Boosteroid 

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Rated 5 out of 5 stars

I have been using Boosteroid for months now, and I can certainly say this is one of the bests sites I have ever subscribed to. Affordable, their support team is very professional and always ready to a... See more

Rated 5 out of 5 stars

I love Boosteroid, they're cheap, reliable and user friendly. I've been using it a couple months and sure sometimes i can get a crash or two but its so rare i hardly call it an issue. The games run pr... See more

Rated 1 out of 5 stars

I got Boosteroid so I could play Windrose during my free weekend, but the game has been down for maintenance the entire time. Meanwhile, it’s available without any issues on GeForce Now or steam — so... See more

Company replied

Rated 5 out of 5 stars

Good hardware, affordable plans and no stupid limits like on certain other cloud gaming platforms. Support is also always there to help. Can only recommend it if you are close enough of a datacenter!

Company details

  1. Gaming services

Written by the company

Boosteroid is the world’s largest independent cloud gaming provider. We enable remote cloud-based access to PC video games across devices and platforms – a Netflix or a Spotify, but for video games. Boosteroid helps players run over 1,800 video games, including the world’s most popular titles, on any desktop, mobile, or smart TV device, regardless of its processing power or operating system. Games are run on Boosteroid's remote cloud-based gaming rigs, and the gameplay is streamed to a user's device via the Internet. Boosteroid operates 29 data centers – one of the largest GPU-based hardware networks in the world – bringing low-latency cloud gaming experience to over 8 million users in Europe, North and South America. Server solutions behind Boosteroid are developed together with AMD and ASUS – they power the most high-end cloud gaming virtual machine on the market. Boosteroid is the partner of Google for gaming on Chrome OS, the partner of Samsung, LG, Hisense, Philips for gaming on smart TVs, the partner of Mercedes-Benz for in-car gaming, the partner of Microsoft, ASUS, Lenovo, etc. Boosteroid was established in 2016 in Ukraine and launched commercially in 2019. Currently, the company is headquartered in Austin, Texas, with its main R&D office based in Kyiv, Ukraine, and several local entities operating in the EU. As of early 2025, Boosteroid has a team of 120+ people.


Contact info

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Rated 1 out of 5 stars

Automatic Renewals, No Refunds, No Way to Remove Your Card

I've cancelled my account multiple times, and they refuse to refund my money. They don't give you a way to remove your payment method, and will charge your card at will.

They charged me twice after confirming my account was cancelled. Even though they say it’s not possible.

I've contact their support team and they have not provided a refund.

25 January 2026
Unprompted review
Boosteroid logo

Reply from Boosteroid

Dear user,

Thank you for your review, and we are sorry for your experience.

Most of our subscriptions are recurring, and you can cancel the subscription if you don’t want to renew it. Rest assured, once the subscription is cancelled, there is no technical possibility to reactivate it. Indeed, if you do not cancel the subscription, you will be automatically provided with the next one, and no refund will be possible.

If you don't know which Boosteroid account has an active subscription, we recommend providing your payment data to our 24/7 support so they can locate your subscription and cancel it.

We also don't store any payment data on our side, as a payment system manages the subscription. The payment data is automatically removed from their system once the subscription is cancelled.

We appreciate your feedback and thank you for taking the time to share it with us.

Best regards,
Complaints team

Rated 5 out of 5 stars

Amazing cloud gaming experience

Amazing cloud gaming experience, and unrivaled price in the field.

Game availability is superb, streaming quality feels like native, after six months with Boosteroid I can't see myself turning back now, one of the best subscriptions I've made.

26 January 2026
Unprompted review
Rated 1 out of 5 stars

4,5 days to resolve an issue with poe2

4,5 days to resolve an issue with poe2, started in thursday, before weekend, and only after 4.5 days tech. Team decided to do what they should have done first if they couldn't fix the problem in the first 4-6 hours: roll back their changes...

19 January 2026
Unprompted review
Boosteroid logo

Reply from Boosteroid

Dear user,

Thank you for your review.

Rest assured, the happiness and comfort of our users on Boosteroid are our main priority and goal. Our technicians continually investigate technical issues and test various approaches. Unfortunately, some problems can't be resolved quickly and may take some time.

We appreciate your feedback and thank you for taking the time to share it with us.

Best regards,
Complaints team

Rated 5 out of 5 stars

My go-to cloud gaming service

I’ve been using Boosteroid actively and the experience has been excellent. The service provides smooth and reliable access to modern games without the need for powerful hardware. I mostly play Sons of the Forest, GTA Online, CS2, and S.T.A.L.K.E.R. 2, and all of them run great.

Performance is consistently strong with high-quality graphics and stable frame rates. Games launch quickly, sessions are smooth, and everything works exactly as expected. Even demanding titles like S.T.A.L.K.E.R. 2 feel responsive and enjoyable, which shows the strength of Boosteroid’s infrastructure.

The interface is clean and easy to use, setup takes minutes, and you can jump into gaming from almost any device. Boosteroid is a solid choice for gamers who want convenience, flexibility, and high-quality cloud gaming.

11 January 2026
Unprompted review
Rated 1 out of 5 stars

Only 60gbs of storage

Only 60gbs of storage, and there is not any option of increasing that.

Not only that, but they dont inform you that you only have 60gbs, before you’ve bought the subscribtion

19 January 2026
Unprompted review
Boosteroid logo

Reply from Boosteroid

Dear user,

Unfortunately, it's not possible to install any game on our service. A select library of games is available on our servers, and the full list of such games can be found on our site.

Nonetheless, we always add new games to our catalog, so if your desired game isn't available yet, please let us know its name, and it might be added in the future.

Additionally, attempting to install any third-party game is considered a prohibited action under the service rules, which may result in account blockage.

We appreciate your feedback and thank you for taking the time to share it with us.

Best regards,
Complaints team

Rated 5 out of 5 stars

Issues with the account

Been having some issues about my account not saving and all, and even though it took a bit of time they stayed fully and guided me through every step of the way. Lovely person

18 January 2026
Unprompted review
Rated 5 out of 5 stars

My exp. of using Boosteroid for more than 2 years.

I am using Boosteroid for more than 2 years, or more than that. But I love it, literally love it. You can play on phone also (I doing it in school, but don't tell them☺). I ran in few problem, but the support is 24/7 and they are trying their best to help you. There is also a little queue but it's not that bad, like waiting max 5 minutes to get in to the playing (for free games- this also making which game you try even if you have a license for pay games). Everything is smooth, the streams. I have problem with CPU in browsers, but I fix it by their application. No problem with streaming, sometimes. Like 3-4 times in Month I ran in to server who's far from me and I have worse ping, But terminate the stream, wait for like minute and hop on again, it should give you closer one and you can play. What you need is just a normal CPU and GOOD internet, or average internet. But you can do free speed test (If you want to give it a try.).
SO:
10/10 for support
9/10 for games (mainly the 3-A games, some oldschoold games like Neighbor from hell, you can also check for free which games they have on, but multi-player games like older BF games you cannot much play due to anticheat - blocking virtual machines)
10/10 streaming the game.

So in general 9,5/10 stars for boosteroid. I would love to be critic, but there is not much for critics. They trying and improving everything thing. When they find bug, report it and develop management try to resolve it as soon as possible.

16 January 2026
Unprompted review
Rated 5 out of 5 stars

Smooth Gaming and very responsive support

I'm loving Boosteroid! Gaming's been a blast - super smooth, zero lags, no jitters, and quality's top-notch. Their support team's lightning-fast and ridiculously helpful 🙌. Plus, no annoying time limits like other services - I can game as much as I want! Switched from another cloud service that limited me to 100 hours/month, and Boosteroid's unlimited access is a total game-changer . Highly recommend Boosteroid for a seamless cloud gaming experience - they're the real deal!

11 January 2026
Unprompted review
Rated 1 out of 5 stars

Wow what a big scam

Wow, what a bad and disrespectful company, they advertise 4k and 120hz, I have in excess of 500.mbps Internet and over 50mbps upload, this company has reviews which say good for casual gaming on good graphics, such a lie, these are lies, bought the 6 month pack, what a mistake, basically asking for a refund is not allowed, even under consumer rights, they just stole.my money and gave me nothing, the games dont play, you dont get 4k or anywhere near 120fps, the connection is so poor it may rise to 45 and drop to 1, 2, or 3, mbps in seconds, and repeats it, I have videos of it doing this. The latency is worst. On the menu where you check it may say good and excellent. But when you try and game and enable stats it clearly only does 60fps with closee to 100 latency, who wants to play with this kind of delay? The is no number to call. You speak to someone online and they say they have requested a refund for me but they dont know if im going to get anything as its a different department. Your just paying for something to get a whole load of nothing in return. I presume its the distance from their servers, but they should check this and make sure its all stable before you purchase but nothing for me because it says good in the system check and its a lie. The good is only if its doing nothing on the menu screen. Refund my funds. Give me someone to talk to. Reply to this review. Dont steal from people.
I have tried many games, none are worth playing due to the latency.

Update: this is all occurring on hd stream only, 2k and 4k it just doesnt even load. You must have the usage stats and clearly see unstable connection, severe latency issue and unplayable results. As a customer I should be entitled to a refund if there is no service provided due to your own system problems. You say once activated you dont get a refund, how much money is grabbed from this? We buy something we have to log in and check if something works as advertised. You dont know until you login in and so called activate the account to play something. How stupid is it when you say this? Who will buy and just not even login and check a game and then ask for a refund? And in this case you will refund. I will contact my bank and trading standards. You cannot sell using false information and not even provide a service close to the 4k advertised. You have a duty of care towards customers and you are obliged to provide a refund when someone buys and then finds its all lies and you dont get what you paid for. Address my issue. I want a refund. You cant tell me you dont refund because I have activated an account and then tell me to go into that account and provide a video. I already told you it fluctuates too much, every time a test was run a different result was provided. Its a completely unstable service for where I live. UK based and closest server is in France. Anyone in UK should avoid this company if they do this to you after buying a 6 month package. Outright theft. EDIT: I have sent pictures of the connection and a video of the connection whilst game is running, when doing a test it fluctuates every test result is different, you can see by the video I sent you that the fluctuation is unplayable, and the icon to start the game doesnt even show up. Running a test on a menu screen with no movement and no game playing and still fluctuates. Not good for anyone in my area and possibly in whole of UK.

11 January 2026
Unprompted review
Boosteroid logo

Reply from Boosteroid

Dear user,

Thank you for your review, and we are sorry for your experience.

Unfortunately, according to our Terms and Conditions, we will not issue a refund as soon as a subscription is activated and used.

We kindly ask you to send videos of the problem to our 24/7 support team. In your previous conversation with them, you only provided the connection test results from a third-party site. Since the connection test wasn't performed on our site, the test wasn't checking our servers, so it cannot display proper connection results.

As mentioned on our subscriptions page, performance may depend on device type, settings, network quality, and other factors. Only 60 FPS streams are supported on mobile devices and TVs.

You can select the desired stream resolution via TV application settings. However, some TVs can't properly decode 4K streams, which results in higher input latency. Therefore, we recommend checking if the same issue occurs when selecting 2K or FullHD resolution.

We appreciate your feedback and thank you for taking the time to share it with us.

Best regards,
Complaints team

Rated 1 out of 5 stars

Customers are always wrong by Boosterooid

...... still no improvement.
Please read former reviews.

10 January 2026
Unprompted review
Boosteroid logo

Reply from Boosteroid

Dear user,

Thank you for your review.

Rest assured, we value our customers and are always working on improving their overall experience. However, if you encounter any issues with the service, we kindly ask you to contact our 24/7 support team for a thorough investigation.

We appreciate your feedback and thank you for taking the time to share it with us.

Best regards,
Complaints team

Rated 1 out of 5 stars

I canceled my subscription last month…

I canceled my subscription last month and today was charge again!
Just blocked my card due to stop loosing money!

4 January 2026
Unprompted review
Boosteroid logo

Reply from Boosteroid

Dear user,

Most of our subscriptions are recurring, and you can cancel the subscription if you don’t want to renew it. Rest assured, once the subscription is cancelled, there is no technical possibility to reactivate it.

We assume that you haven't finished the cancellation process, or there is an active subscription on another Boosteroid account that was purchased via the same payment method. We recommend contacting our 24/7 support team so they can find out the exact reason for your latest charge.

We appreciate your feedback and thank you for taking the time to share it with us.

Best regards,
Complaints team

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