Boldon Picture Framing Reviews 

Arrived when it said it would and well packaged.

Beautifully packaged, great customer service, lovely product

Excellent customer service

All good on delivery

Fast, efficient and friendly service and great value for money

The order I placed with this company in Ebay was not delivered to me, but Boldon Framing has failed to address the issue, as a result of which I've lost £76. The company didn't provide an option of collecting my order at the nearby collection point, which looks very suspicious to me.

As described and quickly despatched.
Would use again.

Prompt service, excellent product.

I ordered an mount with frame for an 8x6 print. Unfortunately, the item sent wasn't 8x6. It's possible that this was my error in ordering the wrong item, but I couldn't check this as the order confirmation didn't give the frame size I'd ordered.
I paid extra for express delivery and unfortunately the item didn't arrive in time (ordered Monday at 6pm and arrived Thursday afternoon).
Item seems reasonable in quality.

Pictures ordered came promptly
Wrapped very well, no damage
Informed of route and journey well
Easy to order
Had traditional style frames, just what we wanted

The frame was exactly what I was looking for, great service.

Lovely quality frame first class delivery

Great shipping time and a wonderful product.

On 05th July 2024 I ordered PLDahlia-A4-Black A4 Ornate Black Antique Photo Frame in Beautiful, Decorative Carved Black Effect from our Dahlia Range
Tracking number: ************
Unfortunately it got lost in the post. However Boldon had excellent customer service who have now rectified the issue with a new tracking number on 14th July 2024 and I now confirm that I have received my picture frame. On 15th July 2024. Thank You Yvonne. Very much appreciated.
The frame itself is gorgeously gothic in design as the name would suggest. Surprisingly lightweight which makes it easy to hang. So practical as well as stylish. Highly recomended

Nice frame, good value. Well packed. Would buy again

Arrived on time, well packed, nice product

Unfortunately, I ordered a frame in the wrong size, I then emailed Boldon Framing and made them aware the frame was the wrong size and that I would be returning it and requested a refund. Royal Mail collected the frame and it was returned back. I was then emailed back 11 days later explaining I was not eligible for a refund, however at this point I had already returned the frame.
I have now emailed twice saying if they can’t refund me, to return the frame, however it appears my emails are still being ignored.
Not only have I lost £20, I’ve now lost the frame too!
I am extremely unhappy with the service and won’t be buying any more frames from here moving forwards!

Excellent quality frames quickly delivered. Have already placed a second order and would definitely use again. Thank you very much.

Recieved picture frame quickly and well wrapped.
The issue I have is I had to contact Boldon framing as the frame I recieved was badly chipped in 2 corners and the other corners where not together properly.
I got a reply apologising and a replacement would be sent out asap.
Nearly 3 weeks later and £10 out of pocket no picture frame.
I have messaged since and no reply.
Avoid at all cost they don't rectify there mistakes and just keep your money they are crooks would not trust them.

Purchased custom size frame on a bank holiday weekend and was amazed that it was ready on the next day for despatch!
Happy with frame and mount and would definitely buy from again
Many thanks 😀