Bluestar AMG Reviews 

276
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The video chat and discussion was a nice introduction and platform to be introduced to Thomas. The business proposal was presented clearly and easier for myself to understand. The transactions too... See more

Company replied

Rated 5 out of 5 stars

Still early days but so far received an efficient and friendly service. Tom Mead always had the time to answer any of the questions I had and offer suggestions. He promptly got in touch with any updat... See more

Company replied

Rated 5 out of 5 stars

My experience with Ian Bell was extremely positive! He has been patient with me and thorough with aspects of my journey! He has always been contactable and went out of his was on many occasions to gi... See more

Company replied

Rated 5 out of 5 stars

I would like to provide some positive feedback for Morgan's support setting up my investment strategy/portfolio and dashboard. He made the process very safe and structured and I feel really taken care... See more

Company replied

Company details

  1. Financial Planner
  2. Financial advisor

Written by the company

Bluestar AMG is a British-owned financial planning and wealth management company committed to offering financial planning for expats in Asia and other international regions. We focus on assisting expats in managing and growing their wealth and protecting their assets through appropriate financial planning solutions. With our company, we have been in business for more than 15 years and have become a go-to partner for international clients, providing independent and unrestricted access to leading investment houses, insurance companies, and financial planning product providers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

276 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(276)

36 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Positive experience

Positive experience, specifically with Andrew Craik, who's been a pleasure to work with. Clear, precise advice.

13 July 2026
Bluestar AMG logo

Reply from Bluestar AMG

Thank you for taking the time to leave us a review. We are very happy to hear you have had such a positive experience working with Andrew.

We really appreciate your trust in Bluestar AMG and we look forward to continuing to support you on your financial journey.

Rated 5 out of 5 stars

Professional, Transparent and Never Pushy

From the outset, my experience with Blue Star has been excellent. After speaking with several international financial advisers, Jon stood out for his knowledge, professionalism and willingness to explain everything clearly, without any pressure.

What impressed me most was the amount of time he invested in understanding our circumstances before making any recommendations. He was patient, responsive and happy to answer our many questions, explaining the reasoning behind his advice in a clear and straightforward way. I particularly appreciated that he actively encouraged me to carry out my own due diligence and compare Blue Star with other advisers before making a decision. That gave me confidence that the focus was on helping us make the right choice, rather than simply trying to secure our business.

I also appreciated the transparency around fees. Everything was explained clearly, with no hidden charges or complicated fee structures, and the recommendations felt well thought through rather than simply trying to sell a product.

Communication has been prompt and professional throughout, and we've always felt comfortable getting in touch whenever we needed clarification. It's refreshing to deal with someone who genuinely takes the time to ensure you understand your options before making any decisions.

Based on our experience so far, I would have no hesitation in recommending Blue Star and Jon to anyone looking for honest, knowledgeable and client-focused financial advice.

5 June 2026
Bluestar AMG logo

Reply from Bluestar AMG

Thank you so much for taking the time to leave such a thoughtful and detailed review.

We are very happy to hear that your experience with Jon has been such a positive one. Taking the time to understand each client's individual circumstances before making any recommendations is essential, so it's wonderful to know this approach gave you confidence throughout the process.

Your comments about our communication and transparency also mean a great deal to us, and we are grateful for your trust in both Jon and the team at Bluestar AMG.

Thank you again for your recommendation. We look forward to continuing to support you for many years to come.

Rated 5 out of 5 stars

Blue Star introduction

The video chat and discussion was a nice introduction and platform to be introduced to Thomas.
The business proposal was presented clearly and easier for myself to understand.
The transactions took a little bit of time, but they did eventually go through with time.

23 June 2026
Bluestar AMG logo

Reply from Bluestar AMG

Thank you for taking the time to leave a review.

We are delighted to hear that your initial video meeting with Thomas was a positive experience and that the proposal was presented clearly and in an easy-to-understand manner. We believe that financial planning should be straightforward and transparent, so it's great to know that this was reflected in your experience.

We also appreciate your patience during the transaction process. While some transactions can occasionally take longer than expected due to provider and administrative procedures, we are pleased that everything was successfully completed in the end.

Thank you again for your feedback and for placing your trust in Bluestar AMG. We look forward to supporting you with your financial planning and investment journey in the years ahead.

Rated 5 out of 5 stars

Always provide up to date

Always provide up to date, concise and personalised advice and service on future planning.

5 June 2026
Bluestar AMG logo

Reply from Bluestar AMG

Thank you for your kind review.

We are delighted to hear that you value the up-to-date, concise, and personalised advice our team provides.

Thank you for your trust and support. We look forward to continuing to work with you and supporting you on your financial planning journey.

Rated 5 out of 5 stars

Guided Support

Really appreciate the guidance provided.

Made investing seem simple and easy for a first-timer like me.

15 May 2026
Bluestar AMG logo

Reply from Bluestar AMG

Thank you for your kind review.

We are delighted to hear that you found the guidance helpful and that the process felt simple and straightforward. Investing for the first time can seem daunting, so it's great to know we made the experience clear and easy to understand.

Thank you for placing your trust in Bluestar AMG. We look forward to supporting you throughout your investment journey and helping you work towards your financial goals.

Rated 5 out of 5 stars

Good instructions

Good instructions. No problems setting up account. Only took a couple of minutes to do and system seems easy to use. So overall very satisfied.

8 June 2026
Bluestar AMG logo

Reply from Bluestar AMG

Thank you for taking the time to leave a review.

We are very happy to hear that you found the account setup process straightforward and easy to follow.

Thank you for your feedback and for choosing Bluestar AMG. We look forward to supporting you on your financial journey.

Rated 5 out of 5 stars

Great experience - thank you!

I had a really excellent experience with BlueStar AMG, particularly Tom Mead. He was warm and welcoming and made sure I understood all elements of the process. I look forward to continuing this working partnership. Thank you!

18 May 2026
Bluestar AMG logo

Reply from Bluestar AMG

Thank you so much for your kind words and for taking the time to share your experience.

We are delighted to hear that you had such a positive experience with Bluestar AMG and especially with Tom. Building strong relationships and ensuring our clients feel comfortable and fully informed throughout the process is something we place great importance on, so it is wonderful to know this came across in your experience.

We will be sure to pass your lovely feedback on to Tom. He will be thrilled to hear it.

Thank you again for your trust and support. We look forward to continuing our partnership and supporting you on your financial journey ahead.

Rated 5 out of 5 stars

A Good Experience With Thomas Mead

Dealing with Thomas was a throughly pleasant experience. He kept us well informed of our progress through a rather complicated process, and explained our options clearly. He was pleasant and engaging throughout, and gave us confidence in the process.

12 May 2026
Bluestar AMG logo

Reply from Bluestar AMG

Thank you for taking the time to share your experience and for your kind words about Thomas.

We are delighted to hear that he was able to guide you through the process with clarity and confidence. Keeping clients informed, explaining options clearly, and providing support every step of the way are all things we pride ourselves on.

We truly appreciate your feedback and look forward to continuing to support you in the future.

Rated 5 out of 5 stars

A positive start

Still early days but so far received an efficient and friendly service. Tom Mead always had the time to answer any of the questions I had and offer suggestions. He promptly got in touch with any updates regarding my account. There was an initial security query with some identification details when setting up my account. While this needed a little extra time, it was reassuring to see that the necessary steps were being taken with this sort of situation. Looking forward to this continuing as I continue with my investment.

13 May 2026
Bluestar AMG logo

Reply from Bluestar AMG

Thank you for taking the time to share your experience and for your thoughtful feedback.

We are delighted to hear that your experience with Tom has been both efficient and positive so far. Providing responsive support, clear communication, and keeping clients updated throughout their journey are all important parts of the service we aim to deliver.

Thank you again for your kind words. We look forward to continuing to support you on your investment journey in the years ahead.

Rated 5 out of 5 stars

My experience with Tom was excellent

My experience with Tom was excellent! He was very personable and professional, and took his time explaining concepts to me to make sure I understand. He was very genuine, not pushy whatsoever, and knowledgeable. I welcome the opportunity to work with Tom further in the future and would recommend his services!

30 April 2026
Unprompted review
Bluestar AMG logo

Reply from Bluestar AMG

Thank you for your kind words and for taking the time to share your experience.

We are delighted to hear that Tom made such a positive impression. Taking the time to ensure everything is clearly understood, while maintaining a genuine and pressure free approach, is exactly the standard we strive for.

Your recommendation means a great deal to us, and we truly appreciate your trust.

We look forward to supporting you further and continuing to build on this relationship in the future.

Rated 5 out of 5 stars

It was very efficient and very helpful

It was very efficient and very helpful. Clear indication. Quick response

27 April 2026
Bluestar AMG logo

Reply from Bluestar AMG

Thank you for your kind words. We really appreciate you taking the time to share your experience.

We are delighted to hear that you found the process efficient, clear, and responsive. Providing straightforward guidance and timely support is something we place a strong emphasis on, so it’s great to know this came through.

If there is ever anything further we can assist you with, please do not hesitate to contact us.

Rated 5 out of 5 stars

Informative and professional

Mark was Informative and professional in guiding us through financial options with an amazing response rate even when he was on holiday with his family :-)

10 March 2026
Bluestar AMG logo

Reply from Bluestar AMG

Thank you for your kind review, and we appreciate you taking the time to share your experience.

We are delighted to hear that you found the guidance both informative and professional, and that the level of responsiveness met your expectations.

We look forward to continuing to support you on your financial journey for many years ahead.

Rated 5 out of 5 stars

Reliable Financial Support for Expats

I’ve been working with Ray from Bluestar AMG for the past four years, and he has provided both clarity and a sense of security with my finances while I’ve been living abroad. He is consistently communicative, responding promptly to meeting requests and questions. Ray is also genuinely knowledgeable and well connected within the Beijing community, which is a great benefit to anyone working with him, as he can often connect clients with helpful resources or provide guidance on a wide range of topics.

Beyond his professionalism, Ray is genuinely enjoyable to be around and has a way of making people feel at ease—he’s incredibly personable.

15 March 2026
Unprompted review
Bluestar AMG logo

Reply from Bluestar AMG

Thank you very much for your kind review. We truly appreciate you taking the time to share your experience.

It is wonderful to hear that Ray has been able to provide both clarity and reassurance with your financial planning while living abroad. Building long-term relationships with our clients is at the heart of what we do, and Ray’s commitment to being accessible, knowledgeable, and supportive reflects the standard we strive to maintain across the entire Bluestar AMG team.

Thank you again for your trust and for allowing Bluestar AMG to be part of your financial journey.

Rated 5 out of 5 stars

Jon from Bluestar was attentive and…

Jon from Bluestar was attentive and very detailed in his planning and also patient during the entire process.

10 March 2026
Bluestar AMG logo

Reply from Bluestar AMG

Thank you for taking the time to share your feedback. We are delighted to hear that Jon provided such attentive and thorough support throughout the process.

We truly appreciate your kind words and look forward to working with you for many years ahead.

Rated 5 out of 5 stars

Mark’s brilliant customer service

Mark’s brilliant customer service. Top draw!

10 March 2026
Bluestar AMG logo

Reply from Bluestar AMG

Thank you very much for your kind review. We are delighted to hear that you had such a positive experience and that Mark’s service made a strong impression. We look forward to continuing to assist you in the future.

Rated 5 out of 5 stars

A trustable service

Easy interface, and trusted service. I feel safe with bluestar AMG.

26 February 2026
Bluestar AMG logo

Reply from Bluestar AMG

Thank you very much for your kind words.

We are delighted to hear that you find the platform easy to use and, most importantly, that you feel safe and confident with Bluestar AMG. Building trust and providing a secure, reliable service are at the heart of everything we do, so your feedback truly means a great deal to us.

We look forward to continuing to support you.

Rated 5 out of 5 stars

On time service.

On time service.

25 February 2026
Bluestar AMG logo

Reply from Bluestar AMG

Thank you for your feedback and for taking the time to share your experience, it is greatly appreciated.

Rated 5 out of 5 stars

Very knowledgable and straightforward

My advisor Tom Mead was very helpful and knowledgable when talking me through my options and answering my questions, explaining in a straightforward way to someone like myself who is not an expert in this field.
He was very available to help whenever I sent a message or requested a call or meet and the whole process of getting set up was very smooth.
The solution provided appears to very favourable at this point in time.

19 February 2026
Bluestar AMG logo

Reply from Bluestar AMG

Thank you for your thoughtful feedback.

We are delighted to hear that Tom was able to guide you through your options in a clear and straightforward manner. Making complex financial matters accessible and easy to understand is something we place great importance on, so it’s great to know this came across in your experience.

We truly appreciate you taking the time to share your comments and look forward to working with you for many years ahead.

Rated 4 out of 5 stars

Easy to update the access password

Easy to update the access password, though it took few weeks to activate my account.

19 February 2026
Bluestar AMG logo

Reply from Bluestar AMG

Thank you for your feedback. We are pleased to hear that updating your access password was straightforward. We appreciate your patience during the account activation process and understand that the timeframe was longer than ideal.

Your comments are valuable and help us continue to improve both our systems and client experience.

Thank you.

Rated 5 out of 5 stars

Excellent service and communication

Excellent service and communication!

Very happy with the smooth process so far. Everything has been clearly communicated and all of my questions have been expertly answered and more!

6 February 2026
Bluestar AMG logo

Reply from Bluestar AMG

Thank you for the excellent feedback!

We are delighted to hear that you are very happy with the service and communication so far. Clear explanations, smooth processes, and taking the time to answer questions properly are central to how we work, so it is great to know this has come through in your experience.

We truly appreciate you sharing your thoughts.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look