BookingHawk.com Reviews 60

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its ease of use and intuitive design, making the booking process seamless and stress-free for both businesses and their clients. Many highlight the excellent customer service, noting the team's responsiveness, helpfulness, and willingness to go above and beyond to assist users. The affordability of the service is also frequently mentioned as a significant benefit, offering great value for money. People appreciate the personalized support and the fact that they can always speak with a human, which is seen as a rare and valuable aspect. The system's efficiency in managing bookings, payments, and class schedules has been a game-changer for many, freeing up valuable time and increasing sales.

What people talk about most

Booking process

Customers express high satisfaction with the booking process, consistently praising its user-friendliness and... See more

User experience

Consumers find the user experience to be highly positive, consistently praising its ease of use and intuitive... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the team's helpfulness and... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team's... See more

Price

People report positive experiences with price, consistently finding it very affordable and reasonable. Many... See more

Based on these reviews

Rated 5 out of 5 stars

verything from our first interaction with Niall and his team has been seamless. Nothing was a problem. They'll work around your requirements and are always there to help if necessary. Top class servic... See more

Company replied

Rated 5 out of 5 stars

I've been using Booking Hawk since March to manage my fitness and Pilates classes and it’s been a total game-changer. The platform is really straightforward and easy for my clients to use, which has m... See more

Rated 5 out of 5 stars

I've been using BookingHawk.com since 2023. The platform is super user-friendly — everything is laid out clearly, and it's incredibly easy to set up and manage bookings. It's very cost-effective,... See more

Company replied

Rated 5 out of 5 stars

Highly recommend Booking Hawk as a booking system. It’s very user friendly and provides me with all the elements I need to have my baby & adult dance classes booked, confirmed & paid ahead of class t... See more

Company replied


Company details

  1. Software company

Written by the company

Low cost booking system. Payments, scheduling, email disclaimers, class credits, gift vouchers, zoom integration, SMS reminders. Our booking management system is easy to use and highly flexible. A diverse range of small businesses are using BookingHawk.com to boost their efficiency and revenue. Join our movement - providing a quality product at an affordable price!


Contact info

4.8

Excellent

TrustScore 5 out of 5

60 reviews

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Rated 5 out of 5 stars

Niall and Katie go above and beyond! all…

Niall and Katie go above and beyond all the time! The system is great for our businesses and really user friendly! The communication is always so efficient.

16 April 2025
Unprompted review
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Reply from BookingHawk.com

Hi Chelsea. Thank you for taking the time to share your experience and for your kind words. Using us for both of your businesses is a huge vote of confidence for us and we appreciate your support.

Rated 5 out of 5 stars

Excellent service with impressive response rates

I was recommended bookinghawk through an online yoga teaching community and as a small studio owner, it really delivers everything I need from an online booking platform at a truly impressive price. I have been using the service for almost a year and have been extremely impressed by the response time for any minor issues which I have faced. Thank you to the team for your excellent service!

16 April 2025
Unprompted review
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Reply from BookingHawk.com

Thank you Rosie for your lovely review!

Rated 5 out of 5 stars

Love Bookinghawk

Fabulous booking tool and the tutorials are great for learning how to do things but it is intuitive and easy to navigate. I’m very happy and have recommended it to others who also love it! Keep up the great work Bookinghawk team!

16 April 2025
Unprompted review
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Reply from BookingHawk.com

Thank you Deb for you kind words and taking the time to shre them too.

Rated 5 out of 5 stars

Fantastic service

They offer a fantastic service - very good functionality on the website, great and effective customers service, good price...everything you need! Hire their services with your eyes closed, you won't regret it - I'd give 6 stars if I could!

18 December 2024
Unprompted review
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Reply from BookingHawk.com

Thank you Marilla for such kind words! (6 stars!! :-D )

Rated 5 out of 5 stars

I have used booking hawk with the last…

I have used booking hawk with the last year and a half and I have found there service impeccable. I searched for a long time for a cost efficient, reliable booking system and I can honestly say they are the best. Always updating their clients, such a user friendly site and they are always happy to help and support whenever you need them. I will be with them for life, if they have me 😂🙌
Thanks so much
Corinne Higgins

16 April 2025
Unprompted review
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Reply from BookingHawk.com

I cannot tell who you are as it seems to be an anonymous review. But wow, that is very kind of you to take the time to share such a glowing review. Thank you!

Rated 5 out of 5 stars

A pleasure to deal with and so…

A pleasure to deal with and so efficient. I love using BookingHawk. Was exactly what I was looking for for my Breathwork business. Very easy to use!
Also the best bit is that it's supporting a small Irish business!

8 April 2025
Unprompted review
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Reply from BookingHawk.com

Thank you kindly Niall, for the positive review and for making the time to share.

Rated 5 out of 5 stars

BookingHawk has been a total…

BookingHawk has been a total game-changer for my yoga business.

It’s streamlined all my class and workshop bookings, saving me so much time and admin. The platform is super easy to use—both for me and my students—and it’s made managing my schedule a breeze. I honestly don’t know how I managed before I started using it.

On the rare occasion I’ve had a question or needed help, the BookingHawk team have been amazing—so friendly, quick to respond, and genuinely supportive.

I absolutely love it and recommend it to anyone running classes or events. Total five-star service.

16 April 2025
Unprompted review
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Reply from BookingHawk.com

Thank you for your kind words Carly. It is always interesting to hear why exactly our clients like our system and you taking the time to share is very kind.

Rated 5 out of 5 stars

Absolutely love Booking Hawk

Absolutely love Booking Hawk. Works perfectly for my business. Great value and more importantly super quick and efficient customer service.

16 April 2025
Unprompted review
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Reply from BookingHawk.com

Thank you kindly Heidi.

Rated 5 out of 5 stars

Fantastic booking platform & customer service

I have been so utterly impressed with Booking Hawk. I researched and considered so many different booking platforms for my yoga business ahead of choosing Booking Hawk - and I am so glad I chose them! The public facing booking page of the site is simple, and lacks the pizazz of other (more expensive) platforms, however, that is the only small drawback to this platform. It performs everything you could want it to, at such a reasonable price. And the Customer Service is extraordinary! Niall and his team are really helpful and so quick to respond to any queries. I have been so impressed with this booking platform, and I am repeatedly so thankful that I chose to use Booking Hawk! Thank you so much.

21 August 2024
Unprompted review
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Reply from BookingHawk.com

Hi Alice. Thank you sincerely for taking the time to write such a positive review. We will take your valuable feedback regarding our user interface on board and try to enhance it in the future.

Rated 5 out of 5 stars

Outstanding

After researching so many booking systems, I actually stumbled across BookingHawk by pure coincidence. I decided to give the system a trial and I can honestly say that I am overjoyed with all the features and the functionality. I wanted something that was easy to navigate for both my clients and myself; which could also accommodate our personal needs and include a unique booking experience for each client. I had an idealistic mindset that my booking system needed to be simple and most importantly I wanted the design to be clear, clean and modern. My peeve is websites that look cluttered, too busy and a mind field of irrelevant and confusing information that just looks messy! BookingHawk offers so much accessibility which is great. The customer service is excellent and both Katie and Niall came to my rescue many times when I was just learning and getting used to the system, they answer questions quickly, clearly and have been brilliant. I can definitely foresee a long future with BookingHawk whilst I remain teaching my classes. Thank you for creating a wonderful system!

14 May 2024
Unprompted review
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Reply from BookingHawk.com

Thank you Sarah :-)

Rated 5 out of 5 stars

Booking hawk has been a gamechanger

I am very happy with my experience using booking hawk so far. I had been thinking about implementing a booking system for a while but felt that booking systems like mind-body were not for small individual teachers like me - they are aimed more at the yoga studio model.
Then Covid hit and everything went online. I was taking payments through paypal and the admin in registering and taking payment was alot!
Around this time I was getting a new website designed so I decided it was time to go for it and get some sort of online payment option sorted. I did a lot of research and I found bookinghawk was exactly what I needed and within a reasonable budget.

I love that I know exactly how many people are booked into a class in advance and all their details are stored properly in one place, effortlessly. My revenue has increased since implenting this system even with the percentage fee on each transactions. I put that down to making it so easy for people to book and pay in advance. I have asked my customers and they all reported the system was easy and quick to use from their end.

I honestly don't know how I managed without bookinghawk for so long. The amount of time I spend on admin has decreased significantly. My classes are busier now - I think people really want to be able to book online and when they pay in advance they are more committed to coming to class.

It is also really handy to be able to email the whole class in one go and to be able to cancel a class or change dates so easily. During the lockdowns I loved the feature where I could set up my online classes on bookinghawk and it would automatically generate a zoom meeting and send the link.

I also find the website very easy to use .
I would definately recommend booking hawk to any sole trader yoga or pilates teachers - it really was a gamechanger for me.

21 July 2022
Unprompted review
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Reply from BookingHawk.com

Thank you Claire :-)

Rated 5 out of 5 stars

An easy to use great value booking system.

A few weeks into the Covid pandemic I went online with my yoga classes through Zoom. I was online but I didn’t have a booking system to support my online classes. I was taking payments thru Revolut & PayPal but was relying on people to pay for classes they were taking and I did have some issues with not receiving payments from people. This spurned me into researching a booking system to support me in linking payments to class access. I wanted an Irish booking system, that was important to me. I came across Bookinghawk and realised they could give me the features I was looking for. In particular it was important for me to have the ability to contact class attendees before a class to let them know what the plan for the class was & what props they might need. It was also important that I could contact those attendees again after class with a link to the class recording. Bookinghawk provided this feature and I was happy to try the demo. Niall was super helpful in getting my booking system setup, no questions were too daft to be asked and every query was answered promptly & helpfully.
With having the Bookinghawk system in place I know in advance how many people I’m expecting at a class & I’m paid in advance of classes. People are now booking directly rather than texting me to hold a place in a class which cuts down on my admin time.

In my experience the Bookinghawk customer service is second to none and the pricing is great value. For anyone considering a yoga booking system I can highly recommend Bookinghawk; you won’t regret it.

20 July 2022
Unprompted review
Rated 5 out of 5 stars

No longer on call 24/7 and zero negative impact on my business.

Before implementing BookingHawk all bookings were done either in-person or on the phone including all card payments being processed manually (digit by digit), this resulted in feeling permanently on-call even at weekends and when I was on leave. It felt that I couldn't take any mental time off for fear of loosing potential business. Plus all calls/emails took time to reply too.
One Christmas about 5 years ago, I knew I had to make a change. I had crossed paths with bookinghawk though a mutual work colleague so I reviewed what they had to offer and decided to avail of their 30 day free trial. The results on my down time could be seen immediately, as I could automatically divert any potential customers to the booking site which I was able to update and personalize to reflect the services that I offered. It also gathered client information in a GDPR compliant way which was essential.
As a result, it reduced laborious and unnecessary replying to emails and texts as all the information is now included on the booking site for my clients that I can access from my PC at anytime. People can book 24/7 365 and it still surprises me when I see bookings coming in during the middle of the night. I also process manual card payments using the site so that all my card payments use the same platform and their biggest selling point is their customer care which is second to none. Any improvements I had experienced were magnified when pretty much 90% of my business went online due to covid.
My advice to those considering a booking system is to definitely consider bookinghawk and avail of their 30-day trial. Look at the other businesses using the site and see how they display their services on the site so that you can get the maximum benefit from the trial. Its great that it offers a pay-monthly option but I find I just pay yearly as I often have customers booking up to 3 months in advance so for a few euro, I have decided to keep the booking option open to my customers 24/7 even if I am on leave for a few weeks, so that they can see my services and book now or maybe return to book later.

19 July 2022
Unprompted review
Rated 5 out of 5 stars

Easy to use & great support.

In addition to teaching yoga online, I also have a full time job. So trying to keep track of bookings, remembering to send links etc was tricky.
Signing up with Booking Hawk took that extra work away from me.
I find it really easy to use. I can set up my monthly classes really quickly on my phone. Booking Hawk takes care of everything from there. Bookings, setting up the zoom link, cancellations, refunds, everything! All I have to do is show up for class!
You don’t need to be “techy” to use it and the support team are great if you mess up or are unsure about anything.
If you’re considering implementing a booking system, I’d say go for it. It’s a great system and one that’s constantly being upgraded with new features.

7 July 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic booking system, highly recommended

Before I had an online booking system, my admin took more time than actually teaching my classes. I can honestly say that deciding to use BookingHawk was the best thing I did to take the stress out of running my business. I have been using BookingHawk since October 2020, installation was really smooth and their customer service is exceptional. They go above and beyond to make sure that any queries are dealt with immediately and always provide a personal experience. I now no longer have to keep track of payments and always know in advance exactly who to expect in my classes. My students tell me that they find the system really easy to use. I particularly like the feature that allows me to give different people their own personal booking code for discounts when required. I would highly recommend BookingHawk to any teachers looking for a booking system, it’s extremely good value for money and will allow you to focus on your teaching instead of your admin.

7 July 2022
Rated 5 out of 5 stars

Big win for small business needing a booking system

I've been working with BookingHawk for over 1 year and I've been super happy about the services they provide. The system is easy to navigate, intuitive both for me and my clients and comes with small price tag which is certainly a plus for a small business. I love their customer service, which is speedy, very personal and to the point. I really feel cared for.

Since working with BH, my class cancellations rate went down and people respect the cancellation policy, which is a true relief. Students appreciate the ease of booking a class.

I've already recommended BookingHawk to several other yoga/pilates teachers and I'll be happily recommending them over and over.

23 June 2022
Rated 5 out of 5 stars

Excellent Booking System

I have been working with the Booking Hawk team the last three months and from the get go, they have been efficient, helpful and immediately responsive with any questions I have had. The system itself is easy to use for both the customer and the company. My monthly rate is exceptional value for money and I would highly recommend them to any business in need of a booking system.

19 June 2022
Unprompted review

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