Price. Other features are also important. But one thing pop out you asking Does my car has non clone immobiliser that requires PIN or ADR. That question was never asked. It put me in difficulty to con... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It was quick and easy and a lot cheaper than my previous firm qouted
Registering with Boom for my car insurance was pretty straightforward. The premium was competitive, about £15 a month less than what I was paying before so made sense.
Nice service, reasonable price, quick quote response,easy process to complete the questionnaire and sign the contract. Definitely will recommend Boom to my friends and colleagues.
Company details
- #195 of 226 best companies in Insurance agency
- #115 of 138 best companies in Insurance company
Contact info
United Kingdom
- feedback@boom.co.uk
- boom.co.uk
4.3
Excellent
8K reviews
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good affordable premium insurance
good affordable premium insurance.
my second time back to boom.
AAA
20 April 2026
I completed my insurance online
I completed my insurance online, and the whole process was very easy and straightforward. Everything was clear, quick, and hassle-free. Highly satisfied with the experience.
13 April 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Ridiculous and pisstake with the…
Ridiculous and pisstake with the timeframe everything was handled never use this company again
13 June 2025
Reply from boom
Hi Aaron,
We're sorry to hear you're unhappy with your experience.
A complaint has been logged with our claims team and they will be in contact to discuss your complaint.
If you'd like to contact then in the meantime, their contact details are claims@key.claims
Team boom
Easy to navigate through the steps
Easy to navigate through the steps, feels like the right choice for me
11 April 2026
Diabolical…
Diabolical…
I semt over everything i needed paid my insurance they clearly are not organised with emails failed to see what i have signed cancelled my insurance by email unfortunately i work constantly & and not fixated on my emails soo didnt realise until i had a refund and better still boom are shut on the weekend and have no email for me to contact them i wouldnt recommend.
16 April 2026
Unprompted review
Reply from boom
Hi,
We're sorry to hear about the experience you've had.
We'd like to investigate what's happened here, so please could you respond to our request for more information (incl. your policy number), so that we can locate your policy and look into this.
Team boom
Reply from boom
Hi Tahir,
Thanks for taking the time to leave us a review.
If you need any help with your new policy, please don’t hesitate to get in touch with our customer support team via live chat at boom.co.uk
Team boom
Poor communication
Poor communication, doesn’t respond to emails & the chat box doesn’t work regularly. Doesn’t advise before you get a policy that all communication is online & there is no way to speak via a phone to customer services.
15 April 2026
Reply from boom
Hi,
We're sorry to hear you're unhappy with your experience.
A complaint has been logged with our complaints team and you'll hear from them within 5 working days.
If you'd like to contact our complaints team in the meantime, you can find their contact details at https://www.boom.co.uk/complaints/
Team boom
It was smooth process and things were…
It was smooth process and things were clearly explained.Best thing they have B app and quick customer support you don't have to wait for hours to speak to human .
16 April 2026
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