BookRetreats.com Reviews 

2,505
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 662 reviews, reviewers overwhelmingly had a great experience with this company, often highlighting the helpfulness and professionalism of the staff. Customers consistently praise the excellent customer service, noting prompt and detailed responses to their questions, which made the booking process easy and stress-free. The website is frequently described as user-friendly, well-organized, and easy to navigate, offering a wide variety of options and clear information for booking retreats. However, some customers experienced issues with communication regarding retreat requirements not being clearly stated at the time of booking, leading to confusion and extra steps. A few other people also felt that the company did not adequately vet retreat hosts, resulting in negative experiences with unorganized or unprofessional hosts.

What people talk about most

Booking process

Users describe positive interactions with the booking process, finding it easy, straightforward, and... See more

Staff

Reviewers highlight positive aspects of staff, often praising their helpfulness, professionalism, and... See more

User experience

Reviewers express high satisfaction with the user experience, often highlighting the ease of use and... See more

Customer service

Customers had positive experiences with customer service, highlighting the helpfulness, professionalism, and... See more

Website

People report positive experiences with the website, finding it organized, easy to use, and simple to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Connection is what made my experience great all through out the journey. From the first time I sent the message and asked a question until I made my booking. i’ve been guided. The patience and being a... See more

Company replied

Rated 5 out of 5 stars

So easy to navigate. Loved how easy it was to read all the information right there about all the costings for the Solo traveller Yoga Retreat Ubud. Affordable. Location looks great..away from the... See more

Company replied

Rated 5 out of 5 stars

Wonderful experience. They looked after us from beginning to end. All staff are wonderful and very helpful. Food was great and yummy, classes were very educationally , and massages very relaxing.... See more

Company replied

Rated 5 out of 5 stars

Chris at Book Yoga Retreats was amazing! He got back to me so quickly on WhatsApp and was incredibly helpful while I was planning my future trip to Bali. Every question I had was answered promptly and... See more

Company replied


Company details

  1. Beauty & Well-being

About BookRetreats.com

Written by the company

The world's #1 retreat site.

Discover the best handpicked retreats on the planet. We're here to help yoga, meditation, and wellness spread to the world.

✓ Best price, guaranteed

✓ FREE cancellation available

✓ No booking fees

If you’ve ever felt:

1. I know I am not as well spiritually or emotionally as I want to be.

2. I need to get healthy again in body and mind.

3. I need to remove myself from the everyday hustle of life.

4. I want to unplug, de-stress, and re-charge.

5. I desire to reconnect with the deep and real me again.

6. I want to explore the deeper aspects of life.

Or you’re stressed from work or family, and just want to feel utterly safe, warm, and cared for…

...then you’ve found your sanctuary.

You’ve found the place to discover the perfect retreat for you.

A place to get that much-deserved relaxation.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(2,505)

616 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to find retreats

Easy to find retreats

31 May 2026
Unprompted review
BookRetreats.com logo

Reply from BookRetreats.com

Hi Amanda, Dans here :) Super happy to hear everything felt smooth, especially the search process. Wishing you an amazing time on your retreat, I am here if any questions pop up!

Thank you for taking the time to share the love.

- Daniela, BookRetreats.com x

Rated 5 out of 5 stars

I have a dream of exploring overseas…

I have a dream of exploring overseas but I can't find my passport is at work so I would pick any available place to visit in durban or Johannesburg as long as I can be with my wife , I'm financial stable working as diver part time and my wife is industry of traffic police

28 May 2026
Unprompted review
BookRetreats.com logo

Reply from BookRetreats.com

Hi Bonang,

What a wonderful reminder that the best adventures are the ones we share with the people we love! Durban and Joburg both offer incredible local escapes. Thank you for sharing your story with us—we wish you and your wife a fantastic, well-deserved getaway.

Many Blessings,
Amanda
The Bookretreats Team😊

Rated 5 out of 5 stars

Booking process was straightforward

Booking process was straightforward. The only thing I wasn’t sure about was how to make my booking for a specific number of days (flexibility was mentioned).

26 May 2026
Unprompted review
BookRetreats.com logo

Reply from BookRetreats.com

Hi Sandra, Daniela here from the support team :) I am so happy to hear that the booking process felt simple. I also value your feedback on the flexible checkout and have relayed it to the team. Thank you for taking the time to share and I trust you will have theeee most wonderful time on your retreat!

- Daniela, BookRetreats.com x

Rated 5 out of 5 stars

so sick man so awesome

so sick man so awesome
so excellent so awesome again

26 May 2026
Unprompted review
BookRetreats.com logo

Reply from BookRetreats.com

Hi Austin!

Wow, thank you so much! We love hearing this. 'So excellent and so awesome' is exactly what we strive for. There is no higher compliment than a returning customer having a fantastic experience.😊

We truly appreciate your support!

Many Blessings,
Amanda
The Bookretreats Team

Rated 5 out of 5 stars

Agent was very helpful and answered all…

Agent was very helpful and answered all my questions

25 May 2026
Unprompted review
BookRetreats.com logo

Reply from BookRetreats.com

Hi Shaun!

Thank you for sharing your experience! We're thrilled to hear our team was so helpful. 😊

Our team are highly experienced travelers and retreat experts. Together we’ve traveled to 100+ countries, attended 400+ retreats, and led 50+ retreats of our own!

Please don't hesitate to reach out if you ever need anything else.😊

Many Blessings,
Amanda
The Bookretreats Team

Rated 4 out of 5 stars

Agile website

Many great options

24 May 2026
Unprompted review
BookRetreats.com logo

Reply from BookRetreats.com

Hi!

Thanks for the shout-out! We love giving our guests plenty of great options to choose from.

We're thrilled to hear you found exactly what you were looking for!

Enjoy your retreat.😊

Many Blessings,
Amanda
The Bookretreats Team

Rated 5 out of 5 stars

Great responsive customer service team.

1 May 2026
Unprompted review
BookRetreats.com logo

Reply from BookRetreats.com

Hi Val!

Thank you so much for this wonderful review!

Our customer service support team works incredibly hard to ensure everyone gets quick, helpful assistance, so they will be absolutely thrilled to hear your feedback. We're always here whenever you need us!😊

Many Blessings,
Amanda
The Bookretreats Team

Rated 5 out of 5 stars

Booking through bookretreats saved my money

Booking through bookretreats saved me from losing money. The support team handled my case, read my conversation with the host and finalized and refunded my money

12 May 2026
BookRetreats.com logo

Reply from BookRetreats.com

Wow! This is such a beautiful review, thank you for taking the time to share this. We really do want everyone to be taken care of and supported, so I am really glad you felt that way :) Wishing you a beautiful weekend ahead, Abdul.

- Daniela, BookRetreats.com x

Rated 5 out of 5 stars

All info set out well

All info set out well, very easy to understand.

17 May 2026
Unprompted review
BookRetreats.com logo

Reply from BookRetreats.com

That is great news Amelia! It should all run super smooth, we want to do the heavy lifting so you can focus on your beeeeautiful teacher training ahead :) Please email me (dans@bookretreats.com) if you need anything at all along the way. Most of us on the bookretreats team are yoga instructors and are here for support if anything comes up.

- Daniela, BookRetreats.com x

Rated 5 out of 5 stars

Worked fine

10 May 2026
BookRetreats.com logo

Reply from BookRetreats.com

Lovely to hear, Klara. Have an amazing time on your meditation retreat and thanks for the 5-stars :)

Here, if you need anything along the way!

- Daniela, BookRetreats.com x

Rated 4 out of 5 stars

So far so good

I'd say great but I haven't been on the trip yet. The booking and navigation were great. Very easy to use and it looks like they give a hoot about their customer base. Like I said...so far.

10 May 2026
BookRetreats.com logo

Reply from BookRetreats.com

Heya Michael, that's good to hear. We give many many hoots when it comes to our customers, you are so right!! :) Happy you felt that from our end, wishing you the most wonderful retreat, and feel free to reach out at any point should you want to chat through a question/s.

- Daniela, BookRetreats.com xxx

Rated 5 out of 5 stars

easy to book

16 May 2026
Unprompted review
BookRetreats.com logo

Reply from BookRetreats.com

That is great to hear because easy is how it should be :)

- Daniela, BookRetreats.com xxx

Rated 5 out of 5 stars

Amazing retreat

I had great three days. And enjoyed my stay the treatment was very healing. Everyone is super friendly and kind. Already feel so much better

13 May 2026
BookRetreats.com logo

Reply from BookRetreats.com

Hi Fienke! Daniela here from the support team. It was so lovely to read your words, I remember feeling better after my first retreat, too, and it's so special :)

Thanks for taking the time to share! Have a great start to your Monday.

Dans x

Rated 5 out of 5 stars

Quick response was given

Possible Conflicting work schedule

14 May 2026
Unprompted review
BookRetreats.com logo

Reply from BookRetreats.com

Hi Hanna,

Thank you so much for this 5-star review! We're so glad you've had such a positive experience on the platform.

Hopefully you are able to sort your scheduling out and are on your way soon. Thank you so much for choosing Bookretreats!

Many Blessings,
Amanda
The Bookretreats Team

Rated 5 out of 5 stars

It has so many retreats all over the…

It has so many retreats all over the World. What every person is looking for.

12 May 2026
BookRetreats.com logo

Reply from BookRetreats.com

Heya Wilda, so glad you noticed the variety on our site! It's important to us that people from all over the world feel they have options when it comes to the retreat location, so thank you for sharing that :)

I hope you found the right fit and wish you the best time on your retreat. Here if you need anything in the meantime!

- Daniela, BookRetreats.com

Rated 3 out of 5 stars

You said that if I canceled a retreat…

You said that if I canceled a retreat which I do
I canceled 6-26 July Italy
The money is transferring to another retreat
I can’t do it
So I paid double.
Thanks

12 May 2026
BookRetreats.com logo

Reply from BookRetreats.com

Hi Ilana,

Thank you for sharing your feedback, and we're truly sorry for the confusion surrounding your booking.

To help clarify, while your original host had kindly offered to move your booking to a later date, your new reservation was made with an entirely different host. Because hosts operate independently, we unfortunately couldn't transfer payments between the two separate retreats.

As soon as our team became aware of the mix-up, we stepped in to guide you through the available options and assist with the cancellation and transfer process. We always encourage guests to reach out to us before making a new reservation so we can help navigate these kinds of changes smoothly.

We would still love to help you find the perfect getaway. If you’re open to it, please feel free to reach out to our support team directly, and we’ll gladly help you explore the beautiful retreats available on our site.

Many Blessings,
Amanda
The Bookretreats Team

Rated 1 out of 5 stars

I've been asking via chat and also via…

I've been asking via chat and also via email for someone to CONFIRM the dates/days of this experience and I'm not getting an answer.
I see now that this is a USA company and hence why it's likely causing the issue.
The dates are May 22 and 23rd which is a Fri/Sat, yet the agenda is Sat/Sun which is May 23/24th.
Will not proceed with booking until I get an answer.

12 May 2026
BookRetreats.com logo

Reply from BookRetreats.com

Hi Linda,

Thank you for sharing your experience. We're sorry for the confusion surrounding the retreat dates and understand why this was frustrating.

After your concern was raised, our team contacted the host to clarify the schedule. Unfortunately, the information provided did not fully resolve the discrepancy, so the retreat was subsequently removed from our platform while further clarification was sought.

As we never want guests to feel uncertain about a booking, our team also assisted with your cancellation request and provided a voucher for future travel.

We appreciate you bringing this to our attention. Accurate and transparent retreat information is important to us, and when concerns cannot be satisfactorily resolved, we take action to help protect our guests.

Kind regards,

- Daniela, BookRetreats.com xx

Rated 5 out of 5 stars

easy to do and I liked the thank you…

easy to do and I liked the thank you from Sean

10 May 2026
BookRetreats.com logo

Reply from BookRetreats.com

Hi Mary Anne,

Thanks ever so much for this 5-star review! Welcome, and we're glad the process was so easy.

Wishing you an amazing journey ahead!💜

Thanks for choosing Bookretreats.

Many Blessings,
Amanda
The Bookretreats Team

Rated 4 out of 5 stars

Yoga retreat

Easy to use.

9 May 2026
BookRetreats.com logo

Reply from BookRetreats.com

Hi Derek,

Thanks for this lovely 5-star review! So glad to hear yyou've had such a positive experience on the platform :)

Thanks for choosing Bookretreats!!

Many Blessings,
Amanda
The Bookretreats Team

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