difficult experience for you in the past.

Thank you for your recommendation and for sharing your experience. We’re delighted to hear that you plan to return annually, and we’ll be sure to pass your kind words on to Eva.

If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Rated 5 out of 5 stars

Guy was very informative and…

Guy was very informative and professional

29 June 2026
Unprompted review
Bluecrest Wellness logo

Reply from Bluecrest Wellness

Good afternoon Jane,

We’re delighted to hear that Guy was informative and professional during your appointment.

It’s great to know that he provided clear information and helped make the experience a positive one. We’ll be sure to pass on your kind words to him.

If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Rated 5 out of 5 stars

Eva was amazing

Eva was amazing!
Very professional, calm and made me feel at ease. Excellent service, would highly recommend.

30 June 2026
Unprompted review
Bluecrest Wellness logo

Reply from Bluecrest Wellness

Good afternoon Sophie,

We’re delighted to hear that Eva made such a positive impression during your appointment.

It’s wonderful to know that her calm and professional approach helped you feel at ease throughout the assessment. We’re very pleased that you received such excellent service and truly appreciate your recommendation.

We’ll be sure to pass on your kind words to Eva.

If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Rated 5 out of 5 stars

First appointment with Bluecrest

Had my first appointment today with Ruth and Raj and I couldn't have been happier.
From the moment I got there they were both friendly and professional making me at ease straight away.
Ruth explained everything I was going to have and even went through extra benefits for myself.
Raj took my bloods as my veins aren't the easiest to work with and both ladies were super lovely. I wasn't nervous at all throughout.
I definitely recommend this service as it covers so much and there's also the option to pay monthly and get extras.

30 June 2026
Unprompted review
Bluecrest Wellness logo

Reply from Bluecrest Wellness

Good afternoon Mrs Carter,

We’re delighted to hear that your first appointment was such a positive experience.

It’s wonderful to know that Ruth and Raj made you feel at ease from the moment you arrived with their friendly and professional approach. We’re especially pleased that everything was explained clearly and that Raj was able to take your bloods comfortably, despite this having been difficult in the past.

Thank you for sharing your experience and for highlighting the flexibility of our monthly payment options and additional services. We truly appreciate your recommendation.

If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Rated 5 out of 5 stars

Another great health check experience…

Another great health check experience from Bluecrest. Everything is explained well. The checks are pretty painless (you might feel a bit of a prick :)) and you feel in very safe hands. Big up Neil Caines on this occasion.

23 June 2026
Unprompted review
Bluecrest Wellness logo

Reply from Bluecrest Wellness

Good afternoon Bob,

We’re delighted to hear that you had another great experience with Bluecrest and that everything was explained clearly throughout your assessment.

It’s wonderful to know that Neil Caines helped you feel comfortable and well looked after. We’ll be sure to pass on your kind words to him.

If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Rated 5 out of 5 stars

Eva has a really calm disposition and relaxed approach to her clients which left me at ease

Honestly I was quite nervous about this appointment and Im fully aware how much weight I've put on over the last couple of years and that could be contributing to some of the pains and aches I'm feeling and concerned about but I was so worried about being judged. I honestly had not a single worry to be had as Eva was so lovely, super professional and really made me feel at ease. I couldn't have asked for a more lovely nurse to make me feel comfortable enough to go ahead with everything. She was very thorough in her explanations and what was going to be included in the appointment and what happens after and didn't make me feel stupid when I had questions to ask. Hopefully my results will give me the kickstart I need to get my health back on track as it's always an eye opener to figure out what's going on under the skin!
It is expensive but if you have any health worries and the GP won't see you for months then I 100% recommend getting some answers from these guys so that atleast the GP can fast track your needs when they see the blood work etc has already been done.

29 June 2026
Unprompted review
Bluecrest Wellness logo

Reply from Bluecrest Wellness

Good afternoon Georgie,

We’re truly delighted to hear that Eva made such a positive difference to your experience.

It’s completely understandable to feel nervous before an appointment, especially when discussing personal health concerns. We’re so pleased that Eva’s kind, professional, and supportive approach helped you feel comfortable and at ease throughout.

It’s wonderful to know that they took the time to explain everything clearly, answer your questions, and create an environment where you felt listened to and supported without judgement.

We’re also pleased to hear that the assessment has given you valuable insight into your health. Taking that first step can often be the hardest part, and we hope your results provide the information and reassurance you need as you move forward with your health goals.

We’ll be sure to pass your kind words on to Eva, as they will mean a great deal to them.

If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Rated 5 out of 5 stars

Excellent

Excellent, professional, friendly service. On time, clear. Shola was great. 🙂

26 June 2026
Unprompted review
Bluecrest Wellness logo

Reply from Bluecrest Wellness

Good Afternoon,
Thank you for your kind feedback. We are delighted to hear that you found the service excellent, professional and friendly, and that everything ran on time with clear communication throughout.
It is especially great to hear that Shola made such a positive impression.
Kind Regards,
Rob

Rated 5 out of 5 stars

Shola was professional and attentive

Shola was professional and attentive

28 June 2026
Unprompted review
Bluecrest Wellness logo

Reply from Bluecrest Wellness

Good Afternoon,
Thank you for your kind feedback. We are pleased to hear that Shola provided a professional and attentive experience during your assessment.
Kind Regards,
Rob

Rated 5 out of 5 stars

Friendly and Professional

I recently had my health assessment with Ava and couldn’t recommend her highly enough. From start to finish she was professional, knowledgeable and incredibly helpful, but what stood out most was how warm and easy to talk to she was. She took the time to explain everything clearly, answered all my questions and made what could have been a clinical experience feel relaxed and genuinely enjoyable. It’s rare to come away from a health appointment actually smiling! Ava is a real asset to Bluecrest — thank you so much for looking after me so well.

25 June 2026
Unprompted review
Bluecrest Wellness logo

Reply from Bluecrest Wellness

Good Afternoon,

Thank you for your wonderful and thoughtful feedback. We are delighted to hear that you had such a positive experience with Eva, and that her professional, knowledgeable and supportive approach made such a difference to your appointment.

We are so pleased to hear that that she helped create a relaxed and comfortable environment, taking the time to explain everything clearly and answer your questions in a way that felt personal and reassuring.
We will be sure to share your kind comments

Kind Regards,
Rob

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Excellent knowledge and assistance and great communication.

27 June 2026
Unprompted review
Bluecrest Wellness logo

Reply from Bluecrest Wellness

Good Afternoon,
Thank you for your kind feedback. We are delighted to hear that you found the service fantastic, and that the knowledge, support and communication provided met your expectations.
Kind Regards,
Rob

Rated 5 out of 5 stars

What a lovely experience with Ruth

What a lovely experience with Ruth, She was very professional and made me feel at ease. A lovely interaction to start the day. Keep up the good work!

27 June 2026
Unprompted review
Bluecrest Wellness logo

Reply from Bluecrest Wellness

Good Afternoon,
Thank you for your kind feedback. We are delighted to hear that you had such a positive experience with Ruth, and that her professional and friendly approach helped you feel at ease.
It is wonderful to know that your appointment was such a pleasant start to your day, and we truly appreciate your encouragement.
Kind Regards,
Rob

Rated 5 out of 5 stars

Ruth was very friendly and helpful

Ruth was very friendly and helpful. The whole expiriance has been great.

26 June 2026
Unprompted review
Bluecrest Wellness logo

Reply from Bluecrest Wellness

Good Afternoon,
Thank you for your kind feedback. We are delighted to hear that Ruth made such a positive impression and that you found her friendly and helpful throughout your appointment.
It is wonderful to know that you had a great experience overall.
Kind Regards,
Rob

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