I bought a Lifetime Membership but today I received an email stating “This is your last chance. In just a few hours, we are pulling the plug on the Body FX Lifetime Membership” How can a Lif... See more
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See what reviewers are saying
Body Fx works - I have been using the access for over 6 years and I love the updates that have been made over this time. The variety of fun engaging workouts is incredible, the results you get are in... See more
Customer service in Body FX is par excellence. I recently had a problem getting into the program that I had purchased and they responded within 24 hours although I am living way out here in the east,... See more
Hi,this is my second year I'm just love your platforms it's the best place for a good training, my preferred trainers are Lloyd, Jennifer, Amy and Anna. My goal is simply to stay in shape and doing it... See more
Company details
Written by the company
Home Fitness
Contact info
3109 Grand Ave. Unit 323, 33133, Miami, United States
- support@bodyfx.com
- bodyfx.com
3.7
Average
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Body fx is fun
Body fx is fun. Sometimes you forget you are exercising because of how they blend the dancing. The variety of workouts are great, energetic and well explained. I love it.
28 February 2024
Not enough in the library and just not…
Not enough in the library and just not inspiring
22 February 2024
Reply from Body FX
Gabriela review:
Not enough in the library and just not inspiring
Hi Gabriela Morris,
Body FX offers over 400 workouts in our library and a new workout is released every day Monday-Friday. We offer a variety of style of workouts from Dance Fitness, Barre, Kickboxking, Yoga, HIIT, etc.
Our instructors have inspired hundreds of thousands of users worldwide. We are not sure if you had the opportunity to join our private Facebook group that is a members only group with over 180K members worldwide.
We offer daily emails with a positive affirmation and so much more!
We are sorry Body FX did not work for you.
Best,
Body FX
I really enjoyed the workouts
I really enjoyed the workouts , I had to skip a few due to things coming up but I really enjoyed the ones I did , I’ll go back and do the ones I missed, thanks body fx
29 February 2024
I'm just getting started but I love it…
I'm just getting started but I love it already: the instruction, the movement, user friendly and easy access. Looking forward to my results.
29 February 2024
I really recommend Bodyfx
Easy to sign up and use, you don’t need to leave your home. Lots of different workouts to choose from. All levels of ability catered for. All sizes and ages welcome. The community is amazing and very encouraging. Monthly challenges to keep you motivated to workout or dance. Nutrition guide if you want to follow that. Much cheaper than joining a gym. It’s fun too!
28 February 2024
I signed up for monthly special for…
I signed up for monthly special for $14.99 a month but just got charged $180.00. I did not choose the yearly rate but seemed to be charged it anyway.
28 February 2024
Reply from Body FX
Hi Carmen,
We apologize for any confusion regarding your subscription. It looks like you selected the Annual option at the time of sign up and it was indicated at the time of selection it would be billed annually and on the checkout page it indicated the subscription would renew in the amount of $180.00.
When selecting your subscription the button reads:
$15/month
CLAIM NOW
Add Daily LIVE Workouts ($360 Value)
at no additional cost
Only $15/month billed annual
On the checkout page before clicking "Complete Purchase" it says:
Future Payments: $180 for each year, starting in 7 days
You do have the option to move back to the monthly plan and a pro-rated refund would be issued. Please email support@bodyfx.com.
Sincerely,
Body FX
Working out with FX is FUN!
I did Figure 8 years ago and recently decided to shake up my workout and subscribed to FX. Now I am doing Figure 8 and love love JNL workouts. Following both programs.
So much fun!!🤩
20 February 2024
Workouts good but poor customer service
I enjoyed the workouts, but got no reply when I reached out to customer service to confirm my monthly payments.
26 February 2024
Good pace of exercise
17 February 2024
Over charged
I was charged a full yearly fee despite opting for monthly subscription. This has overdrawn my account.
This issue had been reported by a number of people and so I was careful to click on monthly. Yet this still happened. I want a full refund!!!!
4 March 2024
Reply from Body FX
Hi, Nnenna Okechukwu-chima,
We apologize for any confusion regarding your subscription. It looks like you selected the Annual option at the time of sign up and it was indicated at the time of selection it would be billed annually and on the checkout page it indicated the subscription would renew in the amount of $180.00.
When selecting your subscription the button reads:
$15/month
CLAIM NOW
Add Daily LIVE Workouts ($360 Value)
at no additional cost
Only $15/month billed annual
On the checkout page before clicking "Complete Purchase" it says:
Future Payments: $180 for each year, starting in 7 days
Sincerely,
Body FX
Cannot open ANY of the videos
Cannot open ANY of the videos sent through email due to a google warning of possible hackers! Need another solution.
14 February 2024
Reply from Body FX
Hi Teresa Miles,
We are sorry to hear that. We have not heard of this happening before. We haven't heard from you and we are always happy to help our members. Please reach out to our support team at support@bodyfx.com.
Sincerely,
Body FX
Great app and nice people to chat to
Great app and nice people to chat to! Gina was fantastic and helpful, the figure of 8 is great fun :)
16 February 2024
Very motivating and easy to use videos.
16 February 2024
I love it
I love it , it really keep me motivated to do my exercises every day . I’m So happy .
22 February 2024
I like the motivation and the different…
I like the motivation and the different exercises to chose from.
21 February 2024
Best exercise program ever
Best exercise program ever
To me, most exercise is boring and un-sexy. But this one is quite the opposite. Such pleasure to do Figure 8 Latin dance moves — and vigorous exercise at the same time. Thank you for creating it!
20 February 2024
Early days need to work my way through…
Early days need to work my way through it , but have enjoyed what I have done so far . Just been charged £148.82 this isn’t what I expected. Though I was paying monthly Having problems trying to get in touch with customer support. Very frustrating
16 February 2024
Reply from Body FX
Hi Jane Relf,
It looks like our agent has responded to you. It looks like you reached out to us outside of our normal business hours. Our agents are working Mon-Fri (as per the automated email we sent when you email us) and all emails are responded within one business day.
We apologize for any confusion regarding your subscription. It looks like you selected the Annual option at the time of sign up and it was indicated at the time of selection it would be billed annually and on the checkout page it indicated the subscription would renew in the amount of $180.00.
When selecting your subscription the button reads:
$15/month
CLAIM NOW
Add Daily LIVE Workouts ($360 Value)
at no additional cost
Only $15/month billed annual
On the checkout page before clicking "Complete Purchase" it says:
Future Payments: $180 for each year, starting in 7 days
It looks like our support team was able to help you successfully resolve this issue. If there is anything else we can do for you, please let us know.
Sincerely,
Body FX
I sent numerous messages to cancel my subscription as I cannot access this app on my tv … could you please cancel subscription
Wish to cancel my subscription… cannot access this app on my tv … I did send numerous messages but no replies 🤷🏻♀️
16 February 2024
Reply from Body FX
Hi Anita Macleod,
We are sorry to hear this. Our team is happy to help you access on your TV and you can find answers and instructions here:
https://support.bodyfx.com/en/support/home
We have searched our records and we are not seeing any emails from your name: Anita Macleod or the email linked to your account.
Please email support@bodyfx.com. Rest assured your account has been canceled.
Sincerely,
Body FX
Just signed up last week and really…
Just signed up last week and really enjoying it! There are lots of workouts to choose from and different levels for all abilities plus they are a lot of fun. I had to contact support because I chose the wrong subscription and they came back to me really quickly and sorted it out.
15 February 2024
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