Bluegate Mortgages Reviews 48

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I had a really good experience with Oliver at Bluegate Mortgages. As a first-time buyer, everything felt a bit overwhelming, but he made the whole process much easier. He was always quick to repl... See more

Rated 5 out of 5 stars

I was originally recommended to Kim through the Shared Ownership Help Group on Facebook. Kim has gone above and beyond to help me secure my mortgage offer. She is very kind & friendly but most importa... See more

Rated 5 out of 5 stars

This is the second time Kim has done our remortgage and both times she has gone above and beyond to help us and make sure everything goes smoothly she’s very helpful and extremely knowledgeable and pr... See more

Rated 5 out of 5 stars

We wouldn’t have been able to do this without Kim we previously gave up but Kim makes the whole process easy, Kim goes above and beyond throughout the whole mortgage application. Kim was always availa... See more

Company replied

Company details

  1. Mortgage broker
  2. Insurance broker

Written by the company

We have over 18 year’s experience within financial services, both banking & estate agency backgrounds we have the knowledge and expertise to help you with your Mortgage & Protection needs from knowing the lender requirements to the full house buying process. If you’re a first time buyer, home mover, new or existing landlord or to protect yourself & your family should the worst happen then we are here to help find the most suitable product to meet your needs. We will guide & support you throughout from finding your dream home right through to the day you receive the keys, keeping it as stress free as possible.


Contact info

4.8

Excellent

TrustScore 5 out of 5

48 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had a really good experience with…

I had a really good experience with Oliver at Bluegate Mortgages. As a first-time buyer, everything felt a bit overwhelming, but he made the whole process much easier.

He was always quick to reply, really helpful, and explained things in a way that actually made sense. He’s got a positive, easy-going approach that made me feel comfortable throughout.

Would definitely recommend him if you’re looking for a mortgage broker. Thank you so much!!

31 March 2026
Unprompted review
Rated 5 out of 5 stars

I found Bluegate Mortgages through a…

I found Bluegate Mortgages through a shared ownership Facebook group and was introduced to Oliver Wheatley.

Oliver was fantastic to work with — always quick to respond, happy to answer my questions, and very helpful in finding the right mortgage options for me.

I wouldn’t hesitate to work with Oliver again when it’s time to remortgage and would highly recommend him to anyone looking for a mortgage broker.

9 March 2026
Unprompted review
Rated 5 out of 5 stars

I cannot recommend enough!

I was originally recommended to Kim through the Shared Ownership Help Group on Facebook. Kim has gone above and beyond to help me secure my mortgage offer. She is very kind & friendly but most importantly brilliant at her job. I never even thought it would be possible for me to get a mortgage as I have a chronic condition and am unable to work, but this wasn't a problem at all. I cannot thank Kim enough as this mortgage will allow me to move forwards with my life and gain back more independence. I cannot recommend her enough!

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Oliver Wheatley has been amazing from…

Oliver Wheatley has been amazing from start till end amazing communication always and kept us moving as fast as he could amazing person and amazing company Oliver is a gem to the company and I assure anyone he will help you through the whole process amazing skills and amazing help all the way was also very responsive can not express how much he will help and go put his way very very happy with the service of Oliver Wheatley thanks.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Friendly, honest and extremely helpful.

Approached via Facebook and had a reply straight away from Kim Powell who directed me to Oliver from the initial phone conversation Oliver was very friendly and helpful. No question was ever too much for him to answer. Oliver is highly effective and sorted out everything in super speed! Oliver was helpful with additional covers we wanted (home insurance protections etc) always taking his time to explain everything to us, for us to make the best decision for us. Oliver’s support throughout the whole progress was unwavering. We are forever grateful and will be going back when our term is nearly complete! Many thanks.

18 December 2025
Unprompted review
Rated 5 out of 5 stars

The best out there

This is the second time Kim has done our remortgage and both times she has gone above and beyond to help us and make sure everything goes smoothly she’s very helpful and extremely knowledgeable and professional wouldn’t go anywhere else and highly recommend Kim every time ! Basically the only mortgage broker anyone needs .

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

The least stressful part of the whole moving house experience was getting our mortgage from Ollie. He made the process really easy, from us sending all our info to him explaining each option and getting us the right mortgage.

Would definitely recommend to anyone.

29 September 2025
Unprompted review
Rated 5 out of 5 stars

Oliver is the just the best

Oliver is the best, we can’t thank him enough.
He went above and beyond to secure a mortgage for us. He made the experience stress free for us. If it wasn’t for him we wouldn’t have been in our new home. I can highly recommend him to anyone looking for a mortgage advisor Oliver is the best person for the job.

4 April 2025
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

Laura from Bluegate Mortgages has been absolutely incredible from start to finish. I cannot fault anything, I will 100% be recommending Laura to anyone looking to get a mortgage / re mortgage. I am so grateful for all of the hard work and dedication from Laura throughout the whole process.

13 June 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Mortgage Broker - Above and Beyond Service!

Outstanding Mortgage Broker – Above and Beyond Service! ⭐️⭐️⭐️⭐️⭐️

Laura has been absolutely incredible throughout the entire mortgage process for me and my partner, Chloe. We faced a few hurdles—including adverse credit and being in a probation period—but Laura never gave up on us. She worked tirelessly to get us a Decision in Principle and then secured a mortgage offer with excellent rates.

What truly sets Laura apart is her commitment. She answered our calls and texts very quickly, even outside of “normal” working hours, and dealt with any issues straight away. She didn’t just help with the mortgage—she guided us through putting in an offer, recommended a fantastic solicitor, gave advice on life insurance, and even helped us with survey questions.

Laura’s knowledge, support, and dedication have been invaluable. We couldn’t have done this without her and genuinely can’t recommend her highly enough. If you’re looking for a broker who truly cares and delivers 5-star service, Laura is the one to trust!

5 June 2025
Unprompted review
Rated 5 out of 5 stars

Huge thanks to Kim Powell

Huge thanks to Kim Powell for making my mortgage process so easy and smooth! She was always quick to respond to my questions, super helpful, and never pushy. Kim went above and beyond to make sure everything was clear and stress-free. I’m really grateful for her support—couldn’t have done it without her! Thanks again, we’ll definitely recommend Kim to anyone looking for a fantastic mortgage broker!

31 March 2025
Unprompted review
Rated 5 out of 5 stars

The best Mortgage broker

If you need a mortgage broker then look no further. Kim at Bluegate Mortgages is not only a true professional, but is very patient and understanding. Nothing was ever to much trouble. I can not thank Kim enough for everything she has done for us in securing our remortgage. Before I found Kim, I had an awful experience with another broker and had given up hope until she said she believed she could help us!
We’re extremely grateful for all your help and expertise, and can never thank you enough for all your efforts.
So if anybody needs a mortgage broker then be sure to contact Kim at Bluegate.

10 February 2025
Unprompted review
Bluegate Mortgages logo

Reply from Bluegate Mortgages

Thank you very much!

Rated 5 out of 5 stars

Kim Powell is just the best mortgage advisor!

I can not thank Kim Powell enough. She went above and beyond, nothing was too much trouble. Day or night. If it wasn’t for Kim, I wouldn’t be in my new house now.
She’s just amazing, knowledgeable and will be forever thankful to her.

9 December 2024
Unprompted review
Bluegate Mortgages logo

Reply from Bluegate Mortgages

Thank you for the lovely review

Rated 5 out of 5 stars

100 % recommended

Kim Powell was briliant from start to the end of whole mortgage process and help me to have my new house.

21 November 2024
Unprompted review
Bluegate Mortgages logo

Reply from Bluegate Mortgages

Thank you very much!

Rated 5 out of 5 stars

Absolute Star

Kim was absolutely amazing from start to finish. Experienced, insightful and went truly above and beyond for us. We’ll be back!

2 October 2024
Unprompted review
Bluegate Mortgages logo

Reply from Bluegate Mortgages

Thank you very much!

Rated 5 out of 5 stars

** Not all hero's wear capes **

** Not all hero's wear capes ** Kim Powell you are heaven sent. My real life shero. Today after a long 8wk battle, I finally got my mortgage offer. Kim has been by my side since November 23 in this long drawn out battle. The plot that I applied for was originally advertised at a 35% share. Kim calculated my figures for me, invested her time, be it evening/weekends/early mornings, even whilst on holiday, to advise and support me. I couldn't meet affordability. The HA wouldn't budge. The same house was readvertised at a 25% share in January 24. I was number 21 and offered to apply in April. I couldn't understand why everyone else before me had failed affordability. Now I know why. Stressful is an understatement. Fast forward to today. Mortgage offer finally received. It's been a long drawn out battle. If you're looking for a knowledgeable, patient and understanding mortgage advisor, prepared to fight for you, then I cannot recommend this lady enough. If it wasn't for Kim, I wouldn't be able to provide a secure home for my children. Single parent of 2, who had no prior knowledge or experience of shared ownership or of obtaining a mortgage. Thank you Kim, for everything.

7 July 2024
Unprompted review
Bluegate Mortgages logo

Reply from Bluegate Mortgages

Thank you for the lovely review!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look