Super speedy dispatch and delivery and well packaged. Unfortunately there was a small fault with the wetsuit - reported fault, sent photos and received response almost immediately. Ultimate test of on... See more
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See what reviewers are saying
Wonderful staff who were only too happy to help and assist. Everyone was very friendly and we were impressed with the products for sale, something for everyone no matter your level of expertise. A par... See more
Amazing service/price and product. Ollie from customer service was outstanding in his advice and fast responses. I brought a wetsuit which came next day and am off to the store to pick up my new su... See more
Quick delivery,excellent product. Very roomy inside,I can fit two bodyboards and a few toys for my daughter in to the main compartment and still got room and happy with the zip pocket for the wetsuit... See more
Company details
Written by the company
Specialists in Surf, Swim, SUP, Snow and Skate - Online and a store located on the south coast road in Hove, near Brighton. Free parking right outside, Open 7 days a week! Top Wetsuit brands and Surf lifestyle clothing brands. O'Neill, Rip Curl, Billabong, Carhartt, Patagonia, Zone3,C-Skins and loads more.
Contact info
368 Kingsway, Hove, East Sussex, BN3 4QT, Hove, United Kingdom
- 01273 411141
- info@boardriders.co.uk
- boardridersguide.com
4.9
Excellent
2k reviews
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C skin shoes
Very efficient service from purchase to delivery. No complaints present for family member.
16 July 2022
So wonderfully straight forward.Placing…
So wonderfully straight forward.Placing an order was easy, the shorts were dispatched immediately and arrived on time.
11 July 2022
Fast and reliable
10 July 2022
Excellent service
Excellent service, purchase delivered quicker than most online orders, would definitely shop with them again
7 July 2022
Good quick service on a couple of…
Good quick service on a couple of online orders, thanks.
26 June 2022
Excellent service
24 June 2022
Super speedy dispatch and delivery with great customer service.
Super speedy dispatch and delivery and well packaged. Unfortunately there was a small fault with the wetsuit - reported fault, sent photos and received response almost immediately. Ultimate test of online retailers is how well they respond when things go wrong - they excelled, with prompt comms from Ollie and excellent customer service. Replacement suit dispatched as soon as faulty one received back at shop; and new one arrived the next day. Great outfit - defo use again.
21 June 2022
Ordered item for next day delivery 6…
Ordered item for next day delivery 6 days ago still not recieved it
Payed extra for the speedy delivery also.
No Information sent to me as to where my order is
21 June 2022
Reply from Ocean Sports Boardriders Guide
Hi Dustin,
We had no idea you hadn't received this order until you did this 1 star review 6 days later! It's such a shame you didn't inform us immediately so we could resolve for you. As you can see we have an outstanding customer service record and we would of resolved instantly had we known about it. This item was collected from us on time for the scheduled delivery but unfortunately has been lost by DPD.
Now this issue has been bought to our attention we are resolving. Our customer service team are here 7 days a week to resolve any issues and would of been only to happy to speak with you and resolve this at the time.
The Boardridersguide.com Team
Body Glove
I ordered a Body Glove bodyboard bag and changing robe. Got a great deal and was delivered in a few days and well packaged. I'll definitely be shopping with them more now, highly recommend, thank you, Dai 👍🏽
20 June 2022
Women’s O’Neil Thermal Rash Vest - a keeper
I bought the O’Neil thermal rash vest. It is superb. I sea swim a couple of times a week. I wore it for the first time on Saturday, being a little unsure as to what to expect.
Initially it felt similar to wearing a wetsuit in as much that it traps water between you and the garment. The difference compared to my swim wetsuit was that I had total flexibility whilst keeping my core warm.
I have been cold water swimming in just a swimsuit for a couple of months.
I was looking for a garment that would allow or help me stay in the water for longer especially if the wind is coming in from the sea.
This does the job !
20 June 2022
Quick delivery,excellent product
Quick delivery,excellent product. Very roomy inside,I can fit two bodyboards and a few toys for my daughter in to the main compartment and still got room and happy with the zip pocket for the wetsuit and wet shoes. Dries quickly on the washing line. Very practical,totally recommended.
14 June 2022
Item was too small but no problem returning
Item was too small but no problem returning item & getting refund.
8 June 2022
Reef flip flops & Vans sunglasses
Top notch service & products delivered in the blink of an eye.
7 June 2022
Rip Curl shorts
Ordered some Rip Curl shorts, very good price, arrived a few days later. Many thanks.
3 June 2022
Ordered while laying on the beach got…
Ordered while laying on the beach got conformation straight away and then quick delivery ready for our next beach trip. The boys loved them.
3 June 2022
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