Bodylab Reviews 1,366

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Ordered a bag of pancake mix and a salted caramel proteinella jar. Everything arrived in perfect condition and within the shipping timeline. The products taste amazing compared to some other brands I'... See more

Company replied

Rated 3 out of 5 stars

It's been a week since ordering and the package isn't even in Finland yet.

Company replied

Rated 5 out of 5 stars

I had a family gathering and needed a quick meal for our get-together, so I ordered some waffles, pancakes and pastries mix and my order was delivered faster than I expected.

Company replied

Rated 3 out of 5 stars

Great products! Everything got delivered within 2 weeks. Only problem was that I could not track the package on bodylabs page because of some server error, also the preworkout wasn't properly sealed.... See more

Company replied

Company details

  1. Fitness and nutrition
  2. Exercise Equipment Shop

Bodylab

Written by the company

Nopea toimitus
Ilmainen toimitus yli 49 € tilauksiin
Makutakuu
Proteiinipulveri
Bodylab on yksi Tanskan johtavia proteiinipulverien valmistajia. Bodylab Nutrition on rekisteröity ja hyväksytty elintarviketukkukauppa, -maahantuoja ja -valmistaja. Tästä johtuen Bodylabin proteiinipulveri ja muut tuotteet kuten weight gainer tai kreatiini käyvät läpi tiukimmat olemassa olevat laatu- ja turvallisuustestit.

Contact info

3.8

Great

TrustScore 4 out of 5

1k reviews

5-star
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1-star

Asks customers to review

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Rated 5 out of 5 stars

I had a family gathering and needed a…

I had a family gathering and needed a quick meal for our get-together, so I ordered some waffles, pancakes and pastries mix and my order was delivered faster than I expected.

13 March 2024
Unprompted review
Bodylab logo

Reply from Bodylab

Hi,

Thanks a lot for your review🙏

We appreciate that you took the time to give us your feedback as this is what makes us better.

Have a nice day🌞

Chalotte

Rated 5 out of 5 stars

I am satisfied with the product plus…

I am satisfied with the product plus the time of delivery. Fast delivery. Quality product. That is why I wanted to give 5*

22 January 2024
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Reply from Bodylab

Hi Feven,

Thanks a lot for your review🙏

We appreciate that you took the time to give us your feedback as this is what makes us better.

Have a nice day🌞

Chalotte

Rated 4 out of 5 stars

I could give 5 stars

I could give 5 stars, but I give 4 stars, because you can always improve.

26 February 2023
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Reply from Bodylab

Hi Isto,

Thanks a lot for your review🙏

We appreciate that you took the time to give us your feedback as this is what makes us better.

Have a nice day🌞

Chalotte

Rated 4 out of 5 stars

Everything ok but i didnt got a order…

Everything ok but i didnt got a order confirmation by e-mail

12 February 2023
Bodylab logo

Reply from Bodylab

Hi,

Thanks a lot for your review🙏

We appreciate that you took the time to give us your feedback as this is what makes us better.

Have a nice day🌞

Chalotte

Rated 2 out of 5 stars

Passed due dates and delays

For starters, the package took a very long time to reach me. Their website states that they expect delivery within 3-5 working days, but it took me just over 3 weeks to receive it. Secondly, I didn't receive my complete order. I ordered a jar of peanut butter (among other things), but instead of the peanut butter, I seem to have gotten a random bag of protein marzipan bars. Sure, mistakes happen, and I could have been okay with that switch if it weren't for the fact that 3 of the 6 marzipan bars had passed their due date. They also appeared to have been run over, as they were smashed inside their packagings. Another item also came in a rough condition. I'm disappointed, I had higher expectations.

8 February 2023
Unprompted review
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Reply from Bodylab

It is highly regrettable that your package was so delayed in the mail, fortunately, this is not normal. However, it is a clear packaging error on our part that you did not receive your Peanut Butter. Unfortunately, you have not provided your order number, so I must ask you to write to us at kundeservice@bodylab.dk regarding the packaging error, where you also provide your order number, so we can correct the error immediately. As for the bag of Marzipan bread, it was a gift from us. Yes, they had a short shelf life and with an excessively long transportation time, they unfortunately expired, I apologize for that.

Chalotte

Rated 5 out of 5 stars

Great products and fast delivery

Great products and fast delivery. Thanks. Ultimate chocolate powder best in market.

20 September 2022
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Reply from Bodylab

Hi Niko,

Thanks a lot for your review🙏

We appreciate that you took the time to give us your feedback as this is what makes us better.

Have a nice day🌞

Chalotte

Rated 5 out of 5 stars

Great protein and quick delicery

Great protein and quick delicery. Ordered the protein on sunday and it arrived on tuesday. Hhe protein tastes good and mixes well.

19 December 2021
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Reply from Bodylab

Hi Olavi

Thanks a lot for your review🙏

We appreciate that you took the time to give us your feedback as this is what makes us better.

Have a nice day🌞

Chalotte

Rated 5 out of 5 stars

Will buy again

Ordered a bag of pancake mix and a salted caramel proteinella jar. Everything arrived in perfect condition and within the shipping timeline. The products taste amazing compared to some other brands I've tried. Especially the proteinella. I was skeptical, but I smear it on banana pancakes and it's the perfect breakfast.

14 December 2021
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Reply from Bodylab

Hi Anna

Thanks a lot for your review🙏

We appreciate that you took the time to give us your feedback as this is what makes us better.

Have a nice day🌞

Chalotte

Rated 3 out of 5 stars

Awesome price & quality!

Great products! Everything got delivered within 2 weeks. Only problem was that I could not track the package on bodylabs page because of some server error, also the preworkout wasn't properly sealed. But overall amazing taste and quality!

10 December 2021
Bodylab logo

Reply from Bodylab

Hi Artur

Thanks a lot for your review🙏

We appreciate that you took the time to give us your feedback as this is what makes us better.

Have a nice day🌞

Chalotte

Rated 5 out of 5 stars

The best protein powder

16 September 2021
Bodylab logo

Reply from Bodylab

Hi Tun

Thanks a lot for your review🙏

We appreciate that you took the time to give us your feedback as this is what makes us better.

Have a nice day🌞

Chalotte

Rated 4 out of 5 stars

Fast shipping and trustable company…

Fast shipping and trustable company exactly the products shown on the site will order more again in the future

21 June 2021
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Reply from Bodylab

Hi Emma

Thanks a lot for your review🙏

We appreciate that you took the time to give us your feedback as this is what makes us better.

Have a nice day🌞

Rated 3 out of 5 stars

Customer service is confusing

Customer service is confusing. The website page is in Finnish and if you write to them in English they reply in Danish... my academic got lost and they did send a new one, so now problems there, but overall not good customer service.
Ih, and don't even think about calling them! Different numbers on Google, their website and emails and none of them are in use!

18 February 2021
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Reply from Bodylab

Thank you very much for your inquiry.
I'm sorry we first answered you in Danish.
I have tested mail for customer service on the Finnish site and it works from here. In addition to that, you can always answer the actual order confirmation you receive when ordering, it will also enter our email system for answering.

Rated 1 out of 5 stars

They lost my package in transit

They lost my package in transit, tried to take contac with the phone number i found on the website and got zero responses after several attemps. Got contac via email and they said that they will send a new parcel rigth away two working days have gone and the new order is not even on it’s way yet.

11 February 2021
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Reply from Bodylab

Hi Jimi,

Thanks a lot for your review🙏

I'm terribly sorry that you could´t reach us on the phones, we have a Call center to take our Finnish calls. I'm also terribly sorry that your package is lost in the transit. We have, as promised, sent a new package on 10.02.2021, whit this number:
JJFI64761000000202326

Have a nice day🌞

Chalotte

Rated 5 out of 5 stars

Vanilla Ice Coffee paras protskujauhe…

Vanilla Ice Coffee paras protskujauhe mitä oon maistanut. Ei liian makea.

12 December 2020
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Reply from Bodylab

Hi

Thanks a lot for your review🙏

We appreciate that you took the time to give us your feedback as this is what makes us better.

Have a nice day🌞

Chalotte

Rated 5 out of 5 stars

all perfectly!

all perfectly!
but some products have changed a lot ..
I bought a mix for waffles and pancakes from you, they are now sold in packages. This product has become different, not so tasty as it was when it was sold in the jar .. As if the composition had changed ..
That's pity((
and further
there are no more 300 ml shakers in the product line .. were comfortable .. I got them from a set with protein bags, with green lids ..
would like to buy a different color.
thank you)

10 December 2020
Bodylab logo

Reply from Bodylab

Hi Yuliana,

Thanks a lot for your review🙏

We appreciate that you took the time to give us your feedback as this is what makes us better.

Have a nice day🌞

Chalotte

Rated 4 out of 5 stars

👍👌

It is all good👍👌

27 November 2020
Bodylab logo

Reply from Bodylab

Hi Oskar,

Thanks a lot for your review🙏

We appreciate that you took the time to give us your feedback as this is what makes us better.

Have a nice day🌞

Chalotte

Rated 3 out of 5 stars

Good products, bad customer service

EDIT! Protein powders and such are great, but they have not bothered to answer my email at all when it comes to problems with a product. So, that is why I am changing my review.

Also ordered again at the time when you were supposed to get a free bag of orange-something flavored protein powder, never got that either even though it was part of the reason why I bothered to order at that specific time.
____
Delivery was fast, packaging was excellent and the products were of high quality and presentation was good. A lot of attention has been put into packing the box so everything makes it in one piece.
I have no complaints, will certainly buy from here again.

The gifts were a nice addition, a good way to try things you normally wouldn't.

18 August 2020
Unprompted review
Bodylab logo

Reply from Bodylab

Hi,

Thanks a lot for your positive review.
We appreciate that you took the time to give us your feedback as this is what makes us better.

Have a nice day.

Chalotte

Rated 5 out of 5 stars

It was really a nice experience with…

It was really a nice experience with the product and delivery and i liked the unexpected gift as well. Thankyou.

30 June 2020
Unprompted review
Bodylab logo

Reply from Bodylab

Hi Khadijah,

Thanks a lot for your positive review.
We appreciate that you took the time to give us your feedback as this is what makes us better.

Have a nice day.

Chalotte

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