We found this company after googling a property we found in Booking and Airbnb. They were around 20% cheaper than the others so booked directly. Booking process was really straightforward and t... See more
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Perfectly situated for Chipping Campden High Street. Shops and places to eat just a short stroll away. Added bonus of the cottage having its own parking space off the road. Sheep Street is a fairly... See more
Company replied
Our family just spent a fabulous 5 days at Kington Grange with the super hosts Susan & Phil. The very spacious property is great with lovely comfortable bedrooms & different rooms to mooch between... See more
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We used Bolthole Retreats to book a fab house @ The Cotzwolds Water Park on Isis Lake! Booking was easy with questions answered promptly beforehand! Premises booked were outstanding! Clean, comfortabl... See more
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Company details
Written by the company
We offer thoughtfully curated, hand-picked holiday homes across the UK’s most captivating regions, including the Cotswolds, the Forest of Dean, Herefordshire and Wiltshire. Each property is personally inspected and chosen for its unique charm and character. • GUEST EXPERIENCE • Our passion is connecting you with spaces that not only meet our high standards but feel like a genuine home away from home. Based locally in the heart of the region, our team uses deep insider knowledge and a genuine love for what we do to ensure every stay is effortless – from tailored property recommendations to attentive guest support and exclusive offers on local experiences. • OUR MISSION • To provide our guests with a seamless way to escape the everyday, unwind, and reconnect with the people who matter most. • EXPLORE & BOOK • Visit https//www.boltholeretreats.co.uk to browse our complete collection and live availability. • PROPERTY OWNERS • Discover how our local, hands-on team can help care for and optimise your holiday home.
Contact info
Burlington House, GL50 2SY, Cheltenham, United Kingdom
- 01242851208
- marketing@boltholeretreats.co.uk
- boltholeretreats.co.uk
4.7
Excellent
620 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 1 week
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Perfect recharge for our family
Our family just spent a fabulous 5 days at Kington Grange with the super hosts Susan & Phil.
The very spacious property is great with lovely comfortable bedrooms & different rooms to mooch between to relax in during the day. The gardens are beautiful and we made good use of the tennis court and wild swimming water. We really didn’t need to go anywhere.
Susan & Phil were the most generous welcoming hosts and full of local knowledge of interest.
Highly recommend!
24 June 2026
Unprompted review
Reply from Bolthole Retreats
Hi Heather, thank you so much for your five-star review of your recent stay. We're delighted to hear you and your family had such a fabulous stay at Kington Grange. It's great to know you found the house spacious and enjoyed the beautiful gardens, and all the activities on offer, including the tennis court and wild swimming. We're also so pleased to hear that the owners Susan and Phil made you feel so welcome and were able to share their local knowledge to help make your stay even more enjoyable. We hope to welcome you back for another stay!
https://www.boltholeretreats.co.uk/property/kington-grange/
Good location fairly quiet off the main…
Good location fairly quiet off the main tourist part of Bourton.
A lot of repairs, maintenance and purchasing of essential equipment is needed to bring the cottage up to a good standard.
Definitely overpriced for the facilities in the cottage.
Would not stay there again.
21 June 2026
Unprompted review
Reply from Bolthole Retreats
Hi Jean, thank you for taking the time to write a review. We're sorry to hear the cottage didn't meet your expectations. We've shared your comments with the property owner so they can review the points you've raised. We really appreciate you bringing these matters to our attention, as guest feedback helps us and our owners make improvements where needed. We hope we can welcome you back to the Cotswolds another time.
Highly recommended
Although we didn’t end up travelling to the cottage, due to personal
circumstances, I felt I must write a review to commend the fast and efficient way Bolthole Retreats dealt with my cancellation. They were sympathetic to the issue and gave me a refund which I really didn’t expect and they were not obliged to do. It is this compassionate approach which means they now have my loyalty and I will use them when we are in a position to book in the future.
25 May 2026
Unprompted review
Reply from Bolthole Retreats
Hi Sarah, thank you for your five-star review. We're sorry you couldn't make your stay, but we're grateful for your feedback and look forward to welcoming you when the time is right.
Beautiful place to stay with family and…
Beautiful place to stay with family and friends. Its like living in the small castle for few days, so peaceful, views and surroundings are amazing.
I recommend it 100%
21 November 2024
Unprompted review
Reply from Bolthole Retreats
Hi Marta, thank you for your wonderful five-star review of your recent stay. We are pleased to hear you had a wonderful time and hope to welcome you back again soon!
Stayed in Lady Jane Grey
Stayed in Lady Jane Grey. Lovely cottage, superbly situated. Smallest room does need a new bed though.
30 May 2026
Unprompted review
Reply from Bolthole Retreats
Hi David, thank you for for taking the time to leave a review of your recent stay. We are delighted to hear that you enjoyed your stay at Lady Jane Grey and appreciated the cottage's excellent location. We also appreciate your comments regarding the bed. We have passed your feedback on to the property owner, who will be looking into this. We hope to welcome you back to The Cotswolds another time!
https://www.boltholeretreats.co.uk/property/lady-jane-grey-cottage-at-sudeley-castle/
We stayed at Vine Cottage over the bank…
We stayed at Vine Cottage over the bank holiday weekend, the cottage is beautifully maintained and everything is to a very high standard. The flexibility to work around our arrival and departure times was exceptional and made the stay all the more memorable. Can’t wait to return…
22 May 2026
Unprompted review
Reply from Bolthole Retreats
Hi Kevin, thank you for your five-star review of your recent stay. We're delighted to hear that you enjoyed your stay over the bank holiday at Vine Cottage and found everything well maintained. We are looking forward to welcoming you back another time!
https://www.boltholeretreats.co.uk/property/vine-cottage-charlbury/
The Granary is one of the nicest places…
The Granary is one of the nicest places I have stayed. I stayed for 4 nights recently with my husband, 2 teenagers, mum and 2 dogs. The Granary outlooks on a beautiful garden, surrounding countryside and beautiful views. We stayed when the temperatures were an all high in the 30's and as the bedrooms are downstairs we found these cool in the evening. It it equipped with everything you need and is a great base. Although you can't walk to any shops or pubs its all a short drive away. I would definitely recommend it, just a tranquil relaxing spot.
25 May 2026
Unprompted review
Reply from Bolthole Retreats
Hi Kate, thank you for your five-star review of your recent stay. We're delighted to hear that you and your family enjoyed your stay at The Granary, and enjoyed exploring the surrounding area. We hope to welcome you back for another stay in the future!
https://www.boltholeretreats.co.uk/property/granary-at-rectory-farm/
Amazing experience
Great information, kept up to date often and an amazingly high standard property we stayed at. Everything was effortless and well arranged. Super happy we found Bolthole retreats. Looking forward to another stay.
20 May 2026
Unprompted review
Reply from Bolthole Retreats
Hi, thank you so much for your wonderful five-star review. We are delighted to hear that you enjoyed your stay and found everything effortless and well organised throughout the booking process. We are looking forward to welcoming you back for another stay in the future!
Wonderful place to stay
Wonderful place to stay, we were there during heatwave and had to thoroughly scrub all the patio chairs and tables, apart from that, great accommodation for three generations
23 May 2026
Unprompted review
Reply from Bolthole Retreats
Hi Paul, thank you for your five-star review. We are so pleased to hear you enjoyed your stay and that the accommodation worked well for three generations of your family. We are sorry to hear the patio furniture was not presented to the standard you expected on arrival, and we appreciate you bringing this to our attention. Your feedback has been shared with the housekeeping team to ensure this is addressed moving forward, especially during periods of hot weather. Thank you again for your feedback, and we hope to welcome you back again in the future!
Beautiful cottage in prime location
We had a wonderful stay at Forsythia Cottage in Bourton on the Water. Perfectly located, very clean and the host Paul was excellent. I thoroughly recommend this option for a stay in The Cotswolds.
20 May 2026
Unprompted review
Reply from Bolthole Retreats
Hi Michelle, thank you so much for your wonderful five-star review of your recent stay at Forsythia Cottage. We are pleased to hear you enjoyed the location and appreciated the cleanliness of the cottage. We hope to welcome you back to the Cotswolds another time!
https://www.boltholeretreats.co.uk/property/forsythia-cottage/
Stay away from Wyck cottage and bolthole retreats
Terrible company who come up with no compensation remedy at all considering how filthy the place was and health and safety issues. Just took our money with no remedy offered considering all the photos and videos sent to them of various issues
18 May 2026
Unprompted review
Reply from Bolthole Retreats
Thank you for your review, Kris. We are disappointed to read your comments as we take guest concerns seriously and responded promptly throughout your stay.
When your concerns were first raised, the property manager immediately arranged for a maintenance visit the same day in an attempt to address the issues reported. Unfortunately, access for the arranged visit could not ultimately be provided, preventing the team from inspecting or addressing the concerns during the stay.
Several of the points raised are also subjective opinions regarding the character, décor and style of a traditional Cotswold cottage, whilst key property features, including the steep, narrow stairs and low beams, are clearly stated within the property description prior to booking so guests can make an informed decision before booking.
Following your stay, we carefully reviewed feedback from the property manager and owner. While we acknowledged that some housekeeping and maintenance items required attention and have since been reviewed with the property team, we do not accept the assertion that the property has “health and safety issues”.
As a gesture of goodwill, despite the inability to inspect or rectify issues during the stay, compensation was processed in recognition of aspects of your experience falling below the standards we aim to provide.
Kind regards,
Bolthole Retreats
The housekeeper was very helpful and…
The housekeeper was very helpful and responsive. The property once booked was an easy process, not lots of emails/questions, easy to access. It was in very beautiful and magical natural surroundings, really unique, and the only constructive feedback was the interior was a bit more basic/tired than the photos suggested. A little more 'hostel' than 'home', little bit musty. It could have done with some more homely touches such as cushions, colour on the walls, more well-furnished kitchen. However it was clean and the surrounds made up for the interior. And the interior did not dampen our spirits and my dad liked it so much he wants to come back!
1 May 2026
Unprompted review
Reply from Bolthole Retreats
Hi, thank you for your five-star review. We’re really pleased to hear you found the booking process easy and that the housekeeper was helpful and responsive throughout your stay. We appreciate your honest comments regarding the interior. We would be delighted to welcome you back again in the future!
Bolthole retreats- Hare cottage
Booking through Bolthole retreats was an easy and smooth transaction and all communication was clear and concise.
Hare cottage is located a short drive outside of Tetbury and we felt it was the perfect base to explore the various towns and villages in the Cotswolds. Quiet and secluded, it’s the perfect place to relax. The cottage itself is beautifully presented, clean and well maintained, with everything you’ll need for your stay. The fully equipped kitchen was perfect to prepare those full English breakfasts and the beds were super comfortable with the softest of linens.
The garden was a wonderful place to relax in the evenings as we had perfect sunny weather and our dog really enjoyed running round the garden. We did have to keep an eye on her as she’s a bit of an escape artist and even though the garden is listed as enclosed and secure for dogs, she would have found it easy to squeeze through the gaps in the stable style gates at the front of the property. But that was not a massive issue in exchange for the wonderful outside space.
We all thoroughly enjoy our stay at this beautiful property.
30 April 2026
Unprompted review
Reply from Bolthole Retreats
Hi Alvira, thank you so much for your wonderful five-star review of your recent stay at Hare Cottage. We’re delighted to hear that you found the booking process smooth and that Hare Cottage provided the perfect base for exploring the Cotswolds. We hope to welcome you back again soon!
https://www.boltholeretreats.co.uk/property/hare-cottage/
Well equipped
Well equipped, clean, spacious house.
The only issue was the WiFi which was poor, as was the television reception, we couldn't watch it.
2 May 2026
Unprompted review
Reply from Bolthole Retreats
Hi, thank you for taking the time to leave a review from your recent stay. We’re really pleased to hear you found the house well equipped, clean, and spacious. We’re sorry to hear about the issues you experienced with the WiFi and television reception during your stay. We hope to have the opportunity to welcome you back to the Cotswolds again in the future!
Lovely cottage well maintained cosy too…
Lovely cottage well maintained cosy too
Nice area lots to do & see
30 April 2026
Unprompted review
Reply from Bolthole Retreats
Hi Tracy, thank you for your five-star review of your recent stay. We’re so pleased to hear you found the cottage cosy, well maintained, and enjoyed the local area with all there is to see and do. We hope to welcome you back again for another stay in the future.
https://www.boltholeretreats.co.uk/property/the-leat-at-wynyard-mill/
Perfectly situated for Chipping Campden…
Perfectly situated for Chipping Campden High Street. Shops and places to eat just a short stroll away. Added bonus of the cottage having its own parking space off the road. Sheep Street is a fairly busy road but the traffic didn’t bother us.
Immaculately and tastefully decorated and furnished throughout.
Shower is quite small and l thought another electric socket would be helpful by the bedroom mirror so the hairdryer could be used.
30 April 2026
Unprompted review
Reply from Bolthole Retreats
Hi Jenny, thank you for your wonderful five-star review of your recent stay. We’re so pleased to hear you enjoyed the convenient location and found the cottage beautifully decorated and comfortable for your stay. It’s great to know the private parking space was an added bonus as well. We also appreciate your feedback regarding the shower and the additional socket by the bedroom mirror. Guest feedback is always very helpful, and we will certainly pass your comments on to the owner of the cottage.
https://www.boltholeretreats.co.uk/property/crafty-cottage/
A great place, peaceful and calm but close to Oxford
A great place! You wouldn’t realise you’re only 15mins from the centre of Oxford. Very peaceful spot, great little conversion well thought out with finer details. Well equipped kitchen, beds comfortable, shower and bath are lovely (but note a deep step into the bath/shower). You get your own garden with garden furniture.
Step free access into the property with a small narrow stair case to mezzanine level. Twin beds are upstairs and double down stairs. Toilet only downstairs.
Owners are very helpful and great hosts. They leave you to get on and do your thing but there if you need them. Pub in village is good and a short footpath walk to the next village has a great Thai pub.
Thornhill park and ride is the closest for Oxford days out, but the countryside is awesome. The Farm shop is worth a visit well stocked produce and a pick your own!
We liked it so much we extended our stay 😊
27 April 2026
Unprompted review
Reply from Bolthole Retreats
Hi Tracey, thank you for your five-star review. We’re delighted to hear how much you enjoyed your stay and that you appreciated the peaceful setting whilst still being so close to Oxford. It’s wonderful to know you found the property comfortable, well equipped, and thoughtfully designed, and that you were able to make the most of both the local countryside and nearby villages during your stay. We hope to welcome you back another time!
https://www.boltholeretreats.co.uk/property/little-coach-house/
It was a lovely house
It was a lovely house, well equipped/ appointed and spotlessly clean. Ideally located for our large gathering.
24 April 2026
Unprompted review
Reply from Bolthole Retreats
Hi Emily, thank you for your five-star review of your recent stay. We’re so pleased to hear that you found the house well equipped, beautifully presented, and spotlessly clean. It’s wonderful to know the location worked perfectly for your large gathering as well. We hope to welcome you back again in the future!
Absolutely perfect
Absolutely perfect! Wonderful location with easy access to all villages, an adorable cottage with cute decor, great linens and comfortable beds. The half bath downstairs was a huge plus as was having a washer dryer. Kitchen is well equipped with anything you might need but there also many good restaurants close by as well as a pharmacy and grocery store. Communication with the rental manager was sterling. Only negative thing was having to leave!
20 April 2026
Unprompted review
Reply from Bolthole Retreats
Hi Lewis, thank you for your five-star review of your recent stay. We’re delighted to hear that you had such a perfect stay and enjoyed the location, decor, comfortable beds, and thoughtful amenities throughout the cottage. We hope we can welcome you back for another stay in the Cotswolds soon!
Beautiful Cottage
Location was great for us. The cottage is very well presented, it’s absolutely beautiful. Host was very accommodating.
25 April 2026
Unprompted review
Reply from Bolthole Retreats
Hi, thank you for your wonderful five-star review of your recent stay. We are thrilled to hear the location worked so well for you and you found the owner very accommodating!
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