Bluetti United Kingdom Reviews 

736
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 232 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that the portable power stations are extremely reliable, making them perfect for camping trips, off-grid caravanning, and dependable home backup during unexpected power outages. Buyers also appreciate the exceptionally fast delivery service and the sturdy, well-built design of the equipment. Some reviewers were not happy with customer service, pointing out unhelpful communication, long delays when waiting for replacement parts or missing items, and difficulties in getting timely updates. A few other people also felt frustrated by slow response times and uncoordinated support when trying to resolve technical faults.

What people talk about most

Product

Customers expressed great satisfaction with the power stations, noting they handle appliances like air... See more

Quality

Reviewers mention positive feedback about quality, noting that the products perform really well and feel very... See more

Customer service

Consumers find customer service to be ambiguous, as many reviewers report abysmal support, severe delays, and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how easy the equipment is... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We decided to switch from leisure batteries to an Elite 100 V2. Speedy delivery and well packed product. We did not receive a solar charger so have contacted customer service to check this out. Hoping... See more

Rated 4 out of 5 stars

My product arrived quickly, well packed. I haven’t had to use customer service so far! One comment I will make is that when I scanned the QR code on the instructions to download the app I couldn’t see... See more

Rated 5 out of 5 stars

On my second Power Station from them. Upgraded the first one only because I wanted a few more features, for the price I paid for both have been excellent, well laid out outputs and compact enough fo... See more

Rated 5 out of 5 stars

Bought the elite 300 for our campervan as an additional source when we are offgrid as it does not have an inverter fitted. We run air fryers, hairdryers, induction hob and charge all our portables and... See more


Company details

  1. Power station

Written by the company

BLUETTI is making all-in-one solutions of solar power more accessible to everyone living at home or going off grid. We're dedicated to making our world a better place by creating an exceptional green experience.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

736 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.3

All reviews

(736)

225 reviews in the last 12 months

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Rated 5 out of 5 stars

I bought the new Charger 2 for my van…

I bought the new Charger 2 for my van and absolutely love it. It was so easy to install, the hardest part was routing the battery cables. Although I have a third party power station it works flawlessly. It will make all the difference to my van getter ways with my wife and dogs.

14 March 2026
Unprompted review
Rated 5 out of 5 stars

This product is a must have it is great…

This product is a must have it is great if you work away from home and need power it will charge from a standard 12v socket in the car I use mine all the time in my lorry. When it starts to run down on charge plug it in drive around all day and hey presto back to full charge practically this is a wonderful product for tv microwave and kettle will also charge mobile phone from charger built into the top of the machine. I would not be without mine

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Great products great service

Have purchase to date the AC180 generator and the Charge 1 DC charger, both products are brilliant. The Charge 1 means I can recharge the generator via the campervan 12v circuit while using the generator for whatever is needed, du to the pass through charging capabilities of the Charge 1. I am looking to buy the Elite 100 generator, just waiting confirmation from Customer Services on overall price.

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Elite 300

Elite 300.
Good customer experience purchasing the new power station.
Quick delivery, good early discount.
Early use The power station is very well built and good power output.

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Bought the elite 300 for our campervan…

Bought the elite 300 for our campervan as an additional source when we are offgrid as it does not have an inverter fitted. We run air fryers, hairdryers, induction hob and charge all our portables and it is brilliant. its small, light and very easy to pack and recharges well when we are moving using the 12v car charger. Really IMPRESSED

6 March 2026
Unprompted review
Rated 3 out of 5 stars

Poor customer service

Poor customer service, can take 24hrs to get a response. I have an issue binding my HUB D1 to the app and I have heard from others that Bluetti have been known to not add the S/N to the data base. I'm not getting anywhere with them at the moment so may look to return and give Jackery a try instead.
UPDATE After a week or so of emails they finally agreed to take the HUB D1 back and replace it. They recieved it on Monday morning and I emailed Thursday morning to ask what was happening and any idea when I could expect a new one, its now Friday evening and not had any response. I do fear that they have a lot of issues and faults to deal with which is why it takes so long to get any response from them. Fingers crossed I can get this sorted soon. I will keep up dated here.
UPDATE I had to call them in the end as heard nothing, the guy said he would escalate the matter. I then had an email saying they hadn't even logged it back in as return yet ( over a week later) it said they would process over next couple of days and then would take another 5 to 7 business days to get a replacement sent out. Absolute joke. All in all for what should be a simple return a faulty item and get a replacement will have taken the beat part of a month. Not impressed at all.

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Bluetti no1

Exceptional deliver. Best packaging I have ever experienced. superb build quality and fantastic price.

20 February 2026

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