Bookvault is growing fast and experiencing some growing pains, so sometimes they get things wrong, but they work very hard to make things right and never repeat an error. They recently went above and... See more
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Review summary
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Use these guys consistently - and they have really been investing time and energy into their customer service - and it really shows!! Honestly - so helpful - so fast - so good!! If you tried them befo... See more
As an indie author, I use BookVault to print and deliver paperbacks to my readers via my direct buy store. I also purchase them directly for events. The set up and use is intuitive, the quality of t... See more
I have been using Bookvault linked to Shopify for over a year now, and have found them to be fantastic. The quality is great and much more consistent than KDP. Also, Kayleigh Cliffe is fantastic and a... See more
Company details
Written by the company
Bookvault is a print-on-demand service designed to be the perfect all-in-one platform for indie authors and self-publishers. Bookvault promises high-quality printing with industry-leading binding choices. Upload your titles today and begin selling through retailers such as Amazon and The Great British Book Shop or set up your automated online store using our eCommerce integrations with Shopify, WooCommerce and many more.
Contact info
United Kingdom
- bookvault.app
3.8
Great
104 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Good quality picture books at a price that works
I am a UK based self published author illustrator and the quality of Bookvault POD children’s books is unmatched. Originally I tried Amazon KDP print on demand but the paper and cover stock options were too flimsy , so unsuitable for children’s picture books, and the KDP price was also too high. Bookvault offers loads of trim sizes and stock options and I’ve been totally delighted with the printed book quality that I’ve received. Plus they do it at a really competitive price that works for me. The Bookvault author dashboard had some weird glitch going on with a book thumbnail that fed through to my POD paperback image on Amazon, but when I contacted support they’ve always come back to me within 48 hours, or you can schedule a video call. Thank you everyone at Bookvault!
25 July 2024
Unprompted review
Reply from bookvault.app
Glad to hear we could impress! Thank you for the review :)
In love with Bookvault!!!!
I'm absolutely thrilled with the level of communication, professionalism and mastery provided by Bookvault!
As an author living in Europe, finding a paperback distributor for both the US and Europe was a huge challenge. Not only does Bookvault provide amazing service in both parts of the world, they do so flawlessly!
I ordered a copy of the first book I uploaded to see how it would look and I had accidentally chosen the wrong cover size. They printed it, took a photo and contacted me to let me know I had picked the incorrect size and told me what the correct size was!! I was floored with the amazing service! When I fixed the issue and got my book, it looked fantastic!!!!!
I recently had a different question and have been so happy with the expedited and helpful communication they provide!!!
I can't recommend Bookvault enough!!!
20 July 2024
Unprompted review
Reply from bookvault.app
Thanks for the review Kimberly! We're glad to have impressed!:)
Bookvault
Following from my previous review, Bookvault have been in contact with me to assure me that they are genuine. I acknowledge that I may have been mistaken about them and I wish to change my review to positive.
I apologise for the misunderstanding and I am hopeful that I will be successful in getting my book printed by Bookvault.
3 July 2024
Unprompted review
Reply from bookvault.app
Hi Pat, If you check the status of your ticket you will find that you have received a response from us before you left this review. I'll attach the response here also for your clarity.
Hi Pat,
Please see below from our help centre article;
Guide - How do I upload my files?
(https://help.bookvault.app/how-do-i-upload-my-files)
I can assure you we are not a bogus company, we have only just started a trustpilot. I'm sure you understand a review like this can be damaging to a company, and would appreciate if you reconsidered this review as it appears we have made efforts to help you :)
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