Since being on MJ for just over a year I moved over from Curate - I can’t express how impressed I am with Bolt, Jesse has been amazing with the check-ins making sure I’m staying accountable and just... See more
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Company details
- #77 of 112 best companies in Online Pharmacy
- #17 of 20 best companies in Travel clinic
- #47 of 69 best companies in Weight-Loss Service
Written by the company
Prescription treatments available by simply filling in our online consultation form and having medication delivered discreetly to your doorstep. We provide treatments for weight loss, erectile dysfunction, men's health, women's health, travel health, and a variety of other conditions. Our company mission is to make prescription treatments accessible in a way that is quick and easy whilst prioritising safety above all else. Bolt Pharmacy is a GPHC registered pharmacy in the UK and all medication is checked and dispensed by our team of experts including qualified clinicians and pharmacists.
Contact info
Unit 3C Frontier Park, Frontier Avenue, BB1 3AL, Blackburn, United Kingdom
- hello@boltpharmacy.co.uk
- boltpharmacy.co.uk
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Replied to 99% of negative reviews
Typically replies within 24 hours
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Very happy with the full proceo
Not an easy online experience.
Not an easy online experience.
Signe up and they took the money at the first opportunity
Then they send you a link wich you can only use your mobile phone for. Not your iPad or computer. I hate having to type lots of info on my moblile. So close to asking for a refund
Then they are ask you to give them information you have already supplied to them. Except you must fill out the region box except the regions they offer to not match where I live. Why not use counties rather than North east, south west etc and Lodnon. I dont live in any of those regions so chose London just to get past the point.
They then want photo ID and photos of you except their app does not allow you to use the timer so you cannot provide the photos they want. I ended up taking the photo out of the app and uploading it.
Just a poor app. Not thought out. Probably off the shelf and could not be bothered to customise it correctly

Reply from Bolt Pharmacy
The site is very clear and easy to use…
The site is very clear and easy to use , having good results at 2 pound per week
Such a let down from what was previously a great company
Placed my order on 07/06. I have previously used this company for weight loss medication with no issues. I filled in my check on 09/06, and was told I would hear within 1-2 working days.
I followed up on Whatsapp when I hadn't heard anything, was told it was all in good hands and I should hear shortly. 14/06 - still no update so requested to cancel my order as I could get the product cheaper and quicker elsewhere, was told that this is fine and it's been raised with the relevant.
Followed up by Whatsapp on 18/06, still waiting for a response to this.
I then emailed on 04/07 to request another cancellation as I was still waiting and had no product or a refund in over a month, was told again it was passed over to the escalations team who would deal with this but can't promise a timeframe.
Within the year that I haven't used this company, they have became a joke who clearly care more about their instagram adverts than actually fulfilling customer's orders or requests.
They now have my money and are trying to charge me for my second round of medication, without even getting the first round or even my money back. I would avoid at all costs.

Reply from Bolt Pharmacy
Great provider, at great prices.
Having done my research before starting my journey, Bolt seemed to be the standout provider. The process was extremely easy, from onboarding to delivery was amazing. The prices are also very competitive even more so with referral discounts, so always look out for them.
Bolt are great to deal with
Bolt are great to deal with.
Their pricing is good compared to other pharmacies.
They have an excellent customer service, who are very helpful.
Ordering is simple & delivery is great.
I would definitely recommend this company.
Great to deal with
Great to deal with, quick responses and prompt delivery at the best prices 👍
The reminders for when my jabs are due…
The reminders for when my jabs are due are perfectly timed.
Excellent communication all the way…
Excellent communication all the way through. Competitive prices. Excellent customer service.
I recommend Bolt
So easy to use Bolt. They are very reliable and always let me know when to reorder my meds. My orders are delivered on time, are well packaged and I get a message to say when they will arrive.
Professional help is always available if required. Definitely recommend Bolt.
Great communication
Great communication, not pushy for sales.
Very reliable, efficient, great notification of deliveries and delivery service very good 👍
The weight loss has been constant with…
The weight loss has been constant with no side effects. Family are noticing the difference in my appearance and I'm feeling more confident in myself alot more than I have for many a year. Thanks also for the ongoing support that you give
It's just so easy to stay on track
It's just so easy to stay on track, support is important and I have that
Cheaper than all the other pharmacies…
Cheaper than all the other pharmacies out there. Quick process every 4 weeks.
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