Bookworld Reviews 19

TrustScore 3.5 out of 5

3.6

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3.6

Average

TrustScore 3.5 out of 5

19 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

note they are 2nd hand books

Happy with the service. Books available at a cheap price.
However it should be mentioned on your website that they are 2nd hand books so people do not expect brand new books. There is a little lack of honesty here.

There were drawings on my daughters'book and she did not appreciate this. She can still read it.

25 March 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible service

Absolutely terrible service. Ordered a book on the 18th of January. I'm still waiting for it. I emailed the company who claimed I'd ordered a digital version of the book. This is not true, has I double checked my order. I haven't received a book or a digital download 😕. Customer service no help. I gave them 1 star because there isn't a zero star.

18 January 2026
Unprompted review
Rated 5 out of 5 stars

Be aware .

Another online book company is using this name and they are scammers.

Do not order from Thebookworld.uk (A DIFFERENT COMPANY)
You expect a half price hardback with free postage that never arrives and when you send a query you are told that you had ordered an eBook.

This is why this company is getting negative reviews.

I have just been scammed, by bookworld UK, and should had read the reviews on their website before giving them my order

28 January 2026
Unprompted review
Rated 1 out of 5 stars

Not to be trusted

I note some dubious comments here possible duplicate reviewers.
I ordered some highly reputed books only to receive poor quality PRINT ON DEMAND photocopy garbage on disgusting recycled paper and horrible grainy photos.
The seller chose to be intransigent and arrogantly suggests I pay for the postage even though it is I who has been wronged.
Despicable service.

16 December 2025
Unprompted review
Bookworld logo

Reply from Bookworld

Hi James, I have submitted a request for more information from you. I do not believe that you have the right company - I have searched your name in our system and our email and I have no record of your order. To second this, we offer free delivery with our orders so there is no way that we would ask you to pay for postage. Are you sure you have not mistaken us with another company? Also to note that you are in the UK and we are in Ireland. Are you sure your order does not relate to World of Books in the UK and not us, BOOKWORLD in Ireland? Please send us your order number and we would like to check on this or email me on michael@bookworld.ie

Rated 5 out of 5 stars

Superb Book Club

I ordered this "book club" each month for my mother in law who is fighting cancer. We had planned on getting her something else for Christmas this year but all she wants is for us to extend this again.

The books have been of huge comfort to her and she loves the choices made. She adores rhe library but has been too unwell some months to go. The escape has been surreal for her. Not once has this been late etc.

Thank you so much for your devotion to picking great books each month.

1 November 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Amazing service. Ordered a book on Thursday and it was delivered on Saturday morning…. ( express delivery) Book was in perfect condition and packaged very well. Needed to check in with them, sent an email and Peter answered within 20 minutes. Will buy again and would definitely recommend.

30 November 2024
Unprompted review
Rated 1 out of 5 stars

I have tried for three months now to…

I have tried for three months now to get a response from you about a certain book.
Any chance of a reply by Christmas?

18 July 2024
Unprompted review
Bookworld logo

Reply from Bookworld

Hello, we have requested more information. Can you please let us know your order number?

Rated 1 out of 5 stars

Part order and no useful help. PLEASE return Money

I paid for 4 books on July 16 and only one arrived a while later. The other 3 have yet to come and when questioned I keep getting the runaround, "They have left our facility" or "Wait another 48 hrs."
I have logged a dispute with PAYPAL to get my money back and will not return.

16 July 2024
Unprompted review
Bookworld logo

Reply from Bookworld

Hello, I believe you may have the wrong business - what was your order number?

Rated 5 out of 5 stars

Fast and efficient

See it today, read it tomorrow. I love purchasing books through Book World. Fast, efficient, and always good quality. Makes sense!

1 April 2024
Unprompted review
Rated 5 out of 5 stars

nothing to complain

Second time buying from them, would do it again. Quality for secondhand books was top-notch, at least for the ones that I got.
And I don't remember what happened last time but this time I ordered on the 21st and an post delivered it on the 22nd, which was a pleasant surprise.

22 December 2023
Unprompted review
Rated 5 out of 5 stars

Irish website with great options

This is a great Irish website that sells new and used books. From the time I placed my order to the time my order arrived it only took a couple of days as I ordered on a bank holiday.

Their website has a great range of books from all genres and has books for all ages and interests. Also it is great that there is a company that offers a service like this in Ireland.

The box that my books arrrived in was well packaged with no damage to it or the books inside it. The books are all in perfect condition.

My order was delivered by An Post which is great as it is very efficient for getting deliveries to me in my locality. They always deliver on time.

31 October 2023
Unprompted review
Rated 5 out of 5 stars

Awesome irish book store!

First time ordering at BookWorld Ireland.
I ordered a Saturday, it got packed Sunday and shipped Monday!
If you're looking for a place to get 2nd hand and new books while you're supporting Irish charities give Book World ireland a go!
I got two mystery boxes: general fiction and the science fiction + fantasy boxes! Some of the books were in better condition than others, but mostly it's just the condition of the book itself.

27 February 2022
Unprompted review

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