Boon Brokers Reviews 

This was the second time that Lucinda from Boon Brokers has helped us to Remortgage our property, and once again we couldn't be happier with the guidance we received.

Every question we had was answered both quickly and effectively, and the fact that her advice saved us a significant amount of money whilst being completely free of charge cannot be ignored!

Thanks again Lucinda and Boon Brokers, your help has been invaluable.

This was my first experience of a remortgage and it wasn’t a great one. It took a very long time, almost 3 months. I incurred unnecessary solicitor fees as I was told to instruct a solicitor however, I wasn’t informed fees were included as part of the remortgage so I didn’t need to get my own. I have also ended up with the wrong product, so I’m now stuck with an interest only mortgage rather than a repayment as they clicked the wrong button. And the term is for 12 years rather than 10. After I pointed out the error in paperwork sent from the bank and found out it had completed I was told I had to phone up the bank to see if I could change it as they could no longer do anything their end. I couldn’t change it as it was now an active mortgage, so I have to wait a minimum of 6 months before I can change anything. I’m not happy and disappointed as it will affect other aspects of my finances in the future.

Been with boom for ten years and now going through my second house purchase. They remain as prompt in returning emails today as they did at the beginning and are always a pleasure to work with.

Lee Arbon of Boon Brokers was very efficient and helpful and we came away with a great result, thank you.

Jay has been exceptionally helpful - consistently responsive, quick to turn things around, up to speed with market updates and always on hand to answer my (many) questions. Overall, I’ve felt completely supported and in safe hands.

It was a pleasure working with Jacob, he has done a great job.

Very pleased with the service by Boon Brokers the advice and clarity by Kathryn Hailes was extremely helpful Kathryn kept me updated throughout the remortgage process she was always quick to respond to my queries which made the whole remortgage application less stressful thank you very much for a great professional service

Kathryn is amazing. She has made the whole process manageable and stress-free, which with a brain injury is something I don’t take for granted. She explained everything clearly, supported me at every stage, and genuinely cared about my situation. I couldn’t have asked for a better person. Thank you

Jay’s handling of my mortgage enquiry was faultless. Answered any questions I had and kept me informed all the way through the process. I’d definitely recommend him to anyone I know looking to secure the mortgage that’s right for them. Perfect service!

Lee & Jay were so helpful with sorting out everything I needed and explained everything so well. Really appreciate all their help and hard work.

Jay was excellent from start to finish - replied to every email and extremely knowledgable

I found Boon Brokers extremely competent, assessable and transparent. My broker Jay was very patient in explaining what needs to be done, as we had two phases and products. Could not fault them

Lucinda has been fantastic! She’s incredibly helpful, always quick to respond, and explained the whole process clearly. She also kept us updated when the mortgage rates dropped and managed to secure us a better rate three different times before the exchange. Couldn’t have asked for better support.

Our mortgage broker Kathryn was fantastic. She was very friendly and happy to help with any questions we had. She made the potentially daunting task of choosing a mortgage a manageable one, and the service was free!

Really great service from Kathryn Hailes, she's been polite and professional all the way throughout our mortgage application and has been a real help with answering our questions. Speed of replies have also been fantastic - Kath has never left us waiting. As first time buyers we've had a lot of questions and she's always been helpful and put our minds at ease. Would highly recommend to anyone looking for a friendly and helpful mortgage advisor.

Jay has been exceptional as our mortgage broker. Incredibly knowledgeable, supportive, and always available whenever we had questions.

His professionalism and attention to detail have been exemplary throughout the entire process. We couldn’t have asked for better guidance.

Kathryn Hailes made this experience. Fully knowledgeable and courteous efficiency personified.

Lee helped us with our building and contents insurance and was very helpful throughout.
He was very friendly and supportive throughout the process and I couldn’t recommend him enough!

Lucinda Robinson has been amazing throughout the whole process of finding me the best possible rate for my re-mortgage. She has been very engaging and extremely helpful walking me through this process. She has made the whole process very easy from start to finish and was always available to speak to.