Boohoo charges 25.54 for dress and delivery the dress wasn't nice on so decided to return it and you get 14.50 back over 10 euro lost. Shein and Temu are a better option and the quantities are the sam... See more
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I ordered a dress for an upcoming wedding, but it arrived in a shocking state. There were loose threads, the stitching on the back had fallen out, and there were two stains on the back of the fabric.... See more
My partner recently ordered 2 (of the same) beige onesies in a size L. The package arrived today with 1 L beige onesie and 1 white onesie in size M. The packaging containing the white one was ripped o... See more
Item described as 50% cotton 50% polyester. When it arrived it was 95% polyester. Want to return for a refund but unhappy to have to pay €4 for return when item not as described. Sent boohoo.ie photo... See more
Company details
Information provided by various external sources
Boohoo.com is a UK-based online fashion retailer, aimed at 16-30 year olds.
Contact info
Dale Street, M1, Manchester, United Kingdom
- boohoo.ie
1.6
Bad
147 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Faye was fab in customer service
Faye was fab in customer service! Super speedy response :-)
10 May 2019
Unprompted review
Customer service excellent!
Customer service excellent!! . Had a small issue with shipping cost and was fixed with in 24hrs and refund issued.
19 April 2019
Unprompted review
Great customer service from Tasnima on…
Great customer service from Tasnima on Boohoos Twitter. Immediate response and problem solved. A lot of other shops should take notice. X
16 April 2019
Unprompted review
Excellent customer service
Had a complaint that was dealt with very quickly and efficiently by customer services. Lindsay was very helpful and refunded the product immediately. She was very accommodating and pleasant to deal with. I would really recommend this company's customer service.
1 March 2019
Unprompted review
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