LPG Condenser Boiler Slight hitch on installation date but kept in the loop and rescheduled quickly. Fitters arrived and installed the new boiler with no fuss and quite fast. They cleaned up as they... See more
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Boilerhut Ltd are an online Boiler and Central Heating installation company, covering all of the UK with our head office based in Cardiff. We specialise in installing high quality Gas, Oil, LPG and Biomass Boilers for Homeowners and Businesses. We are highly focused on combining these boilers with renewable energy devices that save money whilst reducing your carbon footprint. We are Approved Installers with major boiler manufacturers like Viessmann and Grant. Our staff are highly trained in all aspects of this market to ensure that our clients receive the best possible advice and customer service from start to finish. We provide a friendly and professional service and we could help you save money. Also all our engineers are all Gas Safe Registered, and APHC Certified giving you the peace of mind that you’re in safe hands. Not only is Boilerhut Gas Safe registered, but we are PAS 2030 accredited which means we work to a higher standard and maintain a quality management system. We have installed 1000s of boilers across the UK helping many clients save up to £590 per year by switching to a new A-rated condensing boiler, new controls and energy saving devices unique to Boilerhut.
UK Head Office - Boilerhut, Above Willis Systems, Lamby Way Industrial Park, Wentloog Avenue, CF3 2EX, Cardiff, United Kingdom
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The engineer was friendly and efficient. Left the are clean and tidy.

Reply from Boilerhut
Had problem with pressure drop on Navien boiler leaving us with no heating and hot water.
Was talked through the process by phone and within minutes pressure drop corrected.
Great firm. Excellent service

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From the initial phone call to fitting and usage, every aspect was covered quickly and professionally. Great service.

Reply from Boilerhut
Super concerned to receive an early morning call from my tenants saying no hot water on the new boiler fitted in April.
What a relief to have Phil, manager of the Operations team at Boilerhut, on the phone at 9am sharp and the situation resolved in seconds. Super grateful!

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Don't give this company your details. Repeatedly called and left messages on multiple numbers. Do they really think that's a good way to treat customers.

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Reply from Boilerhut
Installed next day from going on line and all working fine by end of day
Very happy with all work done

Reply from Boilerhut
The boiler installation work went smoothly and successfully. The engineer was nice, explained everything. After finishing the work he left everything tidy.

Reply from Boilerhut
I wondered about using a non local company to upgrade my boiler. I needn't have worried.
The Sales service was excellent. Good advise, recognition of issues, good responses - overall I felt confident - Well done Paul
The install was very well done by a knowledgable engineer. Lots of suggestions and advise which I appreciated. Well done Matteo
Overall, Boilerhut did a very good job at a good price> I would be happy to recommend them.

Reply from Boilerhut
Competent and professional. The people I had contact with knew what they were talking about and what they were doing. Timely installation.

Reply from Boilerhut
Great service & communication, would recommend for your new boiler

Reply from Boilerhut
We had some issues with our external combi boiler. Boilerhut worked tiressly with the boiler manufacturer to install new boiler. The new boiler is working very well. Phil Kavanagh, customer service, was great in his support to organise the installation and he followed up all the way to ensure that the boiler is installed and works satisfactory. I am very happy with with Phil and his excellent support. Thanks Jay

Reply from Boilerhut
Great service from the boilethut team from the initial requirement to the installation. We had a tight schedule to get the work done and they delivered

Reply from Boilerhut
Kept me informed of progress of my order and when there was a glitch in obtaining the boiler arranged another installation date. Matteo who installed the boiler was very efficient and helpful.

Reply from Boilerhut
BoilerHut installed entire LPG gas heating system including Viessmann boiler in 2022. Did a great job.
10 year warranty. Had an issue with the radiators not heating up Oct-24. Rang BoilerHut who could remotely see that the boiler was fine and talked me through some simple fault identification tests. We couldn’t fix it and they proactively arranged a Viessmann engineer on my behalf. Problem was a diverter that was likely jammed. All fixed now.
Great support, they don’t just sell you a boiler and disappear. Thanks guys.

Reply from Boilerhut
My Viessmann Vitodens 100-W combi boiler was installed by Matteo of Boilerhut on August 30th, 2024. The work was carried out quickly and competently and Matteo went 'the extra mile' by explaining in detail how to adjust the controls of the boiler and its programmer
Impressed with the professionalism of Boilerhut staff I signed up to its Care Plan to ensure that my new boiler is properly maintained during its 12 year warranty period (and thereafter).

Reply from Boilerhut
Thanks to Phil for talking me through how to get out boiler and up and running again.

Reply from Boilerhut
Outstanding customer service and patience. Explained all that needed to be explained. Engineers completed a 2-3 day job in just one day!
Truly speechless as to the level of commitment from them.

Reply from Boilerhut
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