BMGifts Reviews 121

TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

It's been 2 weeks since I placed the order. No sign of actually shipping the order. The customer service representative said it's been done, but how long it takes to ship an order? I'll try to get m... See more

Rated 1 out of 5 stars

I ordered a personalized queen comforter on 07/06/2024. I paid through paypal. Paypal confirmed payment. It's been over 2 weeks but BMG Gifts has not sent me an order confirmation let alone my order... See more

Rated 5 out of 5 stars

I got a beautiful cat bag made for my mom for Christmas. The designing process was fun and considering we did 6 different cats, there were many options to choose from. The bag was printed clearly and... See more

Rated 5 out of 5 stars

BMGifts personalizes their products to suit their customers' preferences. I was able to select the hair style on my shirt to match my own hair. Customers can select among animal breeds and colors and... See more

Company details

  1. Gift shop
  2. Clothing Shop

Written by the company

Find the Personalized Gifts for Dog Lovers, Cat Lovers. Unique Gifts for Him, Her, Grandma, Besties... We believe that Personalized Gifts with bargain prices are the core value that keeps you with us.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

121 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I love my BMG Gifts purse

I love my BMG Gifts purse. I have 2 dogs and 3 cats, so I bought a bag for my dogs and tote for my cats! They are the most beautiful bags. I work for a govt organization and everyone I showed the bag to had exclaimed they wanted one too! They are truly a work of art!!!

10 October 2022
Unprompted review
Rated 3 out of 5 stars

Halloween cat T-shirt

I ordered a Halloween cat T-shirt. I’m very disappointed with it.
First of all, I ordered the heather gray. The pic of that color shows a darker gray & the one I received is super light gray, almost white.
And secondly, the material of the T-shirt is very stiff & scratchy & not at all stretchy like most T-shirts are. Washing may soften it up a bit but I’m afraid it will shrink & then it won’t fit.
They have a lot of cute stuff but I’d be very hesitant to order from them again.

21 October 2022
Unprompted review
BMGifts logo

Reply from BMGifts

Hi Joyce,

Thank you for taking the time to leave a review, although we’re extremely sorry to hear about the experience you’ve had with our company. Please contact us via customer support portal on website, we promise that we will respond you within 24 hours and give you the best solution for your case.

Sincerely,

Rated 5 out of 5 stars

Very good quality merchandise

I ordered a purse for myself and my sister. The purses arrived a lot sooner than I expected and they are very nice. I love mine and I know my sister will love hers, too. I will definitely be purchasing from this company again.

3 September 2022
Unprompted review
Rated 5 out of 5 stars

Happily Surprised

Happily Surprised
Purchased 2 clutch purses and a mans wallet. Everyone was so surprised when they received their
gift. They could not believe how realistic the imagines on the wallets reflected their own dogs.
Impressed with the quality of how well they were made.

Will definitely remember this company when is comes to Birthdays and Christmas.

20 August 2022
Unprompted review
Rated 5 out of 5 stars

Great bags and hats

Great products and shipping was timely considering each item I ordered was custom made. Ordered gift items and something for my husband and me too. Really cute, useful bags, change purse and hats!

2 August 2022
Unprompted review
Rated 5 out of 5 stars

I love my new bag

I love my new bag! I get so many compliments from people, especially those who know my babies. It's just the right size and has a zippered pocket on the inside to keep things secured. I wish the shoulder straps were a bit longer and detached. I've ordered a second bag for my friend as a gift but it still hasn't come. Customer service was quick to respond when I asked a question as I needed a bag with both dogs and a cat.

14 September 2022
Unprompted review
Rated 5 out of 5 stars

Too cute purse

I ordered a purse with pictures of my three dogs. It turned out absolutely adorable! The purse color is also beautiful. The purse is well made and I know I will be enjoying it for many years to come.

27 September 2022
Unprompted review
Rated 5 out of 5 stars

Best Cat Purse Ever

I recently bought a cat purse for my daughter in law who loves her 4 cats as if they were her children. I was EXTREMELY IMPRESSED with it. !!!!! Can't wait to give it to her. ❤️❤️❤️❤️❤️❤️

17 August 2022
Unprompted review
Rated 5 out of 5 stars

Leather Purse

I ordered a leather purse showcasing my 4 kitties. Product arrived exactly as preview showed. Quality is nice and feels solid and well constructed. Will order again.

20 August 2022
Unprompted review
Rated 1 out of 5 stars

I only put one star because I’m not…

I only put one star because I’m not sure about ordering. I read some reviews and now I’m worried. I wanted to order a Halloween shirt because they are so cute but worried about the shipping process.
😬

19 September 2022
Unprompted review
BMGifts logo

Reply from BMGifts

Hi Paula,

Thank you for taking the time to leave a review, although we’re extremely sorry to hear about the experience you’ve had with our company. Please contact us via customer support portal on website, we promise that we will respond you within 24 hours and give you the best solution for your case.

Sincerely,

Rated 5 out of 5 stars

Personalized dog quilt for bedroom.

Ordered a quilt with my 3 dogs as the design. The Bernese Mountain dog was spot on, the chocolate lab was spot on, the newfie was a little off. But all three dogs were nice. I liked the scrib that was used for the dog's names. The quilt was a good weight and looks nice on the bed.

Ordered a king size and it was a perfect fit for the bed.

24 August 2022
Unprompted review
Rated 1 out of 5 stars

These people do not respond to email…

These people do not respond to email and do not provide a phone number. Then they do not provide the product you ordered.....I think that is called a scam. DO NOT USE THIS COMPANY
I have contacted the customer support on the website via the only method given....email. I received an email from Google saying the recipient is refusing the email.

31 August 2022
Unprompted review
BMGifts logo

Reply from BMGifts

Hi Diana,

Thank you for taking the time to leave a review, although we’re extremely sorry to hear about the experience you’ve had with our company. Please contact us via customer support portal on website, we promise that we will respond you within 24 hours and give you the best solution for your case.

Sincerely,

Rated 1 out of 5 stars

Will not deliver a product as promised

Will not deliver a product as promised. Extremely unprofessional. The worst company I ever dealt with. Never use their services.

1 September 2022
Unprompted review
BMGifts logo

Reply from BMGifts

Hi there,

Thank you for taking the time to leave a review, although we’re extremely sorry to hear about the experience you’ve had with our company. We are improving our product quality to meet our customer's expectation.

Sincerely,

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