Blue Puffin Stays Reviews 

146
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the fantastic locations that make exploring nearby regional attractions exceptionally easy and convenient. Visitors consistently describe the accommodations as spotlessly clean, beautifully decorated, and fully equipped with everything needed for a cozy retreat. Guests also appreciate the attentive hosts who provide prompt communication and thoughtful touches upon arrival. However, some reviewers were not happy with certain property features, mentioning narrow staircases, limited clothing storage space, or compact en-suite bathrooms. A few guests also noted occasional external noise from busy nearby roads or minor challenges with local street parking availability.

What people talk about most

Location

Reviewers highlight positive aspects of location, frequently praising the proximity to local shops, scenic... See more

Facilities

Consumers find facilities to be positive, highlighting clean, well-equipped kitchens and lovely outdoor... See more

Staff

Customers consistently note positive experiences with staff, describing the team as friendly, helpful,... See more

Quality

Reviewers express general satisfaction regarding the quality, frequently praising the comfortable beds and... See more

Customer service

Customers had positive experiences with customer service, noting great communication and prompt attention... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We stayed at the 4 bedroom house in Farnwarth, we were a large group and the place was perfect for us. Plenty of space, clean, nicely decorated and very comfortable. Location was great for exploring s... See more

Company replied

Rated 5 out of 5 stars

Lovely stay in Tide Cottage, Southsea. Blue Puffin were great. We had booked another cottage with them, but there was a maintenance issue before our trip so they offered Tide Cottage instead. They... See more

Company replied

Rated 5 out of 5 stars

I cannot thank the team at Blue Puffin enough for their incredible kindness. Due to a family bereavement, I had to reschedule my stay at the very last minute. Despite the short notice, they were remar... See more

Company replied

Rated 5 out of 5 stars

The house was beautifully decorated and presented. It has so much space and ideal for larger families. The garden is a lovely size too. The location is good for local shops and also access to Souhsea... See more

Company replied


Company details

  1. Serviced Accommodation
  2. also in
  3. Apartment Letting Agency
  4. Furnished Apartment Building
  5. Holiday accommodation service
  6. Lodging

Written by the company

Luxury Short & Long Stay Serviced Accommodation provider in Hampshire and the Cotswolds. Providing high end quality fully furnished properties, fully equipped and beautiful interiors. Perfect for business trips, corporate and relocation. All our properties are in convenient and great locations and are pet friendly.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

146 reviews

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No recent history of asking for reviews

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4.6

All reviews

(146)

36 reviews in the last 12 months

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Rated 5 out of 5 stars

Lovely flat

Lovely flat! Exactly what I needed for my stay in Southampton. The hosts were super speedy in their responses. I recommend and will definitely stay again should I be back in the area.

2 February 2026
Unprompted review
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Reply from Blue Puffin Stays

Thank you so much for your kind words! We are delighted to hear that you had a wonderful stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back for another fantastic experience in the future. --Lee - Blue Puffin Stays

Rated 5 out of 5 stars

Large house

Large house, lots of space and very comfortable and in a good location for the surrounding area

19 January 2026
Unprompted review
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Reply from Blue Puffin Stays

Thank you for your lovely review, Gavin! We’re glad to hear the property and location worked so well for you and hope to welcome you back soon. - Zee of Blue Puffin Stays Team

Rated 5 out of 5 stars

I stayed in this property over the…

I stayed in this property over the Christmas period and hosted Christmas here. I absolutely loved staying in the house and it had everything I needed not only for a comfortable stay but to host. I had my dog with me and the house was great, there is a park around the corner that was very convenient to take her to.

Check in was easy and they had left a bottle of mulled wine and some Christmas sweet treats out for us which was a lovely touch. The bed I thought was really comfortable so that was a nice bonus.

I would recommended this house if you are staying in Southampton and I would definitely stay there again!

24 December 2025
Unprompted review
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Reply from Blue Puffin Stays

Thank you so much for your lovely review, Lauren, we’re absolutely delighted to hear how much you enjoyed your stay, especially over the Christmas period. It’s wonderful to know the house worked so well for hosting and that you felt comfortable throughout your time with us.

We’re also really pleased the little festive touches were appreciated, and that the nearby park made things easy for your dog, it’s always great when four-legged guests are just as happy!

Thank you for your recommendation; it truly means a lot to us. We’d be delighted to welcome you back again whenever you’re visiting Southampton. -Lee from Blue Puffin Stays Team

Rated 5 out of 5 stars

Great location and well presented throughout

We stayed at the 3 bedroom property in Cowes over New Year and had a lovely experience. We found the house to be extremely well presented throughout. It was clean, comfortable and well maintained and we appreciated how warm and cosy it was during the winter weather. The property felt well equipped and offered good value for money for the location and quality of accommodation.

The layout worked well for our stay, although its worth noting that the house had quite a few stairs with each room being on top of each other - except 1 room off the lounge. In addition, the entrance and the staircase leading to the top bedroom are quite narrow and steep, which could be a little challenging for guests with mobility issues or lots of luggage.

That said, these points didn't take away from our overall experience. We enjoyed our time there and would happily recommend the property to others looking for a comfortable, well located and well presented house to stay in Cowes.

2 January 2026
Unprompted review
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Reply from Blue Puffin Stays

Thank you so much for your thoughtful and detailed review, Katheryn . We’re really pleased to hear you had such a lovely stay with us over New Year and that you found the house warm, comfortable, and well presented — especially during the winter weather.

We also appreciate you highlighting the layout and stair configuration. That’s very helpful context for future guests, and we’re glad to hear it didn’t detract from your overall experience.

Thank you for your recommendation — it truly means a lot to our team. We’d be delighted to welcome you back to Cowes anytime in the future.-Lee from Blue Puffin Stays

Rated 5 out of 5 stars

Well looked after by this company

Well looked after by this company. Great communication and prompt attention. Courteous and helpful.

2 November 2025
Unprompted review
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Reply from Blue Puffin Stays

We are delighted to know that you had a wonderful stay with us, Christopher and Anna! Your satisfaction is our ultimate reward, and we're grateful for your kind words. Thank you for choosing us, and we can't wait to welcome you back for another exceptional experience.-Lee from Blue Puffin Stays

Rated 4 out of 5 stars

The house is nice and clean

The house is nice and clean. Beds were comfortable.

31 December 2025
Unprompted review
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Reply from Blue Puffin Stays

Thank you for your kind words Allan! We are thrilled to know that you had a fantastic stay with us. Your positive feedback motivates us to continue delivering exceptional hospitality. We can't wait to have the pleasure of hosting you again soon.-Lee from Blue Puffin Stays

Rated 5 out of 5 stars

Great property close to City centre

Property was great, very clean, nicely decorated and all the facilities you need.

28 November 2025
Unprompted review
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Reply from Blue Puffin Stays

Thank you for your glowing review, Julian! We are thrilled to hear that you enjoyed every aspect of your stay. Our team takes great pride in providing exceptional service, and your feedback is deeply appreciated. We look forward to hosting you again soon.-Lee from Blue Puffin Stays

Rated 5 out of 5 stars

The hosts were great and responded well…

The hosts were great and responded well quickly during the whole check in process.
The house is a 3 bedroomed mid terrace house in the middle of Southsea. Great location for beach, bars, coffee shops, and a Waitrose within 50 meters made shopping really easy. The owners gave us a free parking pass so we could park right outside the house. Parking is first come first served but we never had a problem. One day we missed the parking outside the house but we parked about 20 meters away so no problem.
he house is nice and cosy with a smart TV in the lounge. Kitchen was fully equipped and we even had a coffee maker which was really easy to use. Upstairs was 3 double bedrooms. One of them was an en-suite. The en suite was modern but a bit small. But fine as an ensuite. However most of the time it was just the 2 of us so we used the downstairs bathroom which was much bigger and had eveythignin it. There was a utility room which had washing machine and tumble dryer combined. All in all it was a lovely 6 days in the house and was a perfect location for us to see our son who loves in portsmouth.

21 November 2025
Unprompted review
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Reply from Blue Puffin Stays

Thank you so much for taking the time to leave such a thoughtful review, Kurt, we’re really pleased to hear you enjoyed your stay.

It’s great to know the location worked perfectly for visiting your son, and that the house, amenities, and parking arrangements all suited your needs throughout the week. We’re glad the kitchen, coffee machine, and utility room were useful, and that you found the place cosy and comfortable.

Your feedback about the ensuite size is appreciated as well, always helpful for future guests to be aware, and it’s lovely to hear the main bathroom worked well for you both.

We truly appreciate your kind words about our communication and hosting. It was a pleasure looking after you, and we’d be delighted to welcome you back on your next trip to Portsmouth. -Lee from Blue Puffin Stays

Rated 5 out of 5 stars

Great service

We had two weeks in one of their properties near Cirencester, and we were well looked after. The loft conversion flat was well equipped and certainly cosy. The kitchen was easy to use for cooking meals, and two good sized bedrooms and a big living room, all carpeted throughout. In our third day we noticed that the water temperature of the walk-in shower was only lukewarm. Immediately, a workman came to check it out. He determined a new shower unit was needed, it was ordered and next day fitted. Now, that is good service!

They are certainly attentive and polite, v good service. I would stay again at one of their properties.

18 November 2025
Unprompted review
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Reply from Blue Puffin Stays

Thank you so much for sharing your experience, Craig we’re truly grateful for your kind words. It’s wonderful to hear that your two-week stay in our Cirencester loft apartment was comfortable and that you found the space cosy, well-equipped, and easy to settle into.

I’m especially glad that our team were able to resolve the shower issue quickly for you. We always aim to act promptly when something isn’t quite right, so your acknowledgement of that means a lot.

Your comments about our service being attentive and polite are genuinely appreciated by the whole team. It was a pleasure looking after you, and we’d be delighted to welcome you back to any of our properties in the future. -Lee from Blue Puffin Stays

Rated 5 out of 5 stars

The house was beautifully decorated and…

The house was beautifully decorated and presented. It has so much space and ideal for larger families. The garden is a lovely size too. The location is good for local shops and also access to Souhsea and other places of interest. Blue Puffin answered all our questions promptly prior to our stay and were in contact during the first few days to check if we needed anything within the property to make our stay more comfortable and came out of their way to provide us with a spare set of keys.

3 November 2025
Unprompted review
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Reply from Blue Puffin Stays

Thank you so much for your lovely review, Kerry. We’re really pleased to hear that you enjoyed the house, the space, and the garden, it’s wonderful to know it suited your family so well.

It was a pleasure assisting you before and during your stay, and we’re glad the spare keys and check-ins were helpful. Your kind words truly mean a lot to the whole team.

Wishing you and your family all the very best, and we hope to welcome you back again in the future. -The Blue Puffin Stays Team

Rated 5 out of 5 stars

Great 4 bed house great location

We stayed at the 4 bedroom house in Farnwarth, we were a large group and the place was perfect for us. Plenty of space, clean, nicely decorated and very comfortable. Location was great for exploring surrounding areas, we visited the peak district, yorkshire dales and the lake district all within an hours drive from the location. Plenty of supermarkets nearby and was great being so close to manchester. Hosts were very responsive. Would definitely recommend.

18 October 2025
Unprompted review
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Reply from Blue Puffin Stays

Thank you for sharing your positive experience with us, Heba! We're delighted to know that you enjoyed every aspect of your stay. Our team strives to deliver exceptional hospitality, and it's gratifying to receive your appreciation. We can't wait to welcome you back for another memorable stay. -Lee from Blue Puffin Stays

Rated 5 out of 5 stars

Lovely stay in Tide Cottage

Lovely stay in Tide Cottage, Southsea. Blue Puffin were great. We had booked another cottage with them, but there was a maintenance issue before our trip so they offered Tide Cottage instead. They kept us informed and it wasn’t a problem. I had a query re parking permits which they responded to on the Saturday which I wasn't expecting. We would definitely book with them again. Thanks

7 November 2025
Unprompted review
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Reply from Blue Puffin Stays

Thank you for your kind compliments, Becky! We are delighted to have been a part of your enjoyable stay. Your satisfaction is our top priority, and we're grateful for your recognition. We can't wait to welcome you back for another wonderful experience.-Lee from Blue Puffin Stays

Rated 5 out of 5 stars

Great customer service

The communication and customer service from Blue Puffin has been great, before, during and after our stay. We didn't have any problems, but they were attentive and helpful at all times.

29 October 2025
Unprompted review
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Reply from Blue Puffin Stays

Thank you so much for your kind words, Ian. We're delighted to hear that you had a smooth experience and felt supported throughout your stay. Our team always aims to provide excellent service and clear communication, so it’s wonderful to know that came through. Thank you again for staying with us. Zee from Blue Puffin Stays Team

Rated 5 out of 5 stars

Very good position premises well

Very good position premises well
equipped clean and comfortable

31 October 2025
Unprompted review
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Reply from Blue Puffin Stays

Thank you so much for your wonderful review, Chris, we’re really pleased to hear you had such a comfortable and positive stay. It’s great to know the home suited your needs for work and that communication with our team made things easy. We truly appreciate your kind words about the cleanliness and comfort of the property, and we’d be delighted to welcome you back anytime, hopefully for a longer stay next time! -Lee from Blue Puffin Stays

Rated 5 out of 5 stars

Great hosts

Great hosts, had a very clean and tidy house for us to use. Always easy to contact and very helpful hosts. Would highly recommend blue puffin stays and will definitely use them again.

25 October 2025
Unprompted review
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Reply from Blue Puffin Stays

Thank you so much for your wonderful feedback, Stephen. We’re thrilled to hear that you found the house clean and comfortable, and that you felt supported during your stay. It was a pleasure hosting you, and we truly appreciate your kind words. We’d be delighted to welcome you back anytime. - Zee from Blue Puffin Stays

Rated 5 out of 5 stars

Excellent Property in Portsmouth & Dog Friendly

Had a lovely stay here. Can't fault anything, Exelent location in the heart of Southshore Portsmouth, bars, shops, beach, dog friendly parks all within 5min walk. Main centre of Portsmouth and Gunwarf keys are about 1/2 hour walk all flat.
But still in a quiet residential area.

Well equipped kitchen, full cooker, microwave, coffee machine, dishwasher (a real bonus) fridge and all the pans etc you could need.

There is a utility room with a second fridge, sink and washer/dryer that is really handy.

The main bedroom has a very clever en suite hiding in the wardrobe.

The main bathroom/toilet is downstairs.

Decorated nicely with a seaside theme throughout.

Rear garden/yard is Enclosed so no worries about escaping dogs or children.

Electronic On-Street Parking Permit is provided free by the Property, it's not a dedicated spot, we got a space literally round the corner.

Stayed in October during the first named storm of the year and were still warm and cosy, the double glazing keeps the wind and noise out.

The Hosts agents were very attentive messaging several times during our stay to see if everything was OK and if we needed anything, we didn't but if you did I am sure they would sort it quickly.

Bedroom set up is 1 double en suite and 2 decent sized twins. Beds are comfortable.

The only thing lacking is a view but nothing can be done about that, it's in a pretty and quiet street so the view isn't terrible more homely.

3 October 2025
Unprompted review
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Reply from Blue Puffin Stays

Thank you so much for taking the time to share such a detailed and thoughtful review, it really means a lot to us. We’re delighted to hear you had a lovely stay and that you found the property comfortable, well-equipped, and perfectly located for exploring Portsmouth.

It’s great to know the enclosed garden worked well for your dogs, and that the kitchen and utility space had everything you needed. We’re also so pleased you felt warm and cosy, even during stormy weather, always a good sign of a snug home!

Your kind words about our communication and service are truly appreciated. We always aim to ensure our guests feel supported throughout their stay, so it’s wonderful to know that came across.

We’re so glad you enjoyed your visit and would love to welcome you back again soon, perhaps with better weather next time! -Lee from Blue Puffin Stays

Rated 5 out of 5 stars

Beautiful home

Beautiful home. Stayed away for work and our only quarrel is we wish we could have stayed longer, clean, tidy, so comfy, communication was great. Lovely place and we will be back!

30 September 2025
Unprompted review
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Reply from Blue Puffin Stays

Thank you so much for your wonderful review, Cherie, we’re really pleased to hear you had such a comfortable and positive stay. It’s great to know the home suited your needs for work and that communication with our team made things easy. We truly appreciate your kind words about the cleanliness and comfort of the property, and we’d be delighted to welcome you back anytime, hopefully for a longer stay next time! -Lee from Blue Puffin Stays

Rated 5 out of 5 stars

Great place to stay in Portsmouth UK

This was my very first experience staying in an Airbnb and the hosts have truly set the standard. The apartment was in a great location near the water, with beautiful views. The apartment was spacious, warm and inviting. It truly felt like a home away from home. It had all the amenities you needed and was just a short walk to great pubs, restaurants and shops. I highly recommend this place if ever you come to the Portsmouth/Southsea area! Just excellent and truly 1st class! Thank you for a wonderful experience!

14 September 2025
Unprompted review
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Reply from Blue Puffin Stays

We are thrilled to have been a part of your enjoyable stay, Janet! Providing exceptional service and comfort is what we strive for, and your positive feedback is deeply appreciated. Thank you for choosing us, and we hope to have the pleasure of hosting you again in the future. -Lee from Blue Puffin Stays

Rated 5 out of 5 stars

Cost, clean, walkable

We had an excellent stay in Portsmouth. The house was very cosy and clean, perfectly located in a quiet area but walkable from all touristic attractions. Highly recommend!

24 August 2025
Unprompted review
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Reply from Blue Puffin Stays

Thank you for your kind words, Artem! We are thrilled to know that you had a fantastic stay with us. Your positive feedback motivates us to continue delivering exceptional hospitality. We can't wait to have the pleasure of hosting you again soon. - Zee from Blue Puffin Stays

Rated 5 out of 5 stars

Stay at Waterlooville.

We had made a last minute booking for 3 families and the 5 bed house being available saved our holidays. The game room kept the kids entertained and the large kitchen/living area helped us to spend quality time socialising. The bedrooms and bathrooms were spacious, large windows meant there was natural light and fresh air. The large garden with climbing frames, swings, tree house also helped the kids to enjoy themselves. The bedding was clean and comfortable and the fans in the room helped us at night. The instructions and response from Kate was precise and timely and the whole stay was enjoyable

Overall the stay was really liked the stay and the living area/ kitchen really made our stay special.

29 August 2025
Unprompted review
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Reply from Blue Puffin Stays

Thank you for your kind words! We are thrilled to know that you had a fantastic stay with us. Your positive feedback motivates us to continue delivering exceptional hospitality. We can't wait to have the pleasure of hosting you again soon. - Zee from Blue Puffin Stays

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