Bonnypack Reviews 94

The price marking is unreliable. Don't even mention the price after tax and like showing it's cheap, but it is a pure scam for new customers looking to shop at a clear and cheap price, and the customer service is horrible. Their "helping'' email is completely useless, and I still haven't got any response, btw. And the most IMPORTANT is the unfair parking ticket. I was shopping and waited in the queue for a long time and I received more than a HUNDRED pound parking ticket. It is an unrealistic and horrible experience in this shop. I will never come back.

Eexcellent company​ to deal with, items exactly as described and delivered so very well wrapped and fast delivery . Will definitely bu​y from you again, Thank you

The staff member when out her way to help me I did confused things but they still when extra mile for me this is amazing shop please shop here thank you

I received my order today, it was brilliantly packed…..The soup bowls are amazing…..it’s my first time purchase and I am sure there will be many more….also will pass your name to family and friends…..once again many thanks….regards David Warwick………

Brilliant I highly recommend this company. Excellent products good value

I ordered an item from this company in early February, it arrived damaged .
I sent photographs of damage to company and called them and was told they would send replacement parts .
I heard and received nothing, after waiting 2weeks I asked for a refund and was sent a return label .. item was tracked and received back at bonnypack on 10th March .. I still have not received my refund now 9 days later .
I’ve e mailed and been told they are behind with refunds .. so out of pocket now for over 6 weeks .
Do not use this company !!!

I've ordered a few times from this brilliant site and each time it's been a stress-free experience - great quality products, really competitive prices, and highly efficient delivery.
Superb service, thank you Bonnypack.

This Company has some great glass chopping boards, well made fantastic price. delivery is second to none easy site to use. I ordered 3 chopping boards and will buy more as soon as the others I want come back into stock

As a regular customer for home items and an Early Learning & Childcare Centre I just love the range offered at Bonnypack.
Staff are so helpful and knowledgeable about products always offering a smile and warm welcome.

I’ve been a regular customer for over 20yrs and hadn’t noticed the new car park restrictions - 90mins free parking and a registration hub in the shop.
I was gutted to receive a parking fine for being a few minutes beyond the allocated time, so I contacted Bonnypack direct.
They were completely understanding and after a couple emails back and forth, removed the fine💗!

Thanks all, I now feel a very valued customer! Pls don’t forget to register your car.

Purchased several ceramic William Morris products which came in the original boxes. The products were brand new, sold at a good price, packed and delivered with care. First order from Bonnypack - would purchase form this company again and highly reccomend.

EXCELLENT SERVICE AND SUPER FAST DELIVERY . MY PARCEL ARRIVED WELL PACKAGED AND MY MUM IS TOTALLY DELIGTHED WITH HER WILLOW PATTERN SALT AND PEPPER SET . THANKYOU SO MUCH FOR THE GREAT SERVICE , CANT THANK YOU ENOUGH

Ordered 3 chunky wooden candle stick holders, under £5 each, delivery was very quick. I am thrilled with my items, they have exceeded my expectations. They are all different shapes, which I love, they are light and chunky, I can’t wait to display these in my home. I would highly recommend

Very impressed by this company’s attention to customer service!
Within 30 minutes of ordering a console table online they phoned to re-confirm my address and a delivery date. When it arrived (very securely packed and on a pallet) the packet of bolts for assembly were missing.
I telephoned to report the problem and within minutes received a call back promising a pack of bolts would be with me within 2 days, and in fact they arrived in less than 24 hours!
We are delighted with the table and will definitely shop with Bonnypack Scotland again! Thank you!

My experience was excellent service.
Will be using again. Told my friends and family. Excellent.

Fantastic customer service! My delivery was damaged in transit so I had to return and await a replacement as my items were out of stock, I received one then the other two at a later date but they are perfect, there was also a little gift inside which was lovely! I’d definitely order again as their customer service is fab! Thank you! 🤩

What a wonderful company to buy from. Prompt service, communication absolutely spot on.

Definitely will use them again.
Thank you once again re my order & delivery to my daughter/granddaughter.
They love the item I bought.

Paid for my items and still waiting for order confirmation 48 hrs later
So worried I calked them and was speaking to a very rude man who said he can't help me I would have to just wait

Faultless. I ordered a number of glasses from Bonnypack. I hadn’t heard of the company before, but decided to give them a try given their prices were so reasonable. The glasses arrived very quickly and really well packaged. Out of the many glasses I ordered, one had a small chip. I contacted Bonnypack and they sent a replacement out straight away. I cannot fault them. Would definitely buy from again.

Fantastic company I'm always a bit worried buying fragile items online but these were really well wrapped and arrived quickly.I will be shopping with them again.It's nice to find a reliable shop.

Fast delivery , kept up to date about order