Boldon Picture Framing Reviews 

Great frames, delivered quickly at great prices! Really glad I found this company.

The quality of this Picture frame itself is fine. However, it was supposed to come with a stand and didn’t. I emailed to let them know and never received a reply. I do not like leaving negative feedback but they only had to respond with an explanation or a stand. Instead I am left with a frame not fit for my purpose and disappointment of being ignored.

Description on website:

“Can be used on the wall either portrait or landscape. Frames 12×10” and smaller will also come with a standing option”

Ordered their collage frames to fit 18 6x4 we have had to adjust the images multiple times as they keep slipping we have even sellotaped our pictures to the mount. Not impressed considering each frame costs £31, would expect alot more for the money. The black pegs on the back are breaking and snapping due to us having to keep opening the frames to adjust the images. Would expect more from a framing company

Beautiful double aperture frame delivered quickly, well packaged,

Good reasonably priced picture frames & mounts in a wide range of colours and styles.
Order was received within a few days. Would definitely recommend.

there was a mark a big blemish on my frame which was disappointing , I have emailed about a replacement and still not heard back after two weeks. would like a refund or a replacement without a mark on

Both frames showed unfinished edges. Initially I had raised another query before unwrapping the frames completely to which I received no response. When I raised the issue of the unfinished edges I was told replacements would be sent if I sent photos which I did. No response and none to 2 follow up emails.

Delivery was good the frame is beautiful and I would probably order frames in the future

A total lack of communication from this company. I suggest you avoid it. They have a brilliant website but no customer service and lack in any good forms of communication.

Dreadful after sales service. I realised I had over ordered and so returned two parcels mid February using their recommended Royal mail 48 hour pre paid service. I also emailed them to let them know what I was returning and the refunds due. Almost a month later and several unanswered emails I received a refund for one parcel but no response about the other one. No contact number and it seems they have little interest in any after sales service. Would not buy from them again even though the frames themselves are nice.

Impossible to get in touch with this company - I have requested a VAT receipt numerous times, emails are not responded to and there is no telephone number listed on their website.

Lovely frame and quick delivery.

Well packaged, arrived quickly and very pleased with the frames.

Speedy delivery and good quality frames for the price.

Really nice, good quality frame. Packaged really well and very fast delivery. Would definitely order from them again and highly recommended

So impressed with this British company. The website has such a great choice of frames. It was the only one that stocked exactly what I was looking for - a particular size and colour. Great customer service and our frame arrived within a couple of days
Will definitely use Boldon Picture Framing again

Beautiful photo frames and super fast delivery .Good value for money too

I’ve used this company before for made to measure frames and I’m now a returning customer! That should say it all as I’m a fussy so and so…
Brilliant job, excellent skilled craftsmanship/ladyship, very competitive pricing and most importantly a brilliant end product, the picture frame 🖼️
Highly recommended ⭐️⭐️⭐️⭐️⭐️

Easy to submit requirements, great value, beautiful frame. It’s a special present for someone, so I’m really happy.

Just what I needed- only criticism was I found it difficult to hang frame on the wall