Ordered a bag of pancake mix and a salted caramel proteinella jar. Everything arrived in perfect condition and within the shipping timeline. The products taste amazing compared to some other brands I'... See more
Company replied
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It's been a week since ordering and the package isn't even in Finland yet.
Company replied
I had a family gathering and needed a quick meal for our get-together, so I ordered some waffles, pancakes and pastries mix and my order was delivered faster than I expected.
Company replied
Great products! Everything got delivered within 2 weeks. Only problem was that I could not track the package on bodylabs page because of some server error, also the preworkout wasn't properly sealed.... See more
Company replied
Company details
Bodylab
Written by the company
- Nopea toimitus
- Ilmainen toimitus yli 49 € tilauksiin
- Makutakuu
- Proteiinipulveri
- Bodylab on yksi Tanskan johtavia proteiinipulverien valmistajia. Bodylab Nutrition on rekisteröity ja hyväksytty elintarviketukkukauppa, -maahantuoja ja -valmistaja. Tästä johtuen Bodylabin proteiinipulveri ja muut tuotteet kuten weight gainer tai kreatiini käyvät läpi tiukimmat olemassa olevat laatu- ja turvallisuustestit.
Contact info
Ainontie 5, Ovet 3-7, 01630, Vantaa, Finland
- 09 315 83 243
- asiakaspalvelu@bodylab.fi
- bodylab.fi
3.8
Great
1k reviews
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It's been a week since ordering and the…
It's been a week since ordering and the package isn't even in Finland yet.
1 June 2026
Reply from Bodylab
Hi
Thank you for your feedback, and I'm sorry that the delivery is taking longer than expected.
I've checked the shipment, and there has actually been a new scan on the parcel today, so it is moving through the network and is well on its way to you.
We understand that waiting can be frustrating, especially with international deliveries, but the tracking indicates that the parcel is still in transit and progressing as expected.
Thank you for your patience.
Best regards
Chalotte
Reply from Bodylab
Hi,
Thank you, we really appreciate your feedback.
Hilsen
Cecilie
Very tast and good
20 April 2026
Reply from Bodylab
Hi,
Thank you so much for your review.
We're happy to hear that you enjoyed it.
Hilsen
Cecilie
Reply from Bodylab
Thank you for your review. We appreciate you taking the time to share your experience. We’re glad to hear that the product works well for you, and we hope you continue to enjoy it. If you have any questions or need further assistance, please don’t hesitate to reach out. Have a great day!
Trine Bodylab
Reply from Bodylab
Hi,
Thank you for your review! Great to hear that you’re satisfied with the product quality, and that your order arrived quickly and well packaged.
We really appreciate your feedback.
Best regards
Freja
Reply from Bodylab
Hej Bastian,
Thank you for your review! Great to hear that you rate the Cookies & Cream taste 10/10 and that it dissolves well in milk.
We really appreciate your feedback.
Best regards
Freja
The Website says delivery on the next…
The Website says delivery on the next day, but it took 1-2 Weeks.
No notification, no excuses, no apologies, just waaay to late.
Even though I have payed the shipping, that's very close to scamming your customers.
3 February 2026
Reply from Bodylab
Hi Michael
Thank you for your review.
I apologize for the slightly longer delivery time your order experienced. The expected delivery time to Finland is 2–5 business days, so unfortunately your shipment took one extra day. We naturally apologize for this.
There has been a higher-than-usual workload at the carrier, which has affected delivery times.
Thank you for your patience, and please feel free to contact us if you have any questions.
Kind regards
Trine Bodylab
Reply from Bodylab
Hi
Thank you for your feedback — and I’m sorry that the delivery has felt slow. I completely understand the frustration.
I’ve checked the shipment, and according to the tracking information, your parcel is scheduled to be delivered today. If it doesn’t arrive as expected, please don’t hesitate to contact our customer service, and we’ll look into it right away.
Best regards
Chalotte
All over a very good company
All over a very good company. Great discounts, fast shipping, delicious products and amazing customer service. Highly recommended!
17 November 2025
Reply from Bodylab
Hi Emelie,
Thanks for your review. It’s great to hear that you’ve had such a positive overall experience with us, from the discounts and fast shipping to the products and customer service.
We really appreciate the recommendation and hope to continue delivering the same experience going forward.
Hilsen Freja
Reply from Bodylab
Hi Jorma,
Thanks for your review. Great to hear that you find our web pages informative and the products high quality.
We hope you enjoy your next order as well.
Hilsen Freja
Good product quality for the price
21 November 2025
Reply from Bodylab
Hej Saadain,
ChatGPT sagde:
Thank you for sharing your experience. It’s great to hear that you feel the product quality matches the price.
We hope you enjoy everything you ordered, and we look forward to sending your next package.
Hilsen Freja
Flavour Ultimate chocolate/BCAA
Whey100 Flavour Ultimate chocolate,the taste is slightly pungent and does not mix well.
BCAA powder;mango passion is excellent👍
27 August 2025
Reply from Bodylab
Hi Susanna
Thank you for your review 🙏 We’re glad to hear you enjoy the BCAA Mango Passion – it’s a real favourite! 🍹
Sorry to hear the Whey100 Ultimate Chocolate wasn’t to your taste and didn’t mix as well as expected. If you’d like, our customer service team will be happy to help you find a flavour that suits you better.
Best regards,
Trine Bodylab
The delivery of product is strangled
The delivery of product is strangled, it's been more than 5 days. The order is stuck to the same city from where i ordered.
31 July 2025
Reply from Bodylab
Hi Muhammad,
I sincerely apologize for the delayed delivery of your package. The delay is unfortunately due to the shipping carrier, but I can confirm that your order is well on its way to Finland.
I hope you receive the package very soon – and thank you for your patience in the meantime.
Chalotte
Bodylab
Reply from Bodylab
Hej Roman,
Thanks a lot for your feedback!
We’re really glad to hear you’re enjoying the taste and texture of the protein – whether it’s with water or milk. Great taste and easy mixing are exactly what we aim for.
We look forward to sending your next order!
Hilsen Freja
Reply from Bodylab
Hi Jani
Thank you so much for your review and your kind words about our products – we really appreciate it!
We're truly sorry about the longer delivery time. We completely understand how important fast shipping is, and we're continuously working to improve this. A recent increase in demand unfortunately caused some delays, and we sincerely apologize for the inconvenience.
Thanks again for your feedback – and for choosing us!
Good place for buying protein powder
Protein powder products are great and taste is nice, also at decent price. Shipment took couple of days longer than was initially informed.
6 March 2025
Reply from Bodylab
Hej Janne,
Great to hear you’re happy with the protein powder! Sorry about the delay in shipping—hopefully, everything arrived in good condition. Let us know if we can help with anything else!
Hilsen Freja
The products haven't arrived yet.
1 March 2025
Reply from Bodylab
Hej sami
Tak for din besked.
Vi beklager meget, at dine produkter endnu ikke er ankommet. Vi har allerede oprettet en sag hos transportøren for at undersøge sagen nærmere, og vi vender tilbage til dig så snart vi har en opdatering.
Vi forstår, at dette kan være frustrerende, og vi sætter stor pris på din tålmodighed. Du er altid velkommen til at kontakte vores kundeservice, hvis du har yderligere spørgsmål.
Med venlig hilsen,
Trine Bodylab
My order hasn't received after 8 days
My order hasn't received after 8 days.
But in the website say just 2-5 days for delivery but It takes a long time.
I am not satisfied for my buy.
25 November 2024
Reply from Bodylab
Yes, unfortunately, it doesn't look great. Your package was picked up from us last Tuesday and should have been delivered by now.
However, we were informed last Friday that two pallets were sorted for the wrong country, and unfortunately, your package is on one of those pallets. The good news is that the error has been corrected, so the packages are now on their way to the correct destination. You should start seeing tracking updates for your order early this week.
I deeply apologize for the mistake and the delay, but I hope you have a wonderful day
Regards
Trine Bodylab
the products are of excellent quality…
the products are of excellent quality and taste. delivery good. I'm already waiting for the next time
26 July 2024
Reply from Bodylab
Hi Minttu,
We greatly appreciate your positive feedback! It's not just something we say. It's always wonderful to know that our efforts are appreciated <3
Hilsen Freja
Reply from Bodylab
Hi asiakas,
We are happy to hear that. We are grateful for happy customers.
Hilsen Freja
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