Price. Other features are also important. But one thing pop out you asking Does my car has non clone immobiliser that requires PIN or ADR. That question was never asked. It put me in difficulty to con... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It was quick and easy and a lot cheaper than my previous firm qouted
Registering with Boom for my car insurance was pretty straightforward. The premium was competitive, about £15 a month less than what I was paying before so made sense.
Nice service, reasonable price, quick quote response,easy process to complete the questionnaire and sign the contract. Definitely will recommend Boom to my friends and colleagues.
Company details
- #195 of 228 best companies in Insurance agency
- #115 of 138 best companies in Insurance company
Contact info
United Kingdom
- feedback@boom.co.uk
- boom.co.uk
4.3
Excellent
8K reviews
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Consistent and easy.
Company is consitent with communication, great functioning app and very easy to deal with when claiming!
18 April 2026
Very quick and simple to get done and…
Very quick and simple to get done and very reasonable priced
1 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I have had a great experience…until
I have had a great experience previously with boom however they are impossible to contact I have been trying for a week almost, the chat bot seems the only way to attempt to speak to anyone and no human ever answers!
Please my renewal is due asap!
Policy number : 0158734
Please respond this is stressful. I have emailed multiple times
4 May 2026
Unprompted review
Reply from boom
Hi,
We're sorry to hear you're unhappy with your experience.
A complaint has been logged with our complaints team and you'll hear from them within 5 working days.
If you'd like to contact our complaints team in the meantime, you can find their contact details at https://www.boom.co.uk/complaints/
Team boom
Competitive and fairly quotes, easy process
Nice service, reasonable price, quick quote response,easy process to complete the questionnaire and sign the contract. Definitely will recommend Boom to my friends and colleagues.
30 April 2026
Aweful experience.
Aweful experience.
Their customer service is inexisting.
Nobody come back to you via the live chat or e-mail.
I’ve been trying to reach them 4 days in a row via e-mail and live chat, without success.
Don’t book anything through them, the lack of customer serice creates an aweful experience. It’s not worth it.
8 May 2026
Unprompted review
Reply from boom
Hi,
We're sorry to hear you're unhappy with your experience.
A complaint has been logged with our complaints team and you'll hear from them within 5 working days.
If you'd like to contact our complaints team in the meantime, you can find their contact details at https://www.boom.co.uk/complaints/
Team boom
easy no problems
7 May 2026
Good Company
30 April 2026
Really easy straightforward to deal…
Really easy straightforward to deal with and get into place
30 April 2026
Easy to sort the policy and NCD…
Easy to sort the policy and NCD confirmation. Paperwork / Cert of Ins came through immediately & finance plan for payments also sorted in a timely manner
30 April 2026
The online service is easy to use
The online service is easy to use, and the car insurance price is reasonable. This makes it an excellent choice for individuals looking to save money while ensuring they have adequate coverage.
28 April 2026
I face the problem that we couldn’t…
I face the problem that we couldn’t contact as soon as possible. Also they don’t reply on webchat.
6 May 2026
Reply from boom
Hi Muhammad,
We're sorry to hear you're unhappy with your experience.
A complaint has been logged with our complaints team and you'll hear from them within 5 working days.
If you'd like to contact our complaints team in the meantime, you can find their contact details at https://www.boom.co.uk/complaints/
Team boom
Very easy and simple to setup.
29 April 2026
Worst experience
Worst experience, they declined to repair my car for no reason. They never pick up any calls.
Its a scam 😡
4 May 2026
Unprompted review
Reply from boom
Hi,
We're sorry to hear about the experience you've had.
We'd like to investigate what's happened here, so please could you respond to our request for more information (incl. your policy number and vehicle registration number), so that we can locate your policy and look into this.
Team boom
Reply from boom
Hi Richard,
We're sorry to hear you're unhappy with your experience.
A complaint has been logged with our complaints team and you'll hear from them within 5 working days.
If you'd like to contact our complaints team in the meantime, you can find their contact details at https://www.boom.co.uk/complaints/
Team boom
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