Blueland Reviews 

832
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 105 reviews, reviewers had a great experience with this company. Customers frequently praise the eco-friendly packaging and find the cleaning tablets remarkably effective, affordable, and pleasant smelling. People deeply appreciate the convenient refill system, which makes it remarkably easy to reduce plastic waste and maintain a clean home. However, some customers also noted that certain spray bottles and soap dispensers break easily or fail to function properly after a short period of use. Furthermore, a few reviewers experienced issues with specific cleaning tablets failing to dissolve completely during shorter wash cycles or leaving unwanted residues. Others mentioned occasional difficulties with customer support responsiveness when trying to resolve account or order problems.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting effective cleaning performance and... See more

Quality

People report positive experiences with quality, noting that the items perform exceptionally well and clean... See more

Customer service

Consumers find customer service to be exceptionally positive, describing representatives as respectful,... See more

Order

Customers had ambiguous experiences with order processes, noting both convenient website navigation and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the products are... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have used the laundry tabs, Oxy, dishwasher tabs, dish soap powder, toilet tabs, glass/window cleaner, bathroom cleaner & all purpose cleaner. I am very pleased with the results & scents of every it... See more

Company replied

Rated 4 out of 5 stars

So far, pretty good! The laundry tablets need to be dissolved prior to being used, as I have found that pieces of tablet will be left behind if I don't. The hand soap tablets don't really lather lon... See more

Company replied

Rated 4 out of 5 stars

I purchased from Blueland on recommendation from a friend who also wants to help save our planet. After using several products I bought a starter set for my granddaughter for Christmas. She really lik... See more

Company replied

Rated 4 out of 5 stars

I absolutely love the idea of going plastic free. So, I'm here to try integrating as many products as possible. So far, the foaming hand soap tablets, dishwasher tablets, and toilet bowl cleaners are... See more

Company replied


Company details

  1. Cleaning products supplier

Information provided by various external sources

Blueland is reimagining everyday products to save you money and space, without any plastic waste.


Contact info

4.2

Great

TrustScore 4 out of 5

832 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 57% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(832)

96 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Be careful of scent!

I really love all the products I have ordered from Blueland. I don’t remember there being scented laundry tablets when I made my first order and just ordered a big bag of spring scent refills by mistake. The scent is way too strong and I can’t use it. I just wasted a lot of money. Be careful which scent you order. I wish I could return it but I already opened the package before I realized it.

24 May 2025
Unprompted review
Blueland logo

Reply from Blueland

Hi Carole,

Thanks for sharing your thoughts with us! We're sorry to hear you aren't loving the scent of our Laundry tablets and we're happy to make it right. We offer free returns within the U.S., within 100 days and you can return open products! To get started, just head to the Returns & Exchanges section at the bottom of our site!

Best,
The Blueland Team

Rated 1 out of 5 stars

Terrible customer service

They auto renewed me without an email confirmation (and usually they always send one a few days in advance ) this is a scam do not ever get on auto ship - I immediately emailed them to cancel the order and NO RESPONSE conveniently for an entire week. Bad chemical smells in their product for being “clean” way better clean companies with good service. Super disappointed.

22 May 2025
Unprompted review
Blueland logo

Reply from Blueland

Hi Kathryn,

Thanks for taking the time to share your thoughts with us!

We'd like to confirm that we do send a reminder email 3 days prior to autoship orders processing. You can also expect a reply via email within 5 business days! Thanks again for your patience and please let us know if there's anything else we can do to make this right.

Best,
The Blueland Team

Rated 5 out of 5 stars

Purchased 3 Products

I am using the products and have had a good experience. I purchased the laundry tabs, toilet tabs and dishwasher tabs. The products took 2 weeks to be delivered.

17 April 2025
Unprompted review
Blueland logo

Reply from Blueland

Hi Pat,

Thanks for sharing this with us! We're so happy you're loving your Blueland!

Best,
The Blueland Team

Rated 2 out of 5 stars

Customer service is non existent

Customer service is non existent. My order was delayed and took an extra week. No response from customer service regarding this. I had to buy dishwasher and hand soap elsewhere because it ran out. I thought ordering a week ahead of time would be enough. Also, their foaming hand soap pumps are terrible. They last through one fill. Then when you refill the soap they no longer work. Make it make sense! I can use a Bath and Body works plastic pump over and over again, so I’m not sure why these are such a problem? Also, I contacted customer service about this as well and haven’t heard anything..

20 May 2025
Unprompted review
Blueland logo

Reply from Blueland

Hi Lori,

Thanks for sharing your experience with us - we're very sorry to hear that! You can expect a reply from our team within 5 business days and we greatly appreciate your patience.

Best,
The Blueland Team

Rated 1 out of 5 stars

No customer service

The customer service is the worst. I moved and needed to cancel an autoship. No easy way on the website--they deliberately make it very difficult-- but I emailed and texted several times. Auto response that they're busy and it might take 3 - 5 days to get back to me. Then, no response at all except that they shipped the order anyway to my old address and charged me.

16 May 2025
Unprompted review
Blueland logo

Reply from Blueland

Hi Sue,

We're so sorry to hear this! We're happy to share that you can manage your autoship orders at any time; check out our FAQs page for more info!

We also do apologize for the delay in hearing back from our team. We do hope to assist you as soon as we can and greatly appreciate your patience in the meantime!

Best,
The Blueland Team

Rated 1 out of 5 stars

Customer Service is a Nightmare

I bought the dishwasher and laundry starter kits.
The laundry container was damaged and I reached out to them. They sent an email asking for more information, but then ignored the email reply. A follow up email was also ignored. No phone number on their website. It is like doing business with a brick wall.

While I liked the dishwasher tabs, I will not do business with them again because of the customer (dis)service department. Have cancelled my auto-ship orders.

14 May 2025
Unprompted review
Blueland logo

Reply from Blueland

Hi Kate,

Thanks for sharing this with us. We're so sorry to hear you haven't heard back from our team - this definitely isn't the ideal experience we'd like for our customers!

That said, you can typically expect a reply within 5 business days, from the time of your last message. We greatly appreciate your patience and look forward to assisting you soon!

Best,
The Blueland Team

Rated 5 out of 5 stars

One little dishwasher tablet is so…

One little dishwasher tablet is so powerful! They are convenient and clean dishes better than anything else that I’ve tried and with no waste or plastic!

1 May 2025
Unprompted review
Blueland logo

Reply from Blueland

Hi Suanne,

Thanks for making the switch! We're so happy to hear you're loving the Dishwasher tablets!

Best,
The Blueland Team

Rated 5 out of 5 stars

Cleans better than cascade

I got tired of the super thick single use plastic container the dishwasher pods from Costco come in, just so much unnecessary single use plastic. Got an ad for blueland and gave it a try. I was alternating between blueland and cascade (trying to use up the remaining pods I had) and came to find blueland cleans dishes better. I’m firmly converted. Just ordered the laundry pods to see how those do.

7 May 2025
Unprompted review
Blueland logo

Reply from Blueland

Hi Shawn,

Thanks so much for making the switch! We're excited to hear how much you love the Laundry tablets, too!

Best,
The Blueland Team

Rated 4 out of 5 stars

Great product except for the one plastic component!

I love everything about this company EXCEPT for the fact that the only plastic involved - the hand soap pumps - does not last and has to be replaced often! I have had to get new plastic hand soap pumps THREE times in the past 2 years. And since it's a metal spring/plastic combo, there's no way to recycle it. Please figure out a better product for the soap pump so that we don't have to keep going through unrecyclable plastic!!

7 May 2025
Unprompted review
Blueland logo

Reply from Blueland

Hi Jen,

Thanks for sharing your thoughts with us and we'll be sure to pass your feedback along to our product development team for review!

In the meantime, we're happy to share that our Hand Soap pumps can be recycled curbside via single-stream recycling. If you do experience any issues in the future, please send us an email to help@blueland.com and we're happy to make it right. Thank you!

Best,
The Blueland Team

Rated 1 out of 5 stars

Do NOT buy from Blueland unless you want to get ripped off

The Blueland ethos is great...but their customer service is so awful that I question if they really make "clean" products. I mean they are basically stealing from me right now. I had to call my credit card to deny charges b/c they NEVER respond to customer service inquiries. I saw the CEO on GMA recently and I want to laugh...what a pile of crap! Oh and mysteriously I was being sent products from them from Amazon! I never use Amazon to buy their stuff!! Thankfully Amazon has decent customer service and deleted the delivery!

30 April 2025
Unprompted review
Blueland logo

Reply from Blueland

Hi Anita,

Thanks for sharing your experience with us. It looks like you have an open message with our customer service team and we look forward to making this right for you as soon as we can. Thank you!

Best,
The Blueland Team

Rated 2 out of 5 stars

Blueland provides terrible customer service

Blueland products are good. Their customer service is abysmal. I placed my first order after receiving products as a gift and Blueland charged me for the whole order, shipping list indicates order should be complete, however only half of the product was sent and delivered.

I have been attempting to contact the company for 3 business days with absolutely no response. There is no phone number and no chat. The only option is to email or text and pray for a response. Thus far, I have had no response. I am giving them 24 more hours before I dispute the charge and never ordering from them again. I am beyond disappointed. In this day and age, it should not be this difficult to receive a response. Buyer beware. Product is good. Customer service is poor.

25 April 2025
Unprompted review
Blueland logo

Reply from Blueland

Hi Gretchen,

Thanks for sharing your experience with us!

We do apologize for the delay! As we're still a small team, we kindly ask that you allow 3-5 business days, from the time of your last message, to hear back from our team. We understand that sometimes issues are time-sensitive and we do hope to offer additional contact options in the future. Thanks for your patience!

Best,
The Blueland Team

Rated 5 out of 5 stars

I am enjoying each of the Blueland…

I am enjoying each of the Blueland products. Dishwasher disks do a great job, love the dish soap powder, I use the toilet bowl disks more often than my old cleaner but I like them, all purpose cleaner and bathroom cleaner do a great job, hand soap works well and the one product I like the most is the window cleaner.

29 April 2025
Unprompted review
Blueland logo

Reply from Blueland

Hi Gloria,

Thanks for taking the time to share the love - we're so happy to hear you're enjoying your Blueland!

Best,
The Blueland Team

Rated 2 out of 5 stars

For the price you’d think that the customer care would be much more impressive

For the price you’d think that the service would be better. Shipping was delayed for a very long time and there was no explanation nor any effort made to rectify the extreme delay.

17 April 2025
Unprompted review
Blueland logo

Reply from Blueland

Hi Taylor,

Thanks for your review! We're so sorry to hear that. We'd love the chance to make this right, if you could kindly send us a message at help@blueland.com. Thanks!

Best,
The Blueland Team

Rated 5 out of 5 stars

I love the blueland products

I love the blueland products. I use the hand soaps, the dish soap powder, and the toilet tabs. I switched because I want to do everything I can to remove plastic waste from the planet because such a small percentage actually gets recycled. I’ve been using the hand soaps for years and find it’s the best plastic free and environmental option out there. The pumps do lose their power after a year or so, but I would rather replace that semi-regularly than switch to a plastic bottle with a product inside that does damage to the planet forever. The powder dish soap is fantastic - it cleans really well, cuts through grease, and what goes down the drain won’t pollute the water - most of what you get in the grocery store can’t be removed from waste water. Finally, the toilet tabs clean very well and my husband’s butt is DISGUSTING. The absolute squalor these tabs have seen as a result of this man’s caloric intake is remarkable. Somehow these lemon scented circles cut through the squirts and can break down in-water poo smears. It’s a seriously tough little tab. Try it out for your man’s butt expulsions today!

20 April 2025
Unprompted review
Blueland logo

Reply from Blueland

Hi Katie,

Thanks for sharing your thoughts with us. We're so happy to have you on board!

Best,
The Blueland Team

Rated 5 out of 5 stars

Works well and high quality bottle

Exactly as expected. Amazing the foaming soap can come from such a small pellet. The Blueland soap bottle is very high quality and works well.

2 April 2025
Unprompted review
Blueland logo

Reply from Blueland

Hi Jennifer,

Thanks so much for supporting our product and mission - we greatly appreciate it!

Best,
The Blueland Team

Rated 1 out of 5 stars

This is just a review of the hand-soap

Thisbis just a review of the handsoap. Their dush and laundry soap tablets are EXCELLENT. Complete opposite for the hand soap. It does not foam well, therefore the foam comes out as water. Soap is drying to the hands. The partial trick is using two tablets. Which now is not economical. The glass containers ate very nice…hopefully they will work with another brand until Blueland changes the recipe.

19 April 2025
Unprompted review
Blueland logo

Reply from Blueland

Hi there,

Thanks for sharing this with us. We'd love to provide a tip that may correct the issue with your Hand Soap!

Try giving the pump 10 to 15 full pumps—this usually gets things back in working order! However, if you are still having trouble, please send us a message to help@blueland.com and we'd be happy to see what we can do!

Best,
The Blueland Team

Rated 5 out of 5 stars

Clean cleaning products with no plastic

I found the Blueland products on the big online vendor. I decided to see if I could buy directly from their website. It was completely successful. The shipping time was reasonable. I need to order soon enough before I ran out., Other products made my skin burn - even the ones that were supposed to be ok. Blueland has NEVER caused irritation. And NO plastic. I often use 2 tablets. Light loads do well with 1. Convenience is certainly nice, but the eco features are what convinced me to try Blueland products. They prove that good is possible.

13 October 2024
Unprompted review
Blueland logo

Reply from Blueland

Hi Barbara,

Thanks for sharing your experience with us - we're thrilled you're loving your Blueland! We greatly appreciate you supporting our mission!

Best,
The Blueland Team

Rated 5 out of 5 stars

blueland dishwasher…

I've been using blueland dishwasher tablets for nearly a year now. They do a fantastic job on my dishes. We are going plastic free and blueland has made that so much easier plus it's a dependable, quality product. Highly recommend!

9 April 2025
Unprompted review
Blueland logo

Reply from Blueland

Hi Sarah,

We're so happy you switched to our Dishwasher tablets! Thanks for your support!

Best,
The Blueland Team

Rated 5 out of 5 stars

Absolutely love the products

Absolutely love the dishwasher tablets! So much better than the plastic pods I was using. Also love the laundry soap and brighter. Both are doing a great job of cleaning our clothes and love the smell.

8 April 2025
Unprompted review
Blueland logo

Reply from Blueland

Hi Stephanie,

Thanks for making the switch to Blueland! We're excited to hear how much you're loving your Dishwasher and Laundry tablets!

Best,
The Blueland Team

Rated 1 out of 5 stars

I was really looking forward to using…

I was really looking forward to using these products… Especially after my sister and best friend recommended them.
I placed an order and made it a subscription.

I didn't receive my complete order.
I didn't receive the correct items for my order.

I reached out to customer service and didn't hear anything
I reached back out to customer service and tried to do a chat, and finally heard from someone
That someone from blueland assured me they would make the order right.

I thanked them for their time and told them I looked forward to receiving the correct products and using them.
And then nothing…

No additional email.
No response to my email
Nothing.

I canceled my subscription.
I'm not even going to use the wrong products they sent me.

I don't remember the last time I was treated with such disregard by a customer service team.

24 March 2025
Unprompted review
Blueland logo

Reply from Blueland

Hi Melinda,

Thanks for taking the time to share this with us - we sincerely apologize for the delay in hearing back from our team! You can typically expect a reply within 5 business days from the time of your last message.

If your last reply was outside of this window, we kindly ask that you send us a follow-up so we can further assist you!

Best,
The Blueland Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look