Since being on MJ for just over a year I moved over from Curate - I can’t express how impressed I am with Bolt, Jesse has been amazing with the check-ins making sure I’m staying accountable and just... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Bolt pharmacy have been excellent with their care and support with my continued weight loss. I feel secure in the knowledge that I’m using a genuine product as you see some shady products online. If y... See more
Starting from the beginning, back in March. The initial assessment was thorough, as it should be for any prescribed medications. Since then, I had to get in touch with the team at Bolt quite a few tim... See more
They are very good at reminding you when to purchase your next doses but not so good when you need a replacement sharps bin. They just point you to your local authority or require you to pay extra.... See more
Company replied
Company details
- #77 of 112 best companies in Online Pharmacy
- #17 of 20 best companies in Travel clinic
- #47 of 69 best companies in Weight-Loss Service
Written by the company
Prescription treatments available by simply filling in our online consultation form and having medication delivered discreetly to your doorstep. We provide treatments for weight loss, erectile dysfunction, men's health, women's health, travel health, and a variety of other conditions. Our company mission is to make prescription treatments accessible in a way that is quick and easy whilst prioritising safety above all else. Bolt Pharmacy is a GPHC registered pharmacy in the UK and all medication is checked and dispensed by our team of experts including qualified clinicians and pharmacists.
Contact info
Unit 3C Frontier Park, Frontier Avenue, BB1 3AL, Blackburn, United Kingdom
- hello@boltpharmacy.co.uk
- boltpharmacy.co.uk
4.5
Excellent
5k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Cheaper than all the other pharmacies…
Cheaper than all the other pharmacies out there. Quick process every 4 weeks.
28 June 2026
It's easy to do and turns up on time…
It's easy to do and turns up on time payment taken on on time so you don't forget your next pen .
9 July 2026
Great service
Great service, reasonable pricing. Clinician available via email for any questions. Thank you!
12 July 2026
Great customer service.
31 May 2026
Extremely helpful.
8 July 2026
Delivered the parcel to the wrong…
Delivered the parcel to the wrong address and marked it as received! Will be cancelling the service!
Still no response. Customer service replied to my review in public to show that they care but the matter is still unresolved.
27 June 2026
Unprompted review
Reply from Bolt Pharmacy
Murtaza, we're sorry this is still sitting unresolved. That isn't good enough, and we don't want another public reply to be the only thing that moves here.
Our escalations team will be reaching out to you personally to take ownership of this and make sure it is properly sorted on your account.
The Bolt Team
I feel more comfortable in my clothes…
I feel more comfortable in my clothes now and this makes me feel more confident. I have gone down a size and feel much happier. Thanks for all your help.
8 July 2026
Always keeping a watchful eye on my…
Always keeping a watchful eye on my progress and keeping me focused.
11 July 2026
Losing weight slowly but surely .
7 July 2026
Great customer service and seamless…
Great customer service and seamless communication with the team at Bolt.
7 July 2026
Quick decision on starting treatment…
Quick decision on starting treatment and swift delivery. Reminders helpful
8 July 2026
Ordered mounjaro
Ordered mounjaro. Pen arrived faulty the cap would not come off. I informed Bolt pharmacy and afterseveral days of messages was told yes it is faulty but you are not getting a refund or replacement. Several days and dozens of messages from me challenging the decision and involving my credit card company I did get my refund. I wonder how many people have been cheated by this company. Beware. You don't want to order from this company unless you need to raise your blood pressure.
1 July 2026
Unprompted review
Reply from Bolt Pharmacy
Kate, we're really sorry to read this. A product concern of this nature should be followed through properly from our side, and we don't want it left here without a direct look at what happened on your account.
Our escalations team will be in contact with you personally to review this thoroughly.
The Bolt Team
5* Company
Bolt are really safety conscious. They are careful to check your medical history ensuring the medication is suitable for you. They constantly check with you for any side effects and how you are feeling whilst taking the medication. There is always someone avaliable to answer any queries you may have and are very quick to reply. Their Customer Service is excellent with their staff being very polite, friendly and professional. Their delivery service is really prompt.
I highly recommend Bolt Pharmacy.
5*
8 July 2026
Healthy Monitored Weight Loss
I have been using Bolt Pharmacy for five months, now into the sixth month. Very reliable tracked delivery service. Comprehensive checks and access for medical support, with a named allocated physician. Great customer service, with prompt replies. I have consistent and healthy weight loss. Regular check ins. There’s an app to monitor, weight loss, BMI monitoring and medication dosage. The prices are cheaper, no compromise on quality. I have not had any issues, very happy with the service.
30 June 2026
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