Body Sculpture Reviews 

111
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, describing items as excellent, well-built, and exactly as advertised, often at a great price. The ordering process is frequently highlighted as easy and straightforward, with many appreciating the quick delivery service. Reviewers also commend the staff for their helpfulness, friendly demeanor, and exceptional customer service, even for older products. However, some people mentioned issues with delivery times, with items taking longer than expected or not arriving on time. A few other people also felt that some parts were incorrect, not brand new, or had minor damages like scratches or broken components upon arrival.

What people talk about most

Product

Customers had positive experiences with the product, often praising its quality, appearance, and value. Many... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting quick and fast delivery... See more

Quality

Consumers generally report positive experiences with product quality, with many describing items as great... See more

Order

Clients share positive opinions on their ordering experience, frequently highlighting the ease of the process... See more

Staff

Reviewers consistently express high satisfaction with the staff, describing them as very friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a really complicated enquiry, which was dealt with so very helpfully in several emails to and from Vicky in sales, but which finally had to be passed to an equally helpful person in the technic... See more

Rated 5 out of 5 stars

The customer service is exceptional! If you remember the time when you weren't dealing with an Ai voice at the of the line, and they listened to what you are saying and dealing with the issue rather... See more

Rated 5 out of 5 stars

After a fatigue failure of a crucial part of my ageing Body Sculpture exercise bike I gave them a call expecting a negative reply but no! They couldn't do enough for me. Despite the bike being 15+ yea... See more

Rated 5 out of 5 stars

The rowing machine went together easily and the components are clearly labelled. Just took my time and all went well. There was a slight defect with one component, so I called the number and everyon... See more


Company details

  1. #168 of 235 best companies in Fitness and nutrition

Written by the company

Body Sculpture is a reliable manufacturer of fitness accessories, equipment, multi-gyms, supplements & more. Body Sculpture is a leading fitness equipment brand dedicated to delivering high-quality, safe, and innovative designed products. This brand is a leading fitness equipment brand specializing in treadmills, dumbbells, yoga accessories, and other home workout essentials. Renowned for offering affordable solutions tailored for home use, we strive to empower individuals to achieve a balanced and healthy lifestyle. Our Mission At Body Sculpture, we believe in promoting wellness and supporting work-life balance through innovative fitness solutions. Our equipment is designed to seamlessly integrate into busy lifestyles, helping individuals prioritize their health without compromising their daily commitments. Diverse Solutions for Every Fitness Journey We cater to a wide range of fitness enthusiasts, from beginners to seasoned home workout devotees, and those exploring Pilates practices. Our product includes versatile options like adjustable dumbbells and customizable treadmill accessories, enabling users to personalize their fitness routines. Quality and Affordability We combine exceptional quality with reasonable pricing, ensuring our products are accessible to households seeking reliable and durable fitness solutions. Exceptional Customer Support We prioritize customer satisfaction through comprehensive after-sales services, including: User Guides: Clear instructions to maximize product benefits. Maintenance Support: Practical advice for product upkeep and longevity. Warranty Assurance: Robust coverage periods and swift responses to customer inquiries, ensuring peace of mind with every purchase. Empowering Health and Balance With Body Sculpture, fitness becomes an achievable goal for everyone, whether you are taking your first steps in a fitness journey or enhancing your home workout setup. Together, we inspire healthier lifestyles, making wellness a part of everyday living. Let Body Sculpture transform your approach to health and fitness today.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

111 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 14% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(111)

55 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer support

I contacted Body Sculpture to find a replacement adjustment knob for my x trainer. The help and information I received was excellent!! They quickly responded to the information I provided and promptly sent a replacement which was received the next day FOC.
Exceptional service.

7 October 2025
Unprompted review
Rated 5 out of 5 stars

Top Notch Customer Care!

After a fatigue failure of a crucial part of my ageing Body Sculpture exercise bike I gave them a call expecting a negative reply but no! They couldn't do enough for me. Despite the bike being 15+ years old they tracked down the part and it was with me in a couple days. Not only was that the sort of customer care of a highest order but their manner and courtesy towards me as a customer was of a gold standard. Absolutely super people to deal with!

30 September 2025
Rated 5 out of 5 stars

gobsmacked at the level of service…

We were gobsmacked at the level of helpful service we experienced from this company. I posted a review a while ago which was glowing, and now we have needed further help, and Malcolm has bent over backwards to assist us.
We cannot recommend them more highly.

30 September 2025
Unprompted review
Rated 5 out of 5 stars

Nice product - excellent customer support

The rowing machine went together easily and the components are clearly labelled. Just took my time and all went well. There was a slight defect with one component, so I called the number and everyone was so helpful and supportive. I received a replacement in no time at all. Overall, happy and especially impressed with the customer service.

22 September 2025
Unprompted review
Rated 4 out of 5 stars

Body sculpture BE3010

Unable to fulfill my order as the only one in stock failed quality control check. Was informed of this and given a refund in a reasonable time. The 4 stars are only for the company and my dealings with them. Not for the cross trainer.

30 August 2025
Rated 5 out of 5 stars

Fantastic service from company

Fantastic service from the company and from Malcolm in particular. Actually went straight through on the phone - no automated choices to decipher. He was very helpful and sent my spare leg out that day. Amazing!

30 July 2025
Unprompted review
Rated 5 out of 5 stars

Great rower for home and added bonus of…

Great rower for home and added bonus of pre programmed training sessions … the biggest bonus was the customer service i received when i had a problem … prompt replies .. nothing too much trouble and was treated like a human being and not just another customer … massive shout out to Malcom from the tech team who took the time and actually listened to sort my problem and the receptionist are a credit to the company as well … wouldn’t hesitate recommending this company to anyone ….THANK YOU SO MUCH

27 July 2025
Unprompted review
Rated 5 out of 5 stars

I had a problem with wowcher selling…

I had a problem with wowcher selling items from Body Sculpture i got in touch with kind pepole from Body Sculpture and i ended up buying the item from them and it was cheaper from them so i can only say a big thank you to all the staff at Body Sculpture for all there help

17 June 2025
Rated 5 out of 5 stars

Quick delivery

Quick delivery, was missing some screws, customer service very helpful and sent replacement screws.

4 June 2025

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