The staff and all the associated personell were extremely professional, and could not have helped us enough. The location of the Hotel was easy to find and the check in system was so simple. The rooms... See more
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Made the mistake of buying from this company. Haven't even had a chance to use the product before they started harassing me to buy more. Almost 100 calls, even when I advised them I was out of the c... See more
We went to Karma Lake of Menteith for 4 nights in late October with our dog.. Beautiful Deluxe suite overlooking serene lake.. Staff went above & beyond giving us a warm welcome.. Continental breakfas... See more
Company replied
The hotel was lovely & historic & we had a spacious room. The continental breakfast was perfect as well as evening meals. Prosecco on arrival was nice touch and the staff were polite. Only niggles:... See more
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Fantastic food at the hotel and staff…
Fantastic food at the hotel and staff really lovely and welcoming

Reply from Booksibreaks
Staff very supportive and efficient with my booking
Very impressed with the way the team dealt with my booking so fast and efficient and they were so polite

Reply from Booksibreaks
Sppears to be Excellent value for money…
Sppears to be Excellent value for money thanks

Reply from Booksibreaks
Fantastic helpful staff
Fantastic helpful staff , great location , wonderfull place

Reply from Booksibreaks
Hotel booking
Friendly, chatty service with a human touch. Quick and fuss free

Reply from Booksibreaks
Hotel booking.
Booking was made easily by polite and knowledgeable staff.

Reply from Booksibreaks
Overall great booking experience
Overall great booking experience. Have booked mini break for next year which we are so looking forward to. Great customer service who helped us at the start of the booking until the final confirmation. Customer services are very efficient and pleasant.

Reply from Booksibreaks
The hotel was on great location but our…
The hotel was on great location but our room was not that great. There are some other rooms there which are bigger and great views of the Lake but our room was very small, not great shower and decor was poor too.

Reply from Booksibreaks
Friendly and helpful customer
Friendly and helpful customer
Service, very excited for our break to Scotland

Reply from Booksibreaks
Excellent Customer Service
**UPDATE**
An incredibly helpful member of the team phoned me today, sorted out a new date for me - I am going to delete the previous comments (which were minor niggles to reassure everyone) and say, if you have any issues or concerns, just phone the team and they will sort you out. 5 stars and thank you!
Place still looks lovely on the website as well.

Reply from Booksibreaks
Friendly and helpful staff
Friendly and helpful staff. Comfortable surroundings. Bed comfortable and room was clean and private.

Reply from Booksibreaks
Easy
Easy, informative, and straight-forward. The staff were friendly and gave useful information. Defo recommend

Reply from Booksibreaks
Tudor.Hotel with character
Although the hotel is in a 700 year old building, which was lovely and had character, there was a distinct lack of maintenance. Eg plants growing out of gutters, bathroom fittings wobbly etc. The room we stayed in was incredibly hot with two fans on constantly. This hotel needed air conditioning.
On the up side the staff were excellent and it was super dog friendly.

Reply from Booksibreaks
Lovely area and setting but property in…
Lovely area and setting but property in need of serious TLC inside and out
Especially carpets etc decor old fashioned.
Staff really professional and polite.
Can’t really comment on food as took ill on second day and didn’t eat much but if our last day breakfast is anything to go by it’s was fantastic good quality ingredients expertly cooked good portions plenty to choose from in the continental side 👍. Would I return YES

Reply from Booksibreaks
Very enjoyable break for very little…
Very enjoyable break for very little money.
Only complaints were that our room was a little tired and in need of some refurbishment. Also, it was unbearably hot in there despite cool temperatures outside, which made it hard to sleep despite the fan being on all night.

Reply from Booksibreaks
Hotel break booked through Booksibreaks.
I booked a 4 day stay at a Hotel, selecyed my dates and then reaslised I had selected the wrong dates. I phoned Booksibreaks and they were very helpful, they sorted the dates and resent my confirmation letter. From the start they have been very professional and left you feeling comfortable and you can just relax and look forward to the break. I made a note but lost my bit of paper but think the lady was called Kate who helped me with the paperwork. Thank you.

Reply from Booksibreaks
Helpful and patient staff
The staff were patient with me as I trust no one who wants banking info over the phone.
Hopefully the break will be as good as it sounds.

Reply from Booksibreaks
Good booking experience with zero…
Good booking experience with zero tickbox/call steering/option choosing.

Reply from Booksibreaks
Wonderful 4 day break, stunning location
The break itself at the Lake of Menteith resort was fantastic. Staff and accommodation all great.
Booksi seem a bit on the disorganised side, as they emailed me the wrong check-in dates prior to arrival, phoned us to find out how the break went before we’d been, and emailed after we returned to let us know our break was coming up. Having said that I’d happy book again. The point of contact on the phone was a very patient gentleman who couldn’t have been nicer, very easy to deal with and none of the above issues were directly to do with him! I’ll eagerly await a call soon, as we loved the break.

Reply from Booksibreaks
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