Bookshop.org Reviews 

61,264
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 17,592 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the platform for its reliability. Customers frequently highlight the fast delivery service, wonderful book selection, and fair prices offered across the catalog. Consumers also appreciate how simple it is to navigate the website and place orders while simultaneously supporting independent bookstores. However, some customers also noted minor issues with packaging, such as excessive glue or occasional damage during transit. A few buyers mentioned that deliveries occasionally took a bit longer than expected or arrived with missing items. Others experienced minor delays or received items in less than perfect condition compared to standard service.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting a great range of titles that ship quickly and... See more

Delivery service

People report positive experiences with delivery service, noting that packages arrive promptly and in... See more

Order

Clients share satisfaction on order processes, frequently highlighting how easy it is to place purchases and... See more

Website

Customers had positive experiences with website, frequently highlighting how easy it is to navigate and find... See more

Quality

Users describe positive interactions with quality, noting that books generally arrive in great condition and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've never used your site before, but I'll for sure visit again! I follow everything Meidas Touch Network & when they suggested using you instead of my premium membership with Barnes & Noble to purcha... See more

Rated 5 out of 5 stars

Bookshop.org is a trustworthy resource for folks who want to stray from the path of greedy corporations such as Amazon. While supporting the B Corp certified business, you are also supporting small... See more

Rated 5 out of 5 stars

The book was received promptly, and the gift wrapping was superb. But I guess most importantly, in these times where we are all being swallowed up by corporate, it feels good to be able to buy somethi... See more

Rated 5 out of 5 stars

Great catalog, easy to use; hopefully supporting brick-and-mortar neighborhood bookshops. In 5+ years of using bookshop.org, no reason to complain ever came up. Sellers often add thank you note.


Company details

  1. Book shop

Written by the company

Bookshop.org is an online bookshop with a mission to financially support local, independent bookshops. We believe that bookshops are essential to a healthy culture. They are where authors can connect with readers, where we discover new writers, where children get hooked on the thrill of reading that can last a lifetime. They are also anchors for our communities -- owned, staffed, run and full of real people who have a genuine love of books and reading. As more and more people buy their books online, we wanted to create an easy, convenient way for you to get your books and support independent bookshops at the same time. If you want to support a specific bookshop, select them from our map and they’ll receive 30% of the cover price (or almost all of the profit) on your orders for a year. Otherwise, 10% of the cover price of your order will contribute to an earnings pool that will be evenly distributed among participating independent bookshops each month. By design, we give away the vast majority of our profit to bookshops, publications, authors and the many others who make up the thriving, inspirational culture around books and reading.


Contact info

4.8

Excellent

TrustScore 5 out of 5

61k reviews

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Asks customers to review

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4.8

All reviews

(61,264)

17,442 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars
Bookshop.org logo

Reply from Bookshop.org

Hello,

We ask that all mis-sent or damaged orders be reported to our customer service team by emailing info@bookshop.org with your order number.

All best,
Bookshop.org

Rated 5 out of 5 stars

Fast delivery

I was extremely happy at how quickly my order arrived. It was easy to order from you and kudos to the delivery person who read my sign about putting the package out of sight.

19 October 2026
Rated 5 out of 5 stars

New Hope for the East End Orphans by…

New Hope for the East End Orphans by Glynis Peters ⭐⭐⭐⭐⭐

Book 1 of a brand new WW 2 series. And I for one can not wait for book 2.
Chrissie is running a newsstand while her husband Jim is away fighting the war. Tragically her husband is killed and no sooner does she find out she's pregnant. Can she grieve the loss of her husband and still be happy and excited about having his baby? Could you?
Right from chapter 1 you will be an emotional mess, have tissues ready.
It draws you right in. Just the way a book should.
I don't want to give to much more away about the story. I will tell you this much, the way Glynis Peters words are written you will believe you are right there at East End, you will hear everything, smell everything and even taste it.
Pre-order your copy today for an October 26th release date. You'll want to be the first one to read it before your friends. 😉

24 October 2026
Unprompted review
Rated 5 out of 5 stars

Three Brothers -One Powerful Voice!

An incredible book that is powerful, inspiring, and engaging from start to finish! The MeidasTouch brothers share their journey with passion, honesty, and just the right amount of humor. Their dedication, determination, and commitment to making a difference shine through every chapter. A fascinating story and a must-read (or listen)! Highly recommend!

21 October 2026
Unprompted review

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