The staff and all the associated personell were extremely professional, and could not have helped us enough. The location of the Hotel was easy to find and the check in system was so simple. The rooms... See more
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Made the mistake of buying from this company. Haven't even had a chance to use the product before they started harassing me to buy more. Almost 100 calls, even when I advised them I was out of the c... See more
We went to Karma Lake of Menteith for 4 nights in late October with our dog.. Beautiful Deluxe suite overlooking serene lake.. Staff went above & beyond giving us a warm welcome.. Continental breakfas... See more
Company replied
The hotel was lovely & historic & we had a spacious room. The continental breakfast was perfect as well as evening meals. Prosecco on arrival was nice touch and the staff were polite. Only niggles:... See more
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3 day mini break
I received a telephone call from this company, I am so glad I did. I look forward to using this company in the future. Members of staff have been very helpful and explained everything thoroughly. They dealt with my questions and queries very professionally

Reply from Booksibreaks
Very cooperative and willing to please…
Very cooperative and willing to please their client .Many thanks for kind help and support.

Reply from Booksibreaks
I was sold a 4 day 3 night stay in the…
I was sold a 4 day 3 night stay in the UK, which was on a promotional offer, but I was never advised at all, that before purchasing it, I would not be able to canx it if I changed my mind or if something came up later on. I had sent 3-4 emails asking for a refund, but had to call after no response, to be told I can’t get a refund whatsoever, which is totally unacceptable.. They take ur money without giving you the full information even to the point I was told the offer was £199 all in, to be then told by another person it’s plus VAT. So without getting any help from them, I wanted to know what I can do to get my money back.
Absolutely beautiful location and very…
Absolutely beautiful location and very friendly and helpful staff. Had a lovely relaxing stay at karma lake of menteith hotel. Small rural hotel, food was really excellent, I would recommend it wholeheartedly to everyone!

Reply from Booksibreaks
The booking was very easy and handled…
The booking was very easy and handled very well

Reply from Booksibreaks
The venue was really good although the…
The venue was really good although the weather was not great enjoyed the hotel and staff excellent food also great unfortunately the shower was almost nonexistent as the water pressure and temperature was cold.I understand the hotel is in a transition to upgrading the rooms so that should remedy that problem overall a great break

Reply from Booksibreaks
Superb location
Superb location, great food, good restaurant, bar and games room. Our room was nice enough; not spectacular, but the setting and the surrounding countryside certainly were. Stirling Castle and Loch Lomond were among the highlights of the trip, but visiting the Kelpies and a 15-mile bike ride from Aberfoyle were also great.

Reply from Booksibreaks
The person i dealt with was very…
The person i dealt with was very helpful.

Reply from Booksibreaks
Hit and miss
It was too far from amenities, we had to drive miles to see places, the room was nice but not quite up to standard implied by brooksy break staff. The Continental Breakfast was very good,Although dining room looked a little below standard ,whilst told of wine and cheese taster, we felt there should been met and invited to the event, No one showed us the emenities, due to my partner's parent taking ill we had check out after two days, we had evenig meal on first night and felt the meal was either frozen or prepacked and considering the price, if not for the discount given we would not have stayed

Reply from Booksibreaks
Good product knowledge
Good product knowledge, balanced sales info, pertinent and conversational booking experience

Reply from Booksibreaks
Girls were very polite and easy to talk…
Girls were very polite and easy to talk too.

Reply from Booksibreaks
Lovely hotel
Lovely hotel, food was good, staff were welcoming. Will definitely find another Karma club stay

Reply from Booksibreaks
Excellent Service.
Very helpful with good and prompt service and responds.

Reply from Booksibreaks
The people I spoke to on the phone were…
The people I spoke to on the phone were unfailingly helpful and polite and patient.

Reply from Booksibreaks
Lovely area to visit.
The hotel was lovely and well run. The site was beautiful and well located.

Reply from Booksibreaks
Lovely break
Ease of booking, keeping us informed about our break. The hotel karma lake of menteith hotel is lovely and staff are so friendly and attentive. Even the dog was made a fuss of

Reply from Booksibreaks
Superb customer service
I have always thought that you always find out how good a company is when things don't go according to plan, when everything goes pear shaped.
Recently we had to Cancel a 4 night Break last minute due to a Family bereavement.
When contacted Booksi breaks were very sympathetic and made sure that our break could be re-scheduled for whenever we desired which was totally unexpected, they were so understanding and for this we are extremely grateful.

Reply from Booksibreaks
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