Booksibreaks Reviews 

189
TrustScore 4 out of 5

4.0

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Rated 4 out of 5 stars

The staff and all the associated personell were extremely professional, and could not have helped us enough. The location of the Hotel was easy to find and the check in system was so simple. The rooms... See more

Rated 1 out of 5 stars

Made the mistake of buying from this company. Haven't even had a chance to use the product before they started harassing me to buy more. Almost 100 calls, even when I advised them I was out of the c... See more

Rated 5 out of 5 stars

We went to Karma Lake of Menteith for 4 nights in late October with our dog.. Beautiful Deluxe suite overlooking serene lake.. Staff went above & beyond giving us a warm welcome.. Continental breakfas... See more

Company replied

Rated 4 out of 5 stars

The hotel was lovely & historic & we had a spacious room. The continental breakfast was perfect as well as evening meals. Prosecco on arrival was nice touch and the staff were polite. Only niggles:... See more


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4.0

Great

TrustScore 4 out of 5

189 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically takes over 1 month to reply

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4.0

All reviews

(189)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The people and hotel was lovely and we…

The people and hotel was lovely and we enjoy taking long walks with our dog who was welcomed by everyone in the hotel too. It was a great long weekend in the country side

3 March 2025
Unprompted review
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Reply from Booksibreaks

Nice to hear that you had a good break and that your furry friend was welcomed by all. Thank you for taking the time to pass this information on to us.

Rated 5 out of 5 stars

We have needed to postpone temporarily…

We have needed to postpone temporarily due to health issues. Carolyn from service desk has excelled on helping us with these circumstances and we feel greatful to her and the company for showing compassion in this instance. Very much appreciated. Thank you

4 March 2025
Unprompted review
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Reply from Booksibreaks

We wish you a speedy recovery and glad that we were able to help, we will pass your comment on to the staff member concerned and look forward to rebooking your break in the not too distant future.

Rated 4 out of 5 stars

Cosy getaway

Awesome location and stunning hotel, biggest draw back is being 6"5 with low ceilings I see all the places they miss when cleaning.
Food was stunning and extremely cosy, staff were a cut above that usually experienced.

16 February 2025
Unprompted review
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Reply from Booksibreaks

So nice to hear that you had a wonderful time and enjoyed your stay, we will pass your comments on to the hotel and thank you for taking the time to comment.

Rated 5 out of 5 stars

Weekend break…

Was a bit sceptical at first but took the chance.and very glad I did.Had a fantastic weekend away in the cotswolds at this fabulous hotel.went to the meeting to see what was on offer with no pressure from the host.and am now a member of the club looking forward to many more breaks at there various hotels around the world.not joking when I say would highly recommend if holidays to exotic locations are for you

21 February 2025
Unprompted review
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Reply from Booksibreaks

Thank you for comments, it is always nice to hear that our clients enjoyed their stay, we wish you happy holidays on all of your future breaks with us.

Rated 5 out of 5 stars

Fab mini break

I am a firm believer in, if it looks too good to be true,it probably is. So, I kept expecting to find a catch.But there wasn't one. Every thing was as described.
£199 for 3 nights bed and breakfast as long as you partook in the sales meeting.

13 February 2025
Unprompted review
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Reply from Booksibreaks

Thank you - we are glad that you enjoyed your break and appreciate you taking the time to post a review

Rated 5 out of 5 stars

Perfect getaway

Quiet location, good food, wine and cheese tasting. Perfect getaway

2 February 2025
Unprompted review
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Reply from Booksibreaks

It is always nice to hear that everything was good and that you had a perfect break. Thank you for taking the time to give us feedback, we will pass this over to the resort.

Rated 4 out of 5 stars

It was a lovely getaway

It was a lovely getaway. Bathroom was very cold! Staff were lovely!

1 February 2025
Unprompted review
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Reply from Booksibreaks

Thankyou for taking the time to give us feedback and happy to hear that you enjoyed your stay!

Rated 5 out of 5 stars

Klarma

Lovely building with great restaurant

19 January 2025
Unprompted review
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Reply from Booksibreaks

Glad that you enjoyed your stay.

Rated 5 out of 5 stars

Fantastic place to stay

Great building, some problems with wheelchair access but these were soon dealt with in a professional manner where possible as some rooms could not be accessed at this moment due to it being a listed building. This is a work in progress. Room was more than expected, in a lovely courtyard, a good size and well furnished and decorated. Very comfortable bed, great shower and bath set up. Food was great, plenty of choice and well cooked, presented and served. All staff were amazing. Nothing was too much trouble, friendly and welcoming. Definitely will revisit in the future.

19 January 2025
Unprompted review
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Reply from Booksibreaks

We are happy to hear that you enjoyed your stay and everything was up to a good standard, thank you for taking the time to give us feedback and we look forward to welcoming you back in the future.

Rated 4 out of 5 stars

Friendly staff

Friendly staff. Alex and Blue were both very good at promoting their product. They were very informative and gave good explanation.

10 January 2025
Unprompted review
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Reply from Booksibreaks

It is always nice to receive positive feedback, we will pass this over to their Manager.

Rated 1 out of 5 stars

Wolf in sheep’s clothing

My husband booked a long weekend break for my Christmas 1 the photo of hotel wasn’t right 2 when I called hotel they had never heard of this company nor did they deal with them 3 they are refusing to return his money …. Why are they on trust pilot as good they are scammers trust should look into this too you told us it was aberfoyal hotel and you had that picture on your book confirmation you called it that hotel now you have threatened my husband to cancel with no money return unless I take this review down ever heard such blackmail ever trading standards are getting this to deal with

6 December 2024
Unprompted review
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Reply from Booksibreaks

As discussed telephonically you were calling the wrong hotel, your break has been booked in and confirmation of this sent to you. We hope that you enjoy your stay.

Rated 5 out of 5 stars

Weekend at Menteith

No complaints at all. The hotel was comfortable and the staff were polite, obliging and fun. Fantastic location.

29 November 2024
Unprompted review
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Reply from Booksibreaks

Thank you for your comments, we will pass on to the Hotel, glad you enjoyed your stay.

Rated 4 out of 5 stars

The staff were great

The staff were great, as was the food.

The decor is looking a bit jaded in places.

22 November 2024
Unprompted review
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Reply from Booksibreaks

Thank you for taking the time to add a review - we will pass on your feedback re the decor, to the hotel and also your other positive points too.

Rated 5 out of 5 stars

Best experience in Scotland

We had an incredible experience. Everyone at the hotel was like family. I was scared that I would be cold as Scotland is known for cold weather. The room wa cozy and I didn’t need any extra blankets. We had our 60 minute talk and signed up for Karma membership. Our host was Blue. She was amazing. She gave us an opportunity to speak to Adrian who is one of the Karma managers in Europe. An incredible gentleman, humble, understanding. We had mazing time .

13 November 2024
Unprompted review
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Reply from Booksibreaks

Thank you so much for your review on your stay - sounds like it was a resounding success!

Rated 4 out of 5 stars

Stayed at the karma hotel in salford

Stayed at the karma hotel in salford. the staff was very friendly and polite, the hotel was nice but our room was okay but the walls and floor boards was so thin we didn't get much sleep as was very noisy.
However the overall stay was nice. Nice gesture for my partners birthday too.
Thanks again

14 November 2024
Unprompted review
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Reply from Booksibreaks

Thank you for the feedback - I will pass this on to the hotel so that they can address this for future guests. It is good to hear that overall the stay was a good one nevertheless.

Rated 5 out of 5 stars

Received a call from Booksibreaks

Received a call from Booksibreaks, very polite and helpful throughout the call.Ben was very helpful and got me a weekend break in the cotswolds for my wife's birthday. Very much looking forward to staying at the hotel which looks fantastic. thank you Ben and Booksi Breaks

13 November 2024
Unprompted review
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Reply from Booksibreaks

Thank you for your feedback - it really is appreciated and we will make sure Ben is made aware. Enjoy your break.

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