Booking Health™ Reviews 

The medical center is excellent, and we would like to thank all the medical staff, especially Mr. Youssef, for what he did and for being there most of the time with us, and Miss Nour for coordination and arrangement to make things easier for us, and I would like to thank Nurse Anya in particular for her strong interest in the patient

The experience was very useful .. The company's employees ' handling and follow-up were excellent..

Especially the translator Ms. Mounira since my arrival in Germany, she has been in touch and facilitates all the requirements of the patient.. In addition to her presence and follow-up of hospital appointments and examinations during the treatment period.. I recommend her to be the family translator at the next appointment

I recently had the most remarkable experience with Booking Health while organizing my medical program for dendritic cells in ULM under the expert care of Prof. Gansauge. From start to finish, the entire process was seamless and exceeded my expectations in every way


Prof. Gansauge's expertise in the field of dendritic cells was evident from the outset. He was approachable, patient, and took the time to explain the treatment process thoroughly. I felt reassured and confident in his hands, and the results of the treatment have been nothing short of remarkable.

In conclusion, I highly recommend Booking Health to anyone seeking top-notch medical services abroad. Their dedication to patient care, along with the expertise of professionals like Prof. Gansauge and the travel manager Nour, ensures a smooth and gratifying experience.

It is very important for me to share this experience, because Trustpilot was the only source of reviews I found for this company. Even Reddit came out blank.

I accidentally contacted this company upon doing research for a doctor that was recommended to us locally, and in believing I was requesting information directly to the hospital, turned out it was a sponsored Booking Health website and they contacted me instead. They were very nice, courteous, efficient, but upon receiving their proposal for a different doctor they considered "better suited", something seemed off: specially after I asked for an initial consultation with the Dr. they recommended for the treatment (which they made look like it was wonderful and easy and uncomplicated, when in reality we are well aware of the diagnosis and how complicated the condition we're seeking treatment for really is), and, upon my insistence on the matter, was told that I would be charged $1,500 for an initial consultation that would require 2 weeks to book and that the Dr. was leaving on vacation shortly, so that those 2 weeks would be of better use receiving treatment (which I was to pay for, upfront) than waiting for a consultation that would mean that the treatment would be postponed to mid-august. I therefore decided to contact the hospital directly in order to confirm, first, this was a known, trusted provider, and second, how I could get in touch with the doctor directly even if I proceeded with BH after my clinical questions were answered, which BH couldn't answer because they're not doctors. The hospital replied immediately, and even if they informed us that they were known to them, they did not advice doing business with them mainly because costs were much much higher with this intermediary. Within 72h, I have already spoken on the phone with the Dr. 3 times, have received constant feedback from his team, have been explained the recommended course of action (which is COMPLETELY different than what BH proposed, exponentially, in time and costs), and the Hospital is already assisting with paperwork for visas and other logistics, for free. Had I moved on with BH, not only would I have paid much more, we would've gotten the surprise, upon arrival, that what was paid for was to be very different than what in reality it would be, starting with a short recommended 7 day-stay (according to BH) that in reality would have to be 3 weeks TO START in order to get some sort of treatment done. And those 3 weeks, vs. the 7 days of BH, were quoted from the hospital at half the costs of the real "starting" treatment they really proposed in order to achieve some sort of results.

When asking to my "coordinator" about the bad Trustpilot reviews, I was told that they were fake reviews from competitors trying to harm them, and that I should (and i quote) search BMW and Mercedes Benz to see that even they had bad reviews. So, to make this clear, this review is not from any competitor, this happened today, and yes, if you play with people's health, and you can have people die (and go broke) offering fake or incomplete treatment options to already delicate patients, you are a scam. Hope this serves someone, contact hospitals directly, the german are very nice and willing to help (including big famous practitioners).

UPDATE 7/9/2023: We have a FIRST appointment, we're underway with visas, we have not paid anything upfront to anyone, the hospital we chose receives payment in cash or credit directly upon arrival, everything has been explained to us in every possible detail directly by the doctor and his assistants in writing, and we are hopeful and trust what's going on. Before my contact to the hospital, the doctor had never seen, heard of or reviewed our case (contrary to what BH informed us), they had never been contacted by BH before sending a proposal to me regarding appointment availability (contrary to what BH informed us), and most importantly, the doctor is not going in any vacation in the foreseeable future. BH quoted "the treatment", which will now only be the first treatment of 4-6 (so that's 4 to 6 trips to Germany), in $22,600. Directly with the hospital, that same first (out of 4-6) will cost $7,800. Including travel expenses, accommodations and other matters, we're looking at a $45,000 full treatment (including 4-6 trips to Germany), whilst BH was charging half of that, without travel expenses of any kind, for one, which they told us would be sufficient, but clearly it won't be. This review has been verified after Trustpilot checked all the information I supplied both from BH and the Hospital, and validated my story. BH tried to take down this review, flagging it as fake. If you're reading this, treatment does exist, get it directly.

Before I contacted Booking Health, I was in extreme pain from a cervical spine disc failure.
The company Booking Health responded very quickly and arranged for a specialist hospital and Surgeon Mr B Meyer to carry out the procedure at a major Munich clinic.
The points of contact at Booking Health were excellent and I name them as Tanja Wilkie and Michael Schmidt my project manager, the next person organised by Michael Schmidt was Oksana Cook who was my interpreter and guided me through my appointments and procedures through the Hospital System. I was truly well treated by both Booking Health and the Munich Clinic.

Booking health provided a lot of relevant information, and the driver service was good, but they over charge by a lot for the medical procedures. I wouldn't use them again, I would book my medical procedures privately and save at least 50 per cent.

I sent an enquire for immunotherapy treatment. I received a call from Tanja who was well informed. We had a informative discuss. Financial i can not afford the treatment but i was pleased with the response from booking health.

My contsct with Booking Health has been very positive and all that we had agreed upon was accomplished.
I am very satisfied with the help to book my operation and the way they took care of all questions during my stay at the hospital.

Aleksey and Elena were really helpful with their professional translation. They also volunteered in providing any external help if required. Massive thanks to Aleksey for providing his service for 3 days, he is a really great conversation keeper, and overall creates an aura, making a client feel confident and safe. Also big thanks to Michel for organising everything and making this entire trip possible, always responding on time and “moving quick” in emergency situations. Overall a trip was a success!

We had a wonderful experience with Michael and booking health. Because of my own health issues, I was unable to accompany my husband to Germany for his treatment. We were concerned because John was overwhelmed and a bit foggy before leaving. We had nothing to worry about. Booking health just stepped in and took over and made sure John was completely taken care of. Great service

Thank you for your interest and you deserve an excellent rating

Thanx a lot for booking health
You lead us to the HOPE
God plesses you
Thanx MR.Hishem for your efforts, you have been so kind

Our translator was very generous and very kind. She understood all the medical terms and how to explain every step of the treatment of stem cell therapy. Booking health was very helpful and provided and directed to the best clinic in Germany.

Excellent support service: met at the airport, provided an interpreter, everything on time, no delays. Qualified doctors, who managed to get an appointment.
I did not like the organization of medical services: the clinic was not the one we had chosen, the examination was incomplete. There was no calculations for the services, only a total amount of money, a package.

Human health is a very sensitive area and companies that provide services related to human health cannot have a bad comments, so everyone who plans to work with this company should read negative comments. In my case, after writing a negative comment, the company promised to resolve the issue, but the issue has not been resolved so far, they do not answer or react to the letters sent. A reliable company should try to solve all the problems after taking the money, but not this company. This company took money for services and promised to send me doctors opinion from the University Hospital Rechts der Isar. It's been 10 months, but I still haven't received anything. When will it be sent to me?
Companies like this should be checked by the German authorities to prevent people from being cheated in the future.
Answer to bookinghealth comment: You are lying even here, I have never before received the opinion from the clinic, you sent me just now after placing your comment.

Everything, from scheduling to the end, seem to have run smoothly.

I thank the team for their help in organizing treatment, quick response and organizing the treatment of Mikhail, this is the second time we have been treated through your company and we are satisfied

I was treated via Booking Health in Germany in Frankfurt am Main. All the staff were very friendly and helped me with all my needs. My interpreter took care of me 24 hours a day and I was also offered a transfer to the clinic and hotel. I am very satisfied and can only recommend anyone to plan the treatment with Booking Health.

Afsaneh has truly made this experience easier for us, we arrived for treatment for my mothers stage 4 cancer Colon Cancer almost 3 weeks ago. We were met by Afsaneh on the first day who was available to tell us about the programme we were on in more depth, she made communication clearer between us and the doctors and was able to answer any questions we have. At present, we are nearly at the end of our journey here and we are very much hopeful for the results we want. Dr Volga has been amazing, knowledgeable, understanding and trustworthy.