Great company. We’ve been using them for four years now. Nothing is too much trouble for them. Our pipe outside froze in early January and therefore our heating went off. They answered the phone stra... See more
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About Boilergenie
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United Kingdom
- boilergenie.co.uk
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Just had my annual service done
Just had my annual service done, great work done in a professional manner,no worries for another year.Dave our usual engineer was cheery and helpful always makes sure that he explained everything that he was doing.would rate this company highly.
Boiler Service
Excellent service carried out on time. Engineer was helpful and courteous and very competitive price.
Would recommend.
excellent service.
Boiler engineer Paul was very professional, pleasant, respected my property, my boiler was fitted in hours, would highly recommend Boiler Genie.
Heating installed
Had boiler genie put Air source heating in for me company were very professional from start to finish and would highly recommend them to anyone
gas fitter arrived at 08.10 and never…
gas fitter arrived at 08.10 and never stopped til job was finished,kenny was 1st class..i would reckomend boiler genie to anyone they do a first class job
Engineer arrived on time as…boiler service
Engineer arrived on time as arranged,nice lad and carried out service ,no problems what so ever,and will,use Boilergenie next year for next service
New boiler installed
Boiler Genie recently installed my new boiler and were very professional from the initial survey to installation completion, no hassle and no mess !
The engineer, Kenny McCormack was brilliant.
Have used boiler genie for annual…
Have used boiler genie for annual service for a number of years. Always efficient and friendly.
The engineer was very friendly and…
The engineer was very friendly and professional at the same time. He worked away and let us get on with working from home. I even enjoyed hearing him singing away to the radio as he worked haha
He was polite and didn't seem annoyed when I forgot he needed the gas turned off and used the gas cooker just before he needed it off. He wasn't annoyed and didn't make me feel rushed even though it was my mistake.
He talked me through everything he'd done and showed me how to use the new settings and demonstrated them working.
He let me know what to expect next and gave advice on an issue with a valve that was out with his remit but helpful
Engineer was polite and friendly
Engineer was polite and friendly. Service done efficiently and he was kind enough to take time to bleed the radiators when we asked him to do so.
Boiler Service
First service purchasing the boiler from Boiler Genie. Office phoned ahead to let me know engineer was on his way. The engineer was efficient, polite and friendly. Couldn’t ask for any better.
Engineer was very polite and courteous
Engineer was very polite and courteous. He had a slight wait for me to let him into my premises but he wasn't annoyed or rude which can't be said for everyone. He got about his business in a quick and efficient manner and had the job completed quickly. The engineer explained what had been done and concluded his service in a positive manner.
Absolutely excellent service
Absolutely excellent service. Liam and David couldn’t have been more professional, knowledgeable and helpful. We’d had the boiler fitted last November; first class service at that point and even better yesterday when we needed help with the central heating because of human error on our part. David could see straight away what the problem was and fixed it; made all the necessary checks and went on to his next job with a smile. Boiler Genie will be coming out to do our annual service in a few weeks - I wouldn’t go anywhere else now.
From the moment they arrived until they…
From the moment they arrived until they left a very professional attitude. The fitter was fantastic very friendly once full installation was completed went through everything
New boiler installed for £250 using…
New boiler installed for £250 using local authority grant scheme. Excellent planning and survey work meant the install was quick and very limited mess all tidied when done. Derek Harkin who fitted boiler was excellent, not only did a good job but provided great advice on how to make sure we minimise gas use
Thanks to the boilergenie team, would recommend without hesitation
Jim Burke - drumpellier lawns
Boiler service
New boiler installed last year by boilergenie. No mess and job well done. 1st service done today, again great job from booking my preferred day and time to all communication with fitters and telephone staff.
Excellent Service
Use boiler Genie every year to service my boiler. Their team are polite and respectful. David who services the boiler is always quick and efficient.
Boiler genie delivered a very good…
Boiler genie delivered a very good service and i have little to complain about apart from feeling the communication could have perhaps been a little better. All staff I did speak to were very friendly and the installation was straight forward. I would definitely recommend boiler genie in the future.
Customer Service
Sharon was my first point of contact and she was friendly and helpful.She listened to me patiently and assured me that my heating problem would be solved and sure enough everything was promptly back to normal. Thanks to David too.
Sharon was great and her competence proves the high quality of Customer Service.
Boilergenie was extremely helpful and professional
Boilergenie was helpful, efficient and completed the installation of our new boiler without fuss and within the agreed timeframe. Their engineer was friendly and all the paperwork was completed without any fuss. I was very impressed with their services from start to finish.
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