I had a really complicated enquiry, which was dealt with so very helpfully in several emails to and from Vicky in sales, but which finally had to be passed to an equally helpful person in the technic... See more
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Review summary
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The customer service is exceptional! If you remember the time when you weren't dealing with an Ai voice at the of the line, and they listened to what you are saying and dealing with the issue rather... See more
After a fatigue failure of a crucial part of my ageing Body Sculpture exercise bike I gave them a call expecting a negative reply but no! They couldn't do enough for me. Despite the bike being 15+ yea... See more
The rowing machine went together easily and the components are clearly labelled. Just took my time and all went well. There was a slight defect with one component, so I called the number and everyon... See more
Company details
- #168 of 235 best companies in Fitness and nutrition
Written by the company
Body Sculpture is a reliable manufacturer of fitness accessories, equipment, multi-gyms, supplements & more. Body Sculpture is a leading fitness equipment brand dedicated to delivering high-quality, safe, and innovative designed products. This brand is a leading fitness equipment brand specializing in treadmills, dumbbells, yoga accessories, and other home workout essentials. Renowned for offering affordable solutions tailored for home use, we strive to empower individuals to achieve a balanced and healthy lifestyle. Our Mission At Body Sculpture, we believe in promoting wellness and supporting work-life balance through innovative fitness solutions. Our equipment is designed to seamlessly integrate into busy lifestyles, helping individuals prioritize their health without compromising their daily commitments. Diverse Solutions for Every Fitness Journey We cater to a wide range of fitness enthusiasts, from beginners to seasoned home workout devotees, and those exploring Pilates practices. Our product includes versatile options like adjustable dumbbells and customizable treadmill accessories, enabling users to personalize their fitness routines. Quality and Affordability We combine exceptional quality with reasonable pricing, ensuring our products are accessible to households seeking reliable and durable fitness solutions. Exceptional Customer Support We prioritize customer satisfaction through comprehensive after-sales services, including: User Guides: Clear instructions to maximize product benefits. Maintenance Support: Practical advice for product upkeep and longevity. Warranty Assurance: Robust coverage periods and swift responses to customer inquiries, ensuring peace of mind with every purchase. Empowering Health and Balance With Body Sculpture, fitness becomes an achievable goal for everyone, whether you are taking your first steps in a fitness journey or enhancing your home workout setup. Together, we inspire healthier lifestyles, making wellness a part of everyday living. Let Body Sculpture transform your approach to health and fitness today.
Contact info
Morley Carr Road, BD12 0RA, Low Moor, United Kingdom
- 01274 69 38 88
- sales@himarkgroup.co.uk
- bodysculpture.co.uk
4.4
Excellent
111 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 14% of negative reviews
Typically replies within 24 hours
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Bearing recess issue on rollers
Delivery & packing fine.
Only problem was the bearings in the seat rollers weren't recessed enough necessitating around 1mm of the recess more to be removed so I could fit the rollers.
29 April 2025
Very good relationship and customer…
Very good relationship and customer care
To be recommanded
31 May 2025
I ordered a spare weave belt from "Body…
I ordered a spare weave belt from "Body Sculpture" and even though I had made a mistake and ordered three instead of one I was contacted by a very pleasant staff member named Simon who kindly corrected my order, a couple of days later my order arrived (a set of three belts) excellent customer service.
30 May 2025
Amazing service I had put wrong…
Amazing service I had put wrong postcode on my order and was promptly contacted to amend this error and was told I would have my order on Friday and yes it arrived Friday lunchtime, very happy with my purchase would highly recommend
4 June 2025
Excellent customer service
Following accidental damage to the adaptor for our hi mark exercise bike I emailed Body Sculpture to see if they could supply a replacement. Malcolm Evans replied promptly and my follow-up email and very helpful telephone conversation with Vicky Gill resulted in the receipt of a replacement adaptor two days later.
It was a pleasure to deal with Body Sculpture and to deal with people who provide such excellent customer service.
Peter Hutchinson
5 June 2025
Unprompted review
Supreme after sales help, advice and service
Dealing with the Body Sculpture after sales team of Vicky Gill and Malcolm Evans was a pleasure. between them they sorted my problems with courtesy and express efficiency A company that puts a premium on customer satisfaction, Buy from them without fear of disappointment.
3 June 2025
Unprompted review
Great little set
Brilliant. Well packaged and delivered. The basketball net has a little bit of a fault to it - the string has a deep cut that could snap but I’ve managed to move it around
12 May 2025
Excellent customer service
I made a purchase online. Item was dispatched next working day and received it next morning. There was a minor confusion with delivery company but it was promptly resolved after a short chat with a very friendly and professional staff member over the phone. The purchased item itself is of a good quality, looking forward to using it. Highly recommended business.
2 May 2025
Firstly the product was cheaper than…
Firstly the product was cheaper than any where else. This does not mean the quality was any less the product is excellent and arrived on time and packaged well. Would recommend this product 100%
7 April 2025
Everything was perfect except that…
Everything was perfect except that 'Free NEXT DAY Delivery' turned out to be Royal Mail 2nd class.
As my wife was about to start physio after a knee op this was not what we wanted.
I have already contacted the company directly, it has been acknowledged but I am waiting for a full explanation.
8 April 2025
Great service
Great service. Ordered a replacement set of wheels for a rowing machine, which arrived promptly.
19 March 2025
Quick delivery after ordering and just…
Quick delivery after ordering and just what I wanted.
26 March 2025
I love body sculpture products
I love body sculpture products! I bought a bra and it didn’t fit right! (My fault) I ordered the wrong size.I returned it and got my full refund so quickly! I ordered the bra again in the right size and it fit perfectly! It had great support and I’m just about to order a couple more bras and am looking at other items as well! I give body sculpture the best rating I could which is 5 stars but I would have given them 10 stars if I could! Excellent products and the best employees! Very kind and pleasant people!
25 March 2025
Unprompted review
Excellent service
Initially sent wrong product but replaced with correct one very quickly. Excellent service
19 February 2025
What an amazing service ,parts they no…
What an amazing service ,parts they no long longer carry ,this gentleman went above and beyond, brilliant service.
12 February 2025
Reply from Body Sculpture
Hi Andy thank you for the great review, its really appreciated. I am really glad we could help. Wishing you all the best.
kind regards
Simon
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