What a bunch of incompetent installers, they flooded my home and acted like was all normal. From senior management that hides away when contacted with any aftersales enquiry, to the cowboys installer... See more
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See what reviewers are saying
First made contact with BoilerPlanUK from seeing an advert on Facebook. Got passed on to a surveyor straight away called Wendy who had been amazing. From doing a remote survey via video to giving us h... See more
After being messed around and let down by another provider Boiler Plan came to the rescue. They provided an excellent personal service and did their best to fit us in during the half term week when so... See more
we had new vallient eco 30 fitted by boiler plan, we would have no hesitation in recomending them. from start to finish it was great service. from all the office staff to Guy machin who fitted it not... See more
Company details
Information provided by various external sources
We do things differently around here. That’s because you’re our number 1 priority. It all starts with delivering brilliant customer service from the very start. And we don’t just install your boiler and then you never hear from us again. Nope – we’re here 24/7 and we’ll check in at regular intervals to make sure you’re happy. Our fixed price quotes and monthly repayment plans, with no deposit options, take the pain away from getting a new boiler installed.
Contact info
Unit 11, Baker Road, NE23 1WQ, Northumberland, United Kingdom
- 0800 61 22 302
- hello@boilerplanuk.com
- boilerplanuk.com
Recent Boiler Service
I was really happy with my recent boiler service. The engineer was extremely polite and adhered to social distancing and covid measures at all times. Definitely recommend!
HIGHLY RECOMMEND is the exact word for Aaron Bell and Amit Agheda
At first i was reluctant to have my boiler done as now a days its difficult to trust someone, but Amit and Aaron's professionalism and expertise proved it wrong, they are second to none, they are hard working duo, hats off to this two, thanks to Johnny too who sorted out my thermostat and to Graeham.
Excellent service and professionalism
Excellent service from Liam Caswell who fitted a new boiler today. Really polite, friendly, professional and tidy too. Would recommend this company to anyone!
Excellent Customer Service from start…
Excellent Customer Service from start to Completion.
Met all time scales as notified.
Precision and Expertise highly Rated.
Highly recommend
Highly recommend to anybody looking for a new boiler. From initial inspection by Mo to boiler being fitted was done within the week. Harry who installed the new boiler was a very knowledgeable and pleasant and took no time in fitting it. Very happy customer 👍
I had a new boiler installed by Tom…
I had a new boiler installed by Tom Watson excellent customer service provide by Tom always happy to help and do his best Thank you Tom
Great Service and super quick
Excellent in both the service offered and installation. It’s a bit pricey, but managed to get my boiler installed within a few days. The installation engineer was excellent , informative and happy to work around a few obstacles at installation. Very good service indeed!
Boiler Plan Review …
Boiler Plan Review Guy the boiler engineer was prompt and is a very personable and courteous young man. He was very focused on the job yet was still able to answer the numerous questions I asked because it was a new boiler installation and a different brand to the one I had. The standard of work was of the highest quality.
Excellent job
Removed our old boiler, installed new. Very professional, cleaning as he went. Explained how it all worked, I then received a Follow up call to make sure I understand everything.
Excellent job Aaron thank you.
Excellent, highly recommend
Initial telephone call and survey with Graeme at Boiler Plan who was fantastic, really knowledgeable and advised on all available products. Communication was excellent.
Boiler replaced and installed by Rob who did an amazing job. Everything sorted and tidied up after, showed how everything works. Rob was very professional, hard working and polite. Highly recommend.
Excellent
We are very pleased with the excellent service we have received from boiler plan and the heating engineer Guy. He was excellent and very professional.
Liam and Andy had everything thing…
Liam and Andy had everything thing sorted in two days - worked from just after 8 am till 4 or 5 in two 2 days - left all clean and tidy and most grateful to have heating and hot water - good guys they know what is what - cheers - Joe McLean
Had our boiler replaced today from…
Had our boiler replaced today from boiler plan the engineer was called Tom what a fantastic job he has done very tidy job talked me through everything once it was installed he was a lovely friendly engineer first class job Tom 100% recommended
Professional and efficient boiler service
The installation of the new boiler and the removal of the old one could not have been better. The job was done professionally and with the highest possible level of cleanliness.
Amit agheda fitted my boiler
Amit agheda fitted my boiler, no fuss. Was friendly and polite and did a brilliant job. Arrived early, and cleaned up after himself. Would definitely recommend the company and especially Amit.
Very happy with the installation of our…
Very happy with the installation of our boiler. The work was done quickly , leaving no mess. The installation team was polite and efficient
The administration staff were excellent,
Very good ambassadors for your company. 27/04/21
Recently had our boiler replaced by…
Recently had our boiler replaced by Amit who did a great job. Very professional service by a hard working and polite installer. I would highly recommend.
Amit Agheda did a great job replacing…
Amit Agheda did a great job replacing our boiler, got everything sorted and tidied up after, showed us how it worked and was really polite and professional all through. Don’t want to have to replace the boiler for another decade, but if I did I'd ask for Amit. again
Couldn't recommend highly enough!
The team at Boilerplan did an excellent job for my husband and I. Ian really cares about his business and that really comes across. They took care of our belongings and made sure not to damage our new counters. They also took the old boiler away for us which saved us time and effort. I feel really satisfied with the work and would recommend them to anyone. The option to use a Payplan is also a lifeline for some people so it was useful to have the option discussed, even though we didn't need it.
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