Such a great first experience. Everything came on time and packaging is just exceptional. This is hands down the best online indian grocery store that I've used so far (used around 3-4 others).
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Review summary
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Reviews shaping this summary
I have been ordering from Bombay basket for a while now and I love their products, services, and delivery! The order is always packed so thoroughly. I can order glass items easily. Myast order was pac... See more
Bombay Basket has excellent stock of Indian groceries. They list products from authentic brands that have assured quality. Availing their services for over 2 years, we have never got poor experience.... See more
Company replied
Their packaging is layered and secure, glass bottles are really safely packed and the frozen items are packed with iced packs which keeps the freshness intact however it’s a question that for how long... See more
Company details
- Indian Grocery Shop
- Asian Grocery Shop
- Fruit and Vegetable Shop
- Grocery delivery service
- Grocery Store
- Online Food Ordering Service
Written by the company
Bombay Basket is one of the UK's largest and most trusted online Indian grocery stores, with a full range of Indian grocery and green grocery products across all the major brands available in the UK. We aim to provide our customers with all their daily grocery items at the lowest prices. Check out our full range of special offers as you navigate through our website. We operate a live inventory system which means that you will only receive products that you order and will not receive substitute products unless you have specifically agreed to a substitute product being sent. As you navigate through our website, you will find a variety of products including a range of fresh indian vegetables, spices, masalas, lentils, as well as essential food cupboard items and much more. Some of the key brands that we work with include: Fudco, Natco, TRS, Heera, Haldiram's, Shana, Cofresh, MDH, Shan, Aashirvaad, Tilda & Plus hundreds more to choose from as you scroll through our website. We deliver all over the UK, so please enter your postcode in the postcode section of the homepage before you start shopping, to confirm that we deliver to your area. Our delivery drivers and courier partners are always professional and will keep you updated of timings prior to your delivery. Please ensure that you confirm your delivery prior to shopping
Contact info
Unit 20, Avenir Works, Danes Road Industrial Estate, RM7 0HL, Romford, United Kingdom
- sales@bombaybasket.co.uk
- bombaybasket.co.uk
4.5
Excellent
88 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 16% of negative reviews
Typically replies within 1 week
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The experience with Bombay basket is great…
The experience with Bombay basket is great, the way they are packaging glass bottles and mostly frozen items are brilliant and they are also provide every updates on time about parcel, items, delivery and many more.I recommend shopping from Bombay basket to all and get groceries and every kind of products at your doorstep. At last, really thankful to Bombay basket which provides best services to customers and we get every kind of product in one basket.
11 March 2026
Unprompted review
They offer ukwide delivery with some…
They offer ukwide delivery with some users noting timely and efficient delivery.
12 March 2026
Unprompted review
“Great place for grocery shopping
“Great place for grocery shopping. The products are fresh, prices are reasonable, and the ordering process is very easy. Delivery was on time and the items were packed well. Highly recommended for weekly grocery shopping.”
29 January 2026
Unprompted review
Bombay basket doing a great job …
Bombay basket doing a great job …. They provide fresh and best products to their customers ❤️❤️keep it up❤️❤️
7 March 2026
Unprompted review
Super Indian Grocery Shop
Bombay Basket has excellent stock of Indian groceries. They list products from authentic brands that have assured quality. Availing their services for over 2 years, we have never got poor experience. This is when we have ordered perishable goods, including temperature sensitive items. The shopping process is good (probably has room for improvement) and delivery is assured. They offer good value at competition prices. The seasonal discounts make it even more enticing. Overall, very good experience.
9 March 2026
Unprompted review
Reply from Bombay Basket - Online Groceries Store in UK
Thank you so much for sharing your opinion Abhijeet! We really appreciate it.
Excellent prices and flawless service
Excellent prices and flawless service. I love the bulk deals.
15 February 2026
Unprompted review
Reply from Bombay Basket - Online Groceries Store in UK
Thank you for your review and your continued custom Mohammed!
Good variety of food
Good variety of food, value for money and delivery times are accurate.
7 March 2026
Unprompted review
Reply from Bombay Basket - Online Groceries Store in UK
Thank you for the review Harry!
The order was short of Amul butter and no refund, no response
The order was short of Amul butter . I escalated back the issue. The perosn called me and said they are reviewing footage. Its been two months no one has responded back. Saw other reviews and this seems to be their Modus Operandi. Short the order of an expensive item and not respond.
22 December 2025
Unprompted review
Reply from Bombay Basket - Online Groceries Store in UK
Dear Ravi Rao, many thanks for your feedback. Prior to this review we had discussed the matter over the phone with yourself and clarified the reason for the delay. We believe you would have received the funds back on your card. If there are any other issues that you need to discuss please kindly email us on sales@bombaybasket.co.uk. Thank you
Customer Support Team
Bombay Basket
Terrible experience
Terrible experience; I needed to contact my bank to retrieve the funds.
12 February 2026
Unprompted review
Extremely unprofessional Nd non…
Extremely unprofessional Nd non communicative service they just take order money Nd the order is not delivered in 3 days the courier service keeps rescheduling the order as we have only that work to track the orders ..the call number always goes to voice mail no call backs they are scammers taking money do not take any services from them
14 January 2026
Unprompted review
This has been a very disappointing…
This has been a very disappointing experience. After receiving payment and handing the parcel to their delivery partner, the company does not take responsibility for delays or issues. Their delivery partner repeatedly fails to deliver on time.time A big no to use the service again
7 January 2026
Unprompted review
Such a great first experience
Such a great first experience. Everything came on time and packaging is just exceptional. This is hands down the best online indian grocery store that I've used so far (used around 3-4 others).
19 December 2025
Unprompted review
Impossible to place an order
Impossible to place an order. The button is greyed out. Tried with different browsers, same issue. No response from the Customer service, messaged several times, complete ignore. What's the point having an online shop if can't buy anything there? Useless.
17 December 2025
Unprompted review
DO NOT ORDER ANY PERISHABLE ITEMS
DO NOT ORDER ANY PERISHABLE ITEMS. They do not accept any liability for perishable items that are delivered late. It seems like this is a persistent issue with them and they are aware of it. I would like order non-perishable items from them, but not anything frozen or fresh as it is likely that it will not be delivered on time and Bombay Basket will not take any repsonsbility.
29 July 2025
Unprompted review
Such a good online store to get all my…
Such a good online store to get all my shopping. I just wish they had a physical store too! Great offers and delivery was on time.
29 May 2025
Unprompted review
Overpriced item compared to other stores
We recently had our first order. Few items were expensive than mrp mentioned at haldiram site. When we received item I could see the price stickers were removed. The same item was available half price elsewhere. Wouldn't be ordering with them again.
18 May 2025
Unprompted review
Well packed and delivery in time
Well packed and delivery in time. Prices are very competitive. Expiry of products are long. Fresh produce is also very fresh. Would do more orders. Jai Shree Ram.
21 May 2025
Unprompted review
0 Customer service
0 Customer service. Wrote twice after placing order for a small adjustment after been ordering for some (being a loyal customer), but they simply ignored all messages. Ver disappointing service!
6 February 2025
Unprompted review
Reply from Bombay Basket - Online Groceries Store in UK
Hi Sumit, Apologies we had missed your email to amend the order, as it had gone into our junk folders. We will ensure that we regularly check all folders to avoid missing any emails moving forward. We note that you have continued to place orders with us after this experience and we thank you for your custom. We hope that your more recent experiences have been better, but if you have any other issues that you wish to discuss please feel free to contact us on sales@bombaybasket.co.uk
I ordered these so-called mango drinks…
I ordered these so-called mango drinks called Maaza, which are supposedly made from real mango pulp, but they turned out to be nothing but some cheap powder on it It’s not safe to drink no point in paying for return as these are overly charged in the first place
3 December 2024
Unprompted review
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