Amazing location , very basic accommodation for the money . Sadly Experienced cockroaches in the room and so did many others on the complex . Rooms 125 and 126 require an update simalar to pool side... See more
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Really poor experience and a huge let down. 0 stars for food as it is poor quality and not something I would suggest anyone should eat. Some of the staff where really helpful and great to talk with... See more
Bluesea.Costa Bastian, Lanzarote 7 days All inclusive. Clean but dated rooms with air conditioning. Bed comfortable. Battle for the sunbeds in the morning. Not enough sunbeds for guests, standi... See more
Avoid booking with board basis as the food choice is limited. The room presentation is clean, however offers broken furniture with wardrobes that smell heavily of damp. The kitchen has no kettle or mi... See more
Company details
Contact info
Gremi des Fusters, 33 Oficina 223, 07009, Palma, Spain
- 971427110
- customercare@blueseahotels.com
- blueseahotels.com
2.0
Poor
778 reviews
Replied to 43% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service many thanks julie
15 July 2020
Unprompted review
All good but could be bettet
11 July 2020
Unprompted review
Excellent hotel .
Excellent hotel .. have stayed here numerous times .. friendly staff and very clean .. highly recommend for family , singles , couples , food very good 😍😀
9 July 2020
Unprompted review
Easy booking and generous cancellation…
Easy booking and generous cancellation policy
9 July 2020
Unprompted review
Rude staff
Amazing hotel, amazing rooms, very good reception and friendly, apart of the poor buffet and the staff bar (inside) really rude. Bluesea Costa Bastian -Lanzarote
7 July 2020
Unprompted review
Reply from BLUESEA Hotels
Hi Pazzine, we apologise the problems, can you tell us which hotel you where at?
Stayed with Blue Sea in Torromolinos in…
Stayed with Blue Sea in Torromolinos in January 2020, great hotel. Booked again direct with Blue Sea for March 2021in Tenerife. Easy to book and now looking forward to our holiday.
30 June 2020
Unprompted review
Myself with my family and friends have…
Myself with my family and friends have been staying at the blue sea now for 10 years and every year our expectations are met, from the staff at front of house to the cleaning staff to the team in the restaurant they are truly fantastic and there number one priority is for the customers x
29 June 2020
Unprompted review
Good location
Good location, fair prices, nice staff. Also breakfast has been improved through the years.. 👍🏻 go on like this. Looking forward to my next stay in Sep
29 June 2020
Unprompted review
Super quick reply with all the…
Super quick reply with all the information I needed, looking forward to staying in your hotel in August x
Nikki x
28 June 2020
Unprompted review
Tres bien
Tres bien
Excellent company very loyal to customers and very pleased with their service and care and communication
27 June 2020
Unprompted review
Looked to change our date
Looked to change our date, can’t online, contacted reservations still waiting to hear back......
26 June 2020
Unprompted review
Hotel was closed
24 June 2020
Unprompted review
I haven't had the pleasure of visiting…
I haven't had the pleasure of visiting yet as our trip was coronacancelled 😔 but the hotel and website have been very easy to deal with. Booked for next at a great price,, quickly and easily through their online booking system.
Looking forward to seeing the hotel and facilities next year 👌😁
23 June 2020
Unprompted review
I have previously stayed with blue sea…
I have previously stayed with blue sea on several occasions and I can honestly say that the staff, services and facilities are fantastic. The rooms are extremely clean and spacious and the reception staff, bar staff, catering staff and housekeeping are so friendly and welcoming. I have just booked to stay with blue sea in September (2020) and I am extremely looking forward to it again. 10/10 always.
23 June 2020
Unprompted review
I rang the hotel before booking they…
I rang the hotel before booking they were very helpful and nice to deal with about booking my up coming stay
22 June 2020
Unprompted review
It was very easy to book and you pay on…
It was very easy to book and you pay on arrival.
21 June 2020
Unprompted review
The reservation was very…
The reservation was very straightforward and easy to understand your website.
19 June 2020
Unprompted review
Fast and easy all booked within five…
Fast and easy all booked within five minutes
19 June 2020
Unprompted review
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