Great products and customer support. The bras are sooooo comfortable, and my kid loves the pyjamas. One came damaged, and they sent a replacement within a week. All products arrive quickly and as de... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Great products and customer support. The bras are sooooo comfortable, and my kid loves the pyjamas. One came damaged, and they sent a replacement within a week. All products arrive quickly and as de... See more
Company replied
I've ordered off this company twice now and both times the bra top has arrived in damaged packaging! I've just recently had a mastectomy so I wasn't happy with the state it arrived in! To happen once... See more
Company replied
I bought 3 items, all XL, Womens ribbed turtleneck top, seamfree undershort, womens classic long sleeve t-shirt. All 3 are literally different widths and lengths. I've worn all 3 both immediately afte... See more
Company replied
I had an issue with the delivery due to the courier, but Boody’s customer care was incredibly helpful and nice —especially Cherry, who handled everything so smoothly. Thank you so much! I just rec... See more
Make yourself comfortable. ☁️ Underwear, loungewear and apparel 🌱Certified Organically Grown Bamboo Viscose 🌎 Proudly B Corp and 1% For The Planet
United Kingdom
Replied to 72% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I ordered twice from Boody, both times in November. Neither of the packages was delivered, and I ended up receiving refunds. I waited over a month for the second package. I would avoid ordering if you do not live in Australia, they have unreliable shipping.
I love this brand sooooo much. Such soft clothing and fits perfectly to the body. Material is sustainable and every single detail of the delivery process they had sustainability in mind. Instead of stickers to show the produt detail they had pins, string and a paper tag. The bag is biodegradable. They send a gorgeous summary of their sustainability impact and they are also BCorp Certified. This company is now in my top favourite brands.
Ordered underwear on 6th of December as a Christmas present, here I am on the 31st December and they still have not arrived. Last time I buy from Boody.
I have been pleased with their products in the past but come on they know that there will be a greater demand in December.
Good quality product, prompt and efficient delivery, even over the busy Christmas period!
I've been wearing their bras and underwear for years and they are really comfortable. I'm small and they fit and support me well. The fabric is soft. The elastic does eventually give out, but no sooner than other brands which lack their attention to the environment.
This time, there was a lot of unnecessary packaging and labels, some of it plastic, which I was extremely upset about as the biggest reason I buy from them is the eco aspect of it, and the fact they are a B-Corp.
Delivery took a long time (nearly 3 weeks) but I've never had to pay customs fees.
Absolutely love the products, very comfy, great feeling on the skin, best bra I ever had
The clothes are very comfortable to wear, soft and retain their shape and colour even after frequent washing.
I am allergic to many fabrics, but not to them.
Further more is the communication with the company very good. Last time, the post had some issues with delivering the package and they were very helpful and kind.
The only thing I would improve is the small selection of colours. In Australia there are bamboo clothes in 1000 colours, why not in Europe?
I have made 3 orders with Boody, and I love all of them.. PJ'S, Underwear, Romper !!
The quality is superb, and shipping is fast !
Good things first: The underwear ist really comfy and soft. And everything stays in place. I tried a biliki slip and the triangle bralette, they are really nice.
The T-Shirt Bra ist way to thight around my ribs, it feels crammed.
I was very excited about the long jumpsuit, but the crotch hangs way to low. Like between my knees and my upper thighs - it feels very uncomfortable.
But what really shocked me was the return costs - 40€!
That really is very much and I don't remember seeing any kind of hint about that.
Not a great bra for me. Was looking for an alternative to underwire and sports bra.
This bra does not give lift.
I’m only a B cup but my boobs look saggy under a T shirt.
When washed the inside cups move into a ball also.
Will go back to underwire!
Great underwear, but I had to wait for more than two weeks to get it in Belgium. Too long.
At last bras that are so comfortable with no marking on my sadly ageing and ultra sensitive skin..Great to have decent bras that feel good at 60...Now I know they are great as is the delivery..I will just have to buy the matching knickers!!
It's a real pity there is no EU website. I did realise there would be customs but wanted to try anyway. I really loved the bras. I'm pregnant bought one to sleep in and one tshirt one and worn on repeat. I also loved the scoop tops i bought three but i've noticed one has started to bobble a little already so that was disappointing. Maybe it'll look better after i wash it.
I am not happy with the purchase and the overall service. Here are the reasons:
1. The website advertised free shipping, but I was charged €15 for shipping.
2 I expected shipping from an EU country (Germany?), but the package was sent from the UK. Due to customs procedures, it took around 14 days to arrive.
3. I chose the size based on the size chart, but all three items were much too small, so I had to return them.
4. The return cost me an additional €10
5. I initiated the return process online, which was easy, but it’s unclear whether UPS will pick up the package or if I need to drop it off. I emailed customer service, but received no response.
In total, this purchase cost me an extra €25 for nothing.
I do not recommend this company. If you buy from them, be prepared for these additional costs
I bought two bras for fuller bust and I can’t say I’m 100% happy with them. I bought an M and an L, and neither fit well. I have serious mono boob with both, the back for the size M is too small where as the L is too big and the front for both of them does not stretch enough to allow room for my boobs.
The material is nice and not too heavy and sweaty though!
I didn’t love that I was charged 6,50 for postage, but went with it but sad to see that when I wanted to return at least one of them I was charged a handlers fee which would be taken off my refund.
Overall, the quality of the bras are good! The fit for me is not good and the extra costs with postage and returns isn’t great.
I like the knickers - very comfy. The bra is a bit small for me though and is definitely a "mono boob" fit. Comfy but not a good look for wearing all the time.
I bought the full cover t-shirt bra and they were above my expectations! Finally a bra that is comfortable and fits really well!! Plus the excellent customer service of the brand that has left me amazed. Keep on the great job!!!
The bras are super comfortable, yet if have a fuller chest, keep in mind that this still kind of gives the one boob look. I will wear the ones I have in the house, but most likely not outside of the home.
Company is super eco-friendly and think of the environment first. Transport and customs took a ridiculous amount of time for a schengen shipment, but that's not Boody's fault.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.