Booksibreaks Reviews 

189
TrustScore 4 out of 5

4.0

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Rated 4 out of 5 stars

The staff and all the associated personell were extremely professional, and could not have helped us enough. The location of the Hotel was easy to find and the check in system was so simple. The rooms... See more

Rated 1 out of 5 stars

Made the mistake of buying from this company. Haven't even had a chance to use the product before they started harassing me to buy more. Almost 100 calls, even when I advised them I was out of the c... See more

Rated 5 out of 5 stars

We went to Karma Lake of Menteith for 4 nights in late October with our dog.. Beautiful Deluxe suite overlooking serene lake.. Staff went above & beyond giving us a warm welcome.. Continental breakfas... See more

Company replied

Rated 4 out of 5 stars

The hotel was lovely & historic & we had a spacious room. The continental breakfast was perfect as well as evening meals. Prosecco on arrival was nice touch and the staff were polite. Only niggles:... See more


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4.0

Great

TrustScore 4 out of 5

189 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically takes over 1 month to reply

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4.0

All reviews

(189)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great helpful team

18 June 2024
Unprompted review
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Reply from Booksibreaks

Thank you for taking the time to write a review. We appreciate all feedback and we look forward to getting you away! Regards, Booksi Breaks.

Rated 5 out of 5 stars

3 day mini break

I received a telephone call from this company, I am so glad I did. I look forward to using this company in the future. Members of staff have been very helpful and explained everything thoroughly. They dealt with my questions and queries very professionally

10 June 2024
Unprompted review
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Reply from Booksibreaks

Thank you for taking the time to speak with us and leave this review! We appreciate the feedback. Regards, Booksi Breaks.

Rated 5 out of 5 stars

Very cooperative and willing to please…

Very cooperative and willing to please their client .Many thanks for kind help and support.

7 June 2024
Unprompted review
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Reply from Booksibreaks

Thank you for booking with us! If anything else is needed please get in touch. Regards, Booksi Breaks.

Rated 1 out of 5 stars

I was sold a 4 day 3 night stay in the…

I was sold a 4 day 3 night stay in the UK, which was on a promotional offer, but I was never advised at all, that before purchasing it, I would not be able to canx it if I changed my mind or if something came up later on. I had sent 3-4 emails asking for a refund, but had to call after no response, to be told I can’t get a refund whatsoever, which is totally unacceptable.. They take ur money without giving you the full information even to the point I was told the offer was £199 all in, to be then told by another person it’s plus VAT. So without getting any help from them, I wanted to know what I can do to get my money back.

14 May 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely beautiful location and very…

Absolutely beautiful location and very friendly and helpful staff. Had a lovely relaxing stay at karma lake of menteith hotel. Small rural hotel, food was really excellent, I would recommend it wholeheartedly to everyone!

24 February 2024
Unprompted review
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Reply from Booksibreaks

Thank you for booking with us! We´re glad you enjoyed your stay. Regards, Booksi Breaks.

Rated 5 out of 5 stars

The venue was really good although the…

The venue was really good although the weather was not great enjoyed the hotel and staff excellent food also great unfortunately the shower was almost nonexistent as the water pressure and temperature was cold.I understand the hotel is in a transition to upgrading the rooms so that should remedy that problem overall a great break

20 February 2024
Unprompted review
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Reply from Booksibreaks

Thank you for leaving a review. Our sincerest apologies for the issues with the shower, we will pass your feedback on to the resort. Regards, Booksi Breaks.

Rated 4 out of 5 stars

Superb location

Superb location, great food, good restaurant, bar and games room. Our room was nice enough; not spectacular, but the setting and the surrounding countryside certainly were. Stirling Castle and Loch Lomond were among the highlights of the trip, but visiting the Kelpies and a 15-mile bike ride from Aberfoyle were also great.

4 February 2024
Unprompted review
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Reply from Booksibreaks

We are so pleased you enjoyed your break and appriciate your positive feedback!

Kind Regards

Booksi Breaks

Rated 2 out of 5 stars

Hit and miss

It was too far from amenities, we had to drive miles to see places, the room was nice but not quite up to standard implied by brooksy break staff. The Continental Breakfast was very good,Although dining room looked a little below standard ,whilst told of wine and cheese taster, we felt there should been met and invited to the event, No one showed us the emenities, due to my partner's parent taking ill we had check out after two days, we had evenig meal on first night and felt the meal was either frozen or prepacked and considering the price, if not for the discount given we would not have stayed

13 January 2024
Unprompted review
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Reply from Booksibreaks

We appriciate the feedback you have given us and we will make sure to pass this on to the hotel.

Kind Regards

Booksi Breaks

Rated 4 out of 5 stars

Good product knowledge

Good product knowledge, balanced sales info, pertinent and conversational booking experience

23 January 2024
Unprompted review
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Reply from Booksibreaks

Thank you for your lovely comments!

We hope you enjoy your break.

Kind Regards
Booksi Breaks

Rated 5 out of 5 stars

Lovely hotel

Lovely hotel, food was good, staff were welcoming. Will definitely find another Karma club stay

12 January 2024
Unprompted review
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Reply from Booksibreaks

We appreciate your feedback and are delighted you enjoyed your time with Booksi Breaks!

Warm regards

Rated 5 out of 5 stars

Excellent Service.

Very helpful with good and prompt service and responds.

8 January 2024
Unprompted review
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Reply from Booksibreaks

We’re grateful for your positive comments!

Hope you have a fantastic break.

Best regards,
Booksi Breaks

Rated 5 out of 5 stars

Team was very helpful.

15 December 2023
Unprompted review
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Reply from Booksibreaks

Thanks so much for your wonderful feedback!

Wishing you a great break.

Sincerely,
Booksi Breaks

Rated 5 out of 5 stars

The people I spoke to on the phone were…

The people I spoke to on the phone were unfailingly helpful and polite and patient.

4 January 2024
Unprompted review
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Reply from Booksibreaks

Thank for you your kind words. We here at Booksi Breaks hope you have a wonderful trip!

Warm Regards

Rated 5 out of 5 stars

Lovely area to visit.

The hotel was lovely and well run. The site was beautiful and well located.

15 December 2023
Unprompted review
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Reply from Booksibreaks

Your feedback is much appreciated. We're pleased to know you had a wonderful time with us at Booksi Breaks!

Sincerely

Rated 4 out of 5 stars

So easy to book

13 November 2023
Unprompted review
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Reply from Booksibreaks

Thank you for your kind words. All of us at Booksi Breaks wish you a fantastic trip!

Warm regards

Rated 5 out of 5 stars

Lovely break

Ease of booking, keeping us informed about our break. The hotel karma lake of menteith hotel is lovely and staff are so friendly and attentive. Even the dog was made a fuss of

27 November 2023
Unprompted review
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Reply from Booksibreaks

Thank you for your feedback. We're thrilled you had a great experience at the resort!

Kind regards

Rated 5 out of 5 stars

Superb customer service

I have always thought that you always find out how good a company is when things don't go according to plan, when everything goes pear shaped.
Recently we had to Cancel a 4 night Break last minute due to a Family bereavement.
When contacted Booksi breaks were very sympathetic and made sure that our break could be re-scheduled for whenever we desired which was totally unexpected, they were so understanding and for this we are extremely grateful.

24 November 2023
Unprompted review
Booksibreaks logo

Reply from Booksibreaks

Thank you for your kinds words. We offer our deepest condolences and we are happy we could help.

Kind Regards,

Booksi Breaks

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