BookMyGarage Reviews 

8,867
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 2,424 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the efficiency and professionalism of the staff. People found the booking process to be an absolute breeze, straightforward, and easy to use, often allowing for last-minute appointments. Many also appreciated the reasonable and competitive pricing, noting that the costs were clearly stated upfront. However, some customers also noted issues with booking amendments not being communicated to garages, leading to confusion and inconvenience upon arrival. A few other people also felt that advertised prices on the platform were sometimes significantly lower than the actual bill, leading to unexpected charges.

What people talk about most

Service

Consumers find service to be positive, with many praising the ease of finding local, reputable garages and... See more

Staff

People report positive experiences with staff, consistently highlighting their friendliness, professionalism,... See more

Booking process

Users describe positive interactions with the booking process, finding it easy and straightforward to find a... See more

Price

Reviewers mention positive feedback about price, often highlighting competitive and reasonable pricing for... See more

User experience

Customers had positive experiences with the user experience, finding it easy to use and book appointments,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Last minute booking accepted for next day. Very friendly and efficient and quick and MOT certificate issued all done for £42. I will definitely be taking my car back there again and will definitely te... See more

Company replied

Rated 5 out of 5 stars

First time I've used this service, and I'm really impressed. I'd let my service and MOT date get perilously close, so I need to find a good garage. Quickly! The search facility allowed me to sear... See more

Company replied

Rated 5 out of 5 stars

The most exceptional experience at a car garage. Staff were extremely friendly and professional. My appointment was even brought forward which was amazing as who wouldn't want AC in this weather. Staf... See more

Company replied

Rated 5 out of 5 stars

Always excellent service here, lovely people to deal with too. Used to keep my ancient VW camper on the road, had loads of trouble with a reconditioned engine from another supplier, but Mahesh and h... See more

Company replied


Company details

  1. #8 of 40 best companies in Price comparison site
  2. #14 of 37 best companies in Vehicle repair shop
  3. #6 of 12 best companies in Mechanic
  4. #3 of 6 best companies in Oil change service
  5. #39 of 201 best companies in Online marketplace

Written by the company

BookMyGarage helps drivers take the worry out of car care. As the UK’s leading comparison site for MOTs, service & repairs, we make it simple to compare, choose and book the right local garage for your needs in seconds. Our platform brings together BMG-Verified garages, upfront pricing and smart booking tools that put drivers back in control. So you can keep your car roadworthy, your costs down and your peace of mind intact, without the stress. BookMyGarage is a trading name of The Motorists Organisation Ltd, registered in England and Wales (Company No. 08339147). Registered office: 1000 Lakeside, Western Road, Portsmouth, PO6 3EN, United Kingdom


Contact info

4.8

Excellent

TrustScore 5 out of 5

9k reviews

5-star
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Asks customers to review

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4.8

All reviews

(8,867)

2,424 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Fast booking

Fast booking

20 June 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your review.
We're glad to hear you found the booking process quick and easy. We appreciate your support and hope to help you again soon.
Warm regards,
BookMyGarage

Rated 5 out of 5 stars

Mot booking

All went very well and easy to get desired appointment. Good price quoted and agreed.

20 June 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your great feedback.
We're glad to hear that the booking process was smooth and that you were able to secure a convenient appointment at a good price.
We really appreciate your support and look forward to helping you again in the future.
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Professional approach

Professional approach. Pleased with the work done and advice given.

19 June 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you so much for your kind feedback.
We're really pleased to hear that you were happy with the work carried out and found the advice helpful.
It’s always our aim to provide you with a professional garage that'll give you a supportive service, so your comments mean a lot to us.
If you ever need anything further, we’re always here to help.
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Great local garage with the…

Great local garage with the availability I needed. The recent repost I’ve reviews made me more confident I was on to a good thing.

Quick booking process and clear communication after with details of my booking and what to do.

22 June 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your fantastic review.
We’re delighted to hear you found a great local garage with the availability you needed. It’s also wonderful to know that the reviews gave you confidence in choosing us and the garage and that you found the booking process quick and communication clear throughout.
We really appreciate your support and look forward to helping you again in the future.
Best regards,
BookMyGarage

Rated 5 out of 5 stars

Great friendly

Great friendly, efficient and value for money

22 June 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your great review.
We’re really pleased to hear you found the service friendly, efficient, and good value for money.
That’s exactly what we aim to deliver, and your feedback means a lot to us.
We look forward to seeing you again.
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Good bloke job done

Good bloke job done

19 June 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your kind review - we’re glad to hear you were happy with the service and that the job was done well.
We really appreciate your support and hope to see you again soon.
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Great website to instantly compare prices and availability

Great website to instantly compare prices and availability. 1st time I used it but will again.

22 June 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your great review.
We’re delighted to hear you found our website easy to use for instantly comparing prices and availability.
It’s fantastic that your first experience was a positive one, and we really appreciate your support, we look forward to helping you again in the future.
Warm regards,
BookMyGarage

Rated 5 out of 5 stars

Quick and easy picked a suitable garage

Quick and easy picked a suitable garage
Could be a bit friendlier when it comes to price

22 June 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your feedback.
We’re glad you found the process quick and easy and were able to choose a suitable garage.
We also appreciate your comment regarding pricing, we’ll take this on board as we’re always looking to improve the experience for our customers.
Thanks again for your support!
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Great garage in terms of…

Great garage in terms of professionalism and price!

21 June 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your great review, it's wonderful to hear you were happy with both the professionalism and pricing.
Providing high-quality service at a fair price is what we strive for, and your feedback means a lot to us.
We look forward to seeing you again.
Kind regards,
BookMyGarage

Rated 4 out of 5 stars

This worked very well for me…

This worked very well for me my only reservation was that the time of the reservation was given as pm and I had to confirm the exact time with the mot station.

19 June 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your feedback.
We’re really pleased to hear everything worked well for you overall. We appreciate your note about the reservation time and understand how that could be inconvenient, it's something we'll look to improve to make the process even clearer.
Thanks again for your support and we hope to help you again some time.
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Worked perfectly when I needed an…

Worked perfectly when I needed an emergency MOT.

19 June 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your feedback.
We’re really pleased to hear our website worked perfectly for you, especially when you needed an emergency MOT.
Making the process quick and hassle-free is exactly what we aim for. We appreciate your support and hope to help you again.
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

what l booked my car in for was done as…

what l booked my car in for was done as asked no problems what so ever

19 June 2026
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Reply from BookMyGarage

Thank you for your kind review.
We’re glad everything you booked your car in for was completed exactly as requested and without any issues.
We really appreciate your feedback and look forward to helping you again in the future.
Best regards,
BookMyGarage

Rated 5 out of 5 stars

Good nice and easy

22 June 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your 5-star review.
We’re delighted to hear you found everything good, nice, and easy, that’s exactly the experience we aim to provide.
We really appreciate your support and look forward to helping you again.
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Ease of selecting a top rated garage .

Ease of selecting a top rated garage in my area at a reasonable price to carry out a service on my car.

18 June 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your great review.
We’re glad you found it easy to choose a top-rated garage and that the pricing met your expectations.
We really appreciate your feedback and are pleased we could provide you with a smooth and convenient experience when servicing your car.
Warm regards,
BookMyGarage

Rated 5 out of 5 stars

Trustful and loyal

Profissional and helpful
They are profissional and honest

19 June 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your kind feedback.
We really appreciate your trust and loyalty.
It’s wonderful to hear you found the team professional, helpful, and honest, these are values we take pride in every day.
We look forward to continuing to helping you again.
Best regards,
BookMyGarage

Rated 5 out of 5 stars

MOT Volvo

accommodating and good services

18 June 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your kind words.
We’re really pleased to hear you found the MOT service accommodating and of a high standard.
It means a lot to the team at MOT Volvo, and we look forward to helping you again in the future.
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Very good and efficient

Very good and efficient

18 June 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you so much for your kind feedback.
It's great to hear you found our service very good and efficient.
Your support means a lot to us, and we look forward to helping you again soon 😊
Kind regards,
BookMyGarage

Rated 5 out of 5 stars
BookMyGarage logo

Reply from BookMyGarage

Thank you for your 5-star review.
We’re really pleased to hear you found the garage friendly and efficient, that’s exactly the kind of experience we want all our customers to have.
We appreciate you taking the time to share your feedback and hope to help you again in the future.
Best regards,
BookMyGarage

Rated 5 out of 5 stars

Really easy to use and value for money

Really easy to use and value for money

21 June 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your kind review.
We’re delighted to hear you found the service easy to use and great value for money, that’s exactly what we aim to provide.
We really appreciate your feedback and look forward to helping you again in the future.
Warm regards,
BookMyGarage

Rated 5 out of 5 stars

Easy booking

Easy booking. Found a cheap and good garage

21 June 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your great feedback.
We’re so pleased to hear that you found the booking process easy and were able to find a good garage at a great price. That’s exactly what we aim to do for our customers.
We really appreciate you taking the time to share your experience and hope to help you again next time you need a service or MOT.
Kind regards,
BookMyGarage

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