Booksiholidays Reviews 22

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Amazing time at this venue, great staff who bend over backwards to help you. Breakfast was spot on and we would definitely stay here again.

Rated 5 out of 5 stars

5 stars from start to finish. We cannot recommend this enough. An absolute beautiful experience, lovely hotel with lots of character, friendly and welcomed feeling from all staff, clean room and gor... See more

Rated 5 out of 5 stars

Lovely comfortable accommodation. Nice to have a super king size bed. The views were lovely and the staff were very friendly. The only disappointment was how tired the decor was. Some bits could be ex... See more

Company replied

Rated 1 out of 5 stars

Be careful with them !!! They have took my booking over the phone and refused to give me a refund I had to call them several times every time they said that manager need to authorise it and conveni... See more


Contact info

4.0

Great

TrustScore 4 out of 5

22 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

5 stars from start to finish

5 stars from start to finish. We cannot recommend this enough. An absolute beautiful experience, lovely hotel with lots of character, friendly and welcomed feeling from all staff, clean room and gorgeous food at a very reasonable price. Drinks at the bar were very affordable, calm and warm environment, we absolutely loved sitting by the fireplace every night sipping on our wine. Lots of lovely places to visit nearby, shopping experiences and walking trails.
We will definitely return!

22 January 2026
Unprompted review
Rated 1 out of 5 stars

Scammers

Be careful with them !!!
They have took my booking over the phone and refused to give me a refund I had to call them several times every time they said that manager need to authorise it and conveniently he already finished his shift !! After I said to them that any payments or purchases taken over the phone are under 14 days protection and you are allowed to cancel it without giving the reason than eventually they have given me a refund !
Just stand your ground and demand your money back

9 March 2026
Unprompted review
Rated 4 out of 5 stars

A quirky, creaky and pleasurable experience

A quirky, creaky experience in historical surroundings with interesting decor.
Staff were hospitable and helpful.
Breakfasts were more than adequate and ideal to set oneself up for the day ahead.
The bar and bar staff made it a pleasurable evening experience and an opportunity to meet up with other residents in comfort.
We found the bed linen and towels of exceptional quality, and the bed roomy and comfortable despite the tale of ghosts!
It was a great short break despite the grim weather so we didn't experience the grounds.

3 January 2026
Unprompted review
Rated 4 out of 5 stars

Karma Lake of Mentieth

The price was good (although VAT was added by Booksi to the advertised price at payment).
The hotel was fine, 3/4 star, tired in places but great for our needs and super location on the lake shore. The staff were friendly, but needed better management (eg needed to ask to replenish breakfast coffee/tea, toast etc)
The holiday club offer was tempting, but we felt a limited number of properties to use it at, so declined. 1.5 hours 121 meeting, worth it for the cost of the stay.
We would book and stay again.

24 October 2025
Unprompted review
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Reply from Booksiholidays

Thank you so much for your review, we will pass your comments on to the hotel.

Rated 5 out of 5 stars

Lovely comfortable accommodation

Lovely comfortable accommodation. Nice to have a super king size bed. The views were lovely and the staff were very friendly. The only disappointment was how tired the decor was. Some bits could be excused but dirty walls was a bit of a turn off. Breakfast included was a very limited continental. Anything more you needed to pay for.

21 October 2025
Unprompted review
Booksiholidays logo

Reply from Booksiholidays

Thank you for your review - we will pass your comments on to the hotel.

Rated 5 out of 5 stars

Ronan

Lovely hotel really dog friendly friendly staff

15 October 2025
Unprompted review
Booksiholidays logo

Reply from Booksiholidays

Thank you for your review - we are glad that you and your furry friend enjoyed it.

Rated 4 out of 5 stars

Karma Salford Hall hotel…

Staff at the Karma Salford Hall hotel were very friendly and very professional in all aspects of their work. The period property was also very interesting, with all of its history dating back to the Tudor period.

1 September 2025
Unprompted review
Booksiholidays logo

Reply from Booksiholidays

A belated thank you for your review - we are glad you enjoyed your experience.

Rated 3 out of 5 stars

Booking

Easy to book. Polite staff.

15 June 2025
Unprompted review
Booksiholidays logo

Reply from Booksiholidays

Thank you - we pride ourselves on the professionalism of our staff, it is good to know it shows!

Rated 5 out of 5 stars

The hotel was in a perfect location the…

The hotel was in a perfect location the staff where excellent the only concern was housekeeping was not very good we had cobwebs every where in the room glass wear was not removed and left for the entire stay plug hole in bathroom was full of mould

13 March 2025
Unprompted review
Booksiholidays logo

Reply from Booksiholidays

Thank you for your review, we are sorry that housekeeping was not as it should be, hopefully, once you pointed this out to the hotel staff, it was dealt with?

Rated 4 out of 5 stars

Very polite and friendly

Very polite and friendly nothing was a problem giving advice when needed 👍

30 August 2023
Unprompted review
Booksiholidays logo

Reply from Booksiholidays

Thankyou for sending your review on our Company, we value your input.

Rated 4 out of 5 stars

Excellent staff

17 August 2023
Unprompted review
Booksiholidays logo

Reply from Booksiholidays

We appreciate your review, it is good to know that your experience with us has been a good one.
Kind regards
Booksi Holidays

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