Exceptional knowledge and handled my case with immense professionalism". "A fantastic and thorough service from start to finish. Always available to answer questions and explained everything in simp... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Medical negligence. From the first phone call Sarm Aghahoseini was absolutely brilliant. He explained everything in great detail making the process easy to follow. Consistent with updates either b... See more
Company replied
Amazing company, friendly and helpful with any aspects, big thanks for James Tomlinson hi helping me a lot with other problems not only my claim. Thank you so much for all tim. Best solicitors ever.
Company replied
Great service. They took all the hassle out of the claims procedure. I was having physio within 2 weeks, paid and organised by Bond Turner. They also advanced funds to me of £3,746 within 4 weeks so t... See more
Company replied
Company details
Written by the company
We are driven to succeed. Our purpose is to help people move on in their lives through surpassing expectations and always supporting our clients, our communities and each other. Our focus is always on people, not only our clients, but their family and/or supporters. We understand the stress and uncertainty involved in bringing a claim in the areas we specialise in, which is why we are committed to always being there for our clients, providing guidance and support throughout the claim’s process. As a niche firm, personal injury is one of our key focuses, along with clinical negligence, professional negligence, and abuse. We do not ‘dabble’ in these areas of law, it is what we do, day in, day out. Some of our team have over 25 years’ experience in their field of expertise, and our team consists of 45 Grade A solicitors and Chartered Legal Executives, plus over 100 solicitors. In addition to working with clients and their families, we are committed to being at the forefront of legal change and development. We have a significant presence in the Court of Appeal and regularly consult with local and central government to promote and increase access to justice. Although we are based in the Northwest, we work with clients from all over the country. With compassion, innovation, responsiveness, and tenacity at our heart, we are confident we can provide you with the best legal service available and gain a successful outcome for your claim.
Contact info
The Plaza, 100 Old Hall Street, L3 9QJ, Liverpool , United Kingdom
- 0151 236 3737
- info@bondturner.com
- bondturner.com
4.6
Excellent
801 reviews
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thanks to bond turner
Thanks to bond turner, we achieved a fantastic result .Their expertise and swift, decisive action truly paid off.
26 March 2025
Unprompted review
Reply from Bond Turner
Hi Daniel,
Thank you so much for leaving us a 5-star review.
We are so pleased to hear you found our service helpful and we will certainly share your kind words with our team who will be delighted to read your wonderful feedback.
We thank you for placing your trust in Bond Turner and please do not hesitate to reach out to us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Great experience
Great experience with the company - Ruby from the HR team was very helpful, responsive and supportive, and really made the process smooth and stress-free.
16 March 2026
Unprompted review
Reply from Bond Turner
Hi Liliana,
Thank you so much for your review.
It was our pleasure to provide you with wonderful support from Ruby and we wish you very well in your career.
Kind regards
Simon Murphy
Bond Turner
I had an excellent experience
I had an excellent experience; the lawyers were attentive and committed to resolving any situation.
19 March 2026
Unprompted review
Reply from Bond Turner
Hi Francielly,
Thank you so much for your 5-star review, the positive feedback means a lot to us.
We are so pleased to hear you had an excellent experience with our firm. We are proud to have a fantastic team of lawyers providing excellent customer service to all our clients. Your review will be shared with the rest of our team who will be thrilled to read your review.
We thank you for placing your trust in Bond Turner and please do not hesitate to reach out to us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
A Professional Service to be recognised.
I’m really grateful for the help I received during my personal injury claim. It made a stressful situation much easier to deal with.
From start to finish, the service was supportive, reassuring, and easy to understand. The staff were always helpful and answered any questions I had .
18 March 2026
Unprompted review
Reply from Bond Turner
Hi,
Thank you so much for leaving us a 5-star review.
At Bond Turner, we pride ourselves on our outstanding customer service and it means a lot to know you found our assistance helpful. We will certainly share your kind words with our team who will be delighted to read your wonderful feedback.
We thank you for placing your trust in Bond Turner and please do not hesitate to reach out to us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Going great now
Was very slow at the start with the first case handler I had but once Nathan took over he’s been brilliant, quick at returning my calls and answering any questions I had, Sam has also been great with any help needed while Nathan was on leave.
1 March 2026
Unprompted review
Reply from Bond Turner
Hi Jordan,
Thank you so much for your 5-star review, we really appreciate it.
It was our pleasure to provide you with the excellent assistance of Nathan and Sam, and we will certainly share your kind words with them, along with their team leaders, who will ensure they receive the recognition they deserve.
We thank you for placing your trust in Bond Turner and please do not hesitate to reach out to us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
I feel completely unsupported
I feel completely unsupported, I feel that Bond Turner didn't work in my favor, I was disappointed, they didn't give any guidance, I don't recommend them, I regret not having hired other lawyers who were at the hospital. I have permanent injuries, and I sincerely suspect that she unofficially negotiated with a third party to get me to sign papers so as not to pursue my future permanent injuries. I was run over from behind, I am disabled for the rest of my life and I have no future compensation.
9 March 2026
Unprompted review
Reply from Bond Turner
Hi Katia,
Thank you for your review.
We are saddened to see you feel our service did not meet your expectations, it is never our intention to leave our clients feeling anything less than fully satisfied.
We must give you every assurance that, throughout our long journey together, our team remained available and willing to assist wherever necessary and that you were kept up to date at every stage of the process.
Every case is assessed on its own merit, and your case was a particularly complex one. Liability was disputed throughout and the prospects of succeeding on liability were always going to be difficult. But despite these difficulties, our team worked hard to secure for you a successful and very favourable settlement under the circumstances.
We are sorry if you do not share our sentiment that this was a positive result, and we want you to know we are still here for you if you ever require further assistance and we wish you all the best.
Kind regards
Simon Murphy
Bond Turner
The onboarding process to become staff…
The onboarding process to become staff is off to a great start! Great communication from Sam and Emma
18 March 2026
Unprompted review
Reply from Bond Turner
Hi,
Thank you so much for your review, we really appreciate it.
Your review is a testament to the fantastic work provided by Sam and Emma. We are so pleased to hear you were happy with their assistance and we will certainly share your kind words with them.
We thank you for placing your trust in Bond Turner and please do not hesitate to reach out to us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Reply from Bond Turner
Hi Akther,
Thank you so much for leaving us a 5-star review.
We are so pleased to hear you found our service helpful and we will certainly share your kind words with our team who will be delighted to read your wonderful feedback.
We thank you for placing your trust in Bond Turner and please do not hesitate to reach out to us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
A blissful experience
Dealing with Bond Turner has been a pleasure from start to finish (though still ongoing due to the other party delaying).
Sam Sattari who was my handler was very professional, easy to communicate and with, kept in touch and was detailed in the process regarding the information required, why it was required and rough deadlines of which were all spot on.
Would recommend to all and definitely use again.
Keep up the good work!
1 January 2026
Unprompted review
Reply from Bond Turner
Hi Muna,
Thank you so much for your review, we really appreciate it.
Your review is a testament to the fantastic work provided by Sam. We are so pleased to hear you were happy with his assistance and we will certainly share your kind words with him, as well as his team leader, David, who will ensure he receives the recognition he deserves.
We thank you for placing your trust in Bond Turner and please do not hesitate to reach out to us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Everything was normal
Everything was normal! Except for having to go to court twice! The lawyers were excellent!
10 March 2026
Unprompted review
Reply from Bond Turner
Hi Diego,
Thank you so much for your 5-star review.
At Bond Turner, we understand attending Court can be a daunting experience and it is our goal to make the process as easy as possible for our clients. It means so much to know you found our assistance helpful and we will certainly share your kind words with the rest of our team who will be delighted to read your feedback.
We thank you for placing your trust in Bond Turner and please do not hesitate to reach out to us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Very professional
Very professional, get the job done. Despite the slow legal system, Bond Turner keep you posted through the process.
16 March 2026
Unprompted review
Reply from Bond Turner
Hi Lomas,
Thank you so much for leaving us a 5-star review.
Communication is the key to our outstanding customer service and it means a lot to know you found our assistance helpful. We will certainly share your kind words with our team who will be delighted to read your wonderful feedback.
We thank you for placing your trust in Bond Turner and please do not hesitate to reach out to us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Reply from Bond Turner
Hi Mike,
Thank you so much for your 5-star review, the positive feedback means a lot to us.
It was our pleasure to provide you with a helpful assistance. Great communication is at the heart of everything we do and we will certainly share your kind words with our team who will be delighted to read your review.
We thank you for placing your trust in Bond Turner and please do not hesitate to reach out to us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Very professional and tenacious in all aspects.
Very professional and driven. Hardworking and dedicated staff who all work in a diligent manner.
Highly recommended
16 March 2026
Unprompted review
Reply from Bond Turner
Hi Andrea,
Thank you so much for your 5-star review, we really appreciate it.
We are so pleased to hear you had a positive experience with our firm. It was our pleasure to assist you and we will certainly share your kind words with the rest of our team who will be happy to read your wonderful feedback.
We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Reply from Bond Turner
Hi Sohaila,
Thank you so much for your 5-star review, we really appreciate it.
We are so pleased to hear you had a positive experience with our firm. It was our pleasure to assist you and we will certainly share your kind words with the rest of our team who will be happy to read your wonderful feedback.
We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Reply from Bond Turner
Hi Aloof,
Thank you so much for your 5-star review.
We are so pleased to hear you had a positive experience with our firm and we were able to provide you with such great support.
It was our pleasure to assist you and we will certainly share your kind words with the rest of our team who will be happy to read your wonderful feedback.
We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Your service is very excellent.
Your company is very good and I am very satisfied with your service.
14 March 2026
Unprompted review
Reply from Bond Turner
Hi Josim,
Thank you so much for your 5-star review, we really appreciate it.
We are so pleased to hear you were happy with our service. It is always wonderful to hear form our satisfied clients and we will certainly pass on your kind comments to our team who will be delighted to read your review.
We thank you for choosing Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require further assistance.
Kind regards
Simon Murphy
Bond Turner
Fantastic from start to finish
Bond Turner were fantastic from start to finish. They're communicative, straightforward, professional, proactive, and genuinely pleasant to talk to. I'm very happy with my resolution, and they handled all the hard work to make it happen. The last thing you want is extra stress when you're making a claim, and they took it all off my plate. I can't rate them highly enough.
13 March 2026
Unprompted review
Reply from Bond Turner
Hi Leo,
Thank you so much for your 5-star review, we really appreciate it.
We are so pleased you found our service helpful, we pride ourselves on our excellent communication. Your kind words will be shared with the rest of our team who will be delighted to read your excellent feedback.
We thank you for choosing Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require further assistance.
Kind regards
Simon Murphy
Bond Turner
Thanks to Bond Turner for all the…
Thanks to Bond Turner for all the support during my case. Start to finish they were very professional and helpful with all my needs.
13 March 2026
Unprompted review
Reply from Bond Turner
Hi Michael,
Thank you so much for your 5-star review, we really appreciate it.
We are so pleased you found our service helpful, we pride ourselves on our efficient and professional assistance. Your kind words will be shared with the rest of our team who will be delighted to read your excellent feedback.
We thank you for choosing Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require further assistance.
Kind regards
Simon Murphy
Bond Turner
I had a car accident and Bond Turner…
I had a car accident and Bond Turner did their duty professionally.
13 March 2026
Unprompted review
Reply from Bond Turner
Hi Mohammed,
Thank you so much for taking the time to leave us a review.
We understand being involved in an accident can be a stressful experience and it is our goal to ensure the subsequent legal process is a smooth and efficient journey for all of our clients.
It means a lot to us to know you found our service helpful and we will certainly share your kind words with the rest of our team who will be delighted to read your feedback.
We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Bond turner has done such a great work…
Bond turner has done such a great work in my case.
13 March 2026
Unprompted review
Reply from Bond Turner
Hi Liagat,
Thank you so much for your 5-star review, we really appreciate it.
We are so pleased to hear you had a positive experience with our firm. It was our pleasure to assist you and we will certainly share your kind words with the rest of our team who will be happy to read your wonderful feedback.
We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
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